Review (August 2025)

An inspired home collection. luxury bedding, furniture, décor, nursery and more.

4.5M

Estimated Revenue

1.07M

Website Visitors

3.2/5

Trustpilot Score

What do we know about Serena & Lily?

Estimated Revenue (2020)

$4.5M

Total Funding

$69.94M

Total Employees

280

Founded

2003

Industry

Retail

Last Funding Date

Venture (Round not Specified) Apr 2014

Location

Sausalito, United States

About

Serena & Lily: An inspired home collection. Luxury bedding, furniture, décor, nursery and more.

Social Links

Alexa Ranking: 32772

What is Serena & Lily's Revenue?

Serena & Lily's estimated revenue for 2024 is $4.5M.

What does Serena & Lily do?

Known for our distinctive textile design and sophisticated coastal aesthetic, Serena & Lily is a lifestyle brand with a fresh point of view on the home. Through our dynamic mix of curated and original collections inspired by California, we encourage customers to discover their own personal style and express it with confidence. Color, pattern, texture, and craftsmanship are at the heart of what we do. We're also passionate about making decorating feel accessible and enjoyable for everyone. The first step to a happy home is to have fun creating it! From our online shop to our design shops, our goal is to put our customers at ease while inspiring their creativity. Setting the tone for a reimagined shopping experience, our design shops are stocked with key silhouettes and swatches that allow customers to try before they buy. Expert Design Advisors are also at the ready to help customers solve their design dilemmas. Each design shop reflects the individual spirit and architectural cues of its location, giving each site a unique flavor – and customers an opportunity to experience Serena & Lily's offerings in a wide variety of settings. STORE LOCATIONS San Francisco, CA West Hollywood, CA Pacific Palisades, CA Newport Beach, CA Westport, CT Atlanta, GA East Hampton, NY Summit, NJ Chicago, IL Dallas, TX To learn more about the brand, please visit www.serenaandlily.com/about-us

What are the monthly traffic metrics for Serenaandlily?

6/mo Traffic Growth

14.90%

All Time Traffic Growth

Create Free Account

Monthly Hits

1M

Time on Site

2.3Mins

Bounce Rate

58%

How fast is Serenaandlily growing?

Serenaandlily has grown by 5.0% in the last 6 months according to SimilarWeb.

How do people interact with Serenaandlily?

Last month, Serenaandlily received 1M visitors who spent an average of 2.3 minutes on the website and visited 2.0 different pages per session. Overall, 58% of people bounce on the first visit.

How do people find Serenaandlily?

376.1k people (35%) visit Serenaandlily directly. 503k (47%) people search for them in Google. Whereas, 55.8k (5%) discover Serenaandlily through Facebook, Reddit, and YouTube. 11.7k (1%) visitors come from Serenaandlily's email newsletters. Finally, 101.2k (9.4%) people come from affiliates and or paid referrals.

Who uses Serenaandlily?

Serenaandlily's top market is the United States and they receive 1M (95.3%) people.
Then the 2nd is Canada with 17.8k (1.7%).
The 3rd is is United Kingdom with 3.7k (0.3%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Serenaandlily's ads on Google?

Google Ads

Serena & Lily: Style Your Home - Living Well Begins At Home

https://www.serenaandlily.com/

A Refreshing Take On Classic & Natural Living. Explore Our Collections Today! Amenities: Custom Upholstery, Free Design Consultations, Signature Patterns, Complimentary Swatches.

Serena & Lily: Outdoor Pillows | Designs for Inspired Spaces‎

https://www.serenaandlily.com/outdoor-decor-throw-pillows/

Create A Home That's Coastal, Sophisticated & Refreshingly Unexpected Today! Iconic & Unique Designs. Fresh Patterns & Colors. More Creative. 20% Off Pillows & Throws. Create A Home You Love. More Colorful. Styles: Classic, Coastal, Chic.

Serena & Lily: Side Tables | Living Well Begins At Home‎

https://www.serenaandlily.com/living-furniture-side-tables/

Create A Home That's Coastal, Sophisticated & Refreshingly Unexpected Today! More Colorful. Create A Home You Love. Fresh Patterns & Colors. More Creative. Iconic & Unique Designs. Amenities: Custom Upholstery, Free Design Consultations, Signature Pattern

Keyword: side tables

Serena & Lily: Style Your Home - Living Well Begins At Home

https://www.serenaandlily.com/

Serena & Lily: Cribs | Designs for Inspired Spaces‎

https://www.serenaandlily.com/nursery-furniture-cribs-mattresses/

Create A Home That's Coastal, Sophisticated & Refreshingly Unexpected Today! Styles: Personal, Original, Memorable, Collectible, Unique Amenities: Designer Collections, Live Chat, Design Advisors

What do Serenaandlily's customers say about them?

Review Score

3.2/5

Total Reviews

5

Info

Serena & Lily
5 Star
40.0%
4 Star
0.0%
3 Star
0.0%
2 Star
0.0%
1 Star
60.0%
Read reviews that mention
Dr. Bailey Skin Care

What started as disappointment turned around

Reviewed on 2021-04-29T20:03:36

At first customer service let me down but they came through. Design team is lovely to work with.
Nina Wilden

**AVOID**

Reviewed on 2021-04-08T13:18:24

**AVOID** HORRENDOUS! Packaging was not adequate enough and my wallpaper arrived creased,plus there was some kind of coding printed on the wallpaper, all in all making it totally unusable. $700 wasted. AVOID AND DONT WASTE YOUR MONEY LIKE I DID
read more
Kam

Horrible customer service and terrible quality control

Reviewed on 2020-12-02T15:15:31

I purchased two baskets for our nursery. They were very different colors from one another (one of them being an awful greenish tone).I emailed their customer service and received an automatic response that they would reply in 3-5 business days. Never heard back. Emailed again after a week. Never heard back. Awful customer service. So glad I didn't order anything else like our nursery furniture from them. I would have been very upset.
read more
Jacquelyn Knight

I can’t get through to customer…

Reviewed on 2020-11-06T22:56:01

I can’t get through to customer service. I have emailed and called. Long music hold for 20 minutes.No answer. I was trying to order living room and dining room furniture. I need to know status of a delivery.
read more
Diona Bree

Please stop using fedex…

Reviewed on 2020-09-28T00:02:43

Good quality and really nicely curated items but please stop using fedex for deliveries.They are extremely unreliable and have lost many packages
read more

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