Review (April 2024)

10k

Estimated Revenue

18.36M

Website Visitors

1.6/5

Trustpilot Score

What are the monthly traffic metrics for Footlocker?

6/mo Traffic Growth

45.60%

All Time Traffic Growth

Create Free Account

Monthly Hits

18M

Time on Site

2.9Mins

Bounce Rate

51%

How fast is Footlocker growing?

Footlocker has grown by -1.0% in the last 6 months according to SimilarWeb.

How do people interact with Footlocker?

Last month, Footlocker received 18M visitors who spent an average of 2.9 minutes on the website and visited 3.0 different pages per session. Overall, 51% of people bounce on the first visit.

How do people find Footlocker?

5.4M people (30%) visit Footlocker directly. 11.3M (61%) people search for them in Google. Whereas, 562.9k (3%) discover Footlocker through Facebook, Reddit, and YouTube. 47.1k (0%) visitors come from Footlocker's email newsletters. Finally, 376.2k (2.0%) people come from affiliates and or paid referrals.

Who uses Footlocker?

Footlocker's top market is the United States and they receive 15.4M (84.0%) people.
Then the 2nd is Australia with 602k (3.3%).
The 3rd is is Canada with 576.2k (3.1%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Footlocker's ads on Google?

Google Ads

FootLocker.com‎

https://www.footlocker.com/

Free Shipping Off Your Order of $75 Or More! Shop Foot Locker Today. VIP Club. Because Sneakers. Redeem Your Gift Card. Fit Guarantee. Free Shipping $75+ Brands: adidas, Jordan, Nike, Under Armour.

FootLocker.com | Foot Locker | If It's Here, It's Approved‎

https://www.footlocker.com/

Athletically-Inspired Footwear And Apparel From All Your Favorite Brands. Shop The Latest Releases At Foot Locker Today! It's Approved. VIP Club. Fit Guarantee. Redeem Your Gift Card. Free Shipping $75+ Brands: adidas, Jordan, Nike, Under Armour.

FootLocker.com‎

https://www.footlocker.com/

Free Shipping Off Your Order of $75 Or More! Shop Foot Locker Today. It's Approved · Fit Guarantee · VIP Club · Free Shipping Over $75 408 Fulton St, Brooklyn, NY‎ - ‎Open today · 10:00 AM – 9:00 PM Saturday 10:00 AM – 9:00 PM Sunday 10:00 AM – 8:00 PM Mo

footlocker.com - Foot Locker - If It's Here, It's Approved‎

http://www.footlocker.com/product/model:255366/under-armour-sportstyle-windbreaker-mens

Shop New Releases, Exclusive Styles & All Top Brands At Foot Locker Today! Free Shipping Over $75 · It's Approved · VIP Club · Fit Guarantee Brands: adidas, Jordan, Nike, Under Armour

Nike Air Vapormax Flyknit Shoes | Foot Locker

https://www.footlocker.com/category/shoes/nike/vapormax-flyknit.html

Shop The Latest Kicks At Foot Locker! Classic Styles & All New Releases. Shop The Latest Kicks At Foot Locker! Redeem Your Gift Card. Because Sneakers. Fit Guarantee.

What do Footlocker's customers say about them?

Review Score

1.6/5

Total Reviews

2534

Info

Foot Locker
5 Star
20.0%
4 Star
5.0%
3 Star
0.0%
2 Star
5.0%
1 Star
70.0%
Read reviews that mention
Darlene Moor

Beyond Ridiculous!!!

Reviewed on 2022-01-11T17:34:12.000Z

Beyond Ridiculous!!!! Spent 110.00 on a pair of Nike Air Force sneakers from this vendor,and only worn them for one day, the chain on one broke noticed was missing a charm as well. Contacted the vendor was told to go ahead and return them, followed instructions they had given me. Now today was told that because the pair of shoes were worn, that unable to refund or replace the pair and just decided to return them. I had to escalate to a supervisor and explained that the shoes have been worn only ONE day and the chain broke while at work, and that at this rate I just wanted a refund back. Was told she was going to see if can stop the shipment and issue a refund, but now waiting for an email to resolve this. THIS IS THE WORST customer service I ever experienced especially when you spend so much money on shoes. Now looking at probably a week or two to get this resolved. NOT ideal, especially for the amount spent.
read more
Harley

Worst attempt at shopping ever

Reviewed on 2022-01-10T20:19:42.000Z

Worst attempt at shopping ever. Attempted to purchase a simple pair of shoes & they told me the transaction was unsuccessful.Obviously didn’t receive an order receipts or order numbers because of this. But footlocker proceeded to take the money from my account. Been emailing back and forth with their customer service reps which clearly do not communicate as i have to repeat myself every email. Very frustrating when you have told them whats happened 5 times and they are still asking for an order number🤷🏼‍♂️Then telling me they were unable to locate any orders from my email, like I’m meant to know why there system is taking peoples money without giving them what they paid for!
read more
Vanessa Lavatai

Online order took payment and no confirmation of order.

Reviewed on 2022-01-07T23:22:56.000Z

Placed online order. They took my payment straight away but no correspondence of order.I called them a week later and they said they got payment but something was wrong with order. Then they finally sent me order confirmation but said they had to cancel because of payment cancel! My gosh. Not being honest! Hype dc waaaaay better with orders online. Fix your online order and payments management. No more footlocker.
read more
Aaron Gordon

F*** Footlocker

Reviewed on 2022-01-07T21:05:14.000Z

Placed an order 12/14/21 for shoes for my lil man before Christmas. The email said it was deliveredon 12/18/21 but I never received my package and on top of that customer service keeps giving me the run around now I’m out of $92 dollars. So it’s f*** footlocker and it’s customer service all I wanted was my damn money back for shoes I never received.
read more
Sarah Lyon

Happy with this service.

Reviewed on 2022-01-07T15:58:18.000Z

A little slow with updates regarding my item but item appeared nonetheless. Item arrived well packaged and I absolutely love them.Got to admit I was a bit apprehensive after reading the reviews that my item would not arrive but they arrived exactly as stated they would. Happy with the service 👏🏻
read more
NickyaW

Terrible

Reviewed on 2022-01-06T19:16:16.000Z

TerribleHaving had very successful service from different company beginning Foot but different six lettered word beyond,I confidently returned and ordered 2 further Nike itemsSince realised first order was with Foot A-----, rather than Foot Locker.DHL due to deliver parcel last week, received notification that delivery would take place following day; then nothing further.Between DHL and Footlocker; appears my items are missing.It happens and wouldn't be quite as disappointed were I able to speak direct to customer service.With chaotic Footlocker, again as opposed to Foot Asy--m, you are unable to speak direct to customer service; having to spend best part of hour on chat bot before being transferred (further 20+ wait) to adviser.Told case has been escalated and Footlocker are due to be in touch to advise - still waiting.
read more
Martin Kast

Terrible customer service

Reviewed on 2022-01-06T13:47:56.000Z

Terrible customer service. Parcel never arrived and after multiple queries and 2 web chats over the past 3 weeks,I have still neither have had any further information, an apology, nor resolution to the case. It's quite amazing how you can get customer service so wrong...
read more
Kay27

Excellent service

Reviewed on 2022-01-05T16:49:45.000Z

Quick delivery, easy to track throughout and a lovely note received from the staff packing the order - Sebastian from Netherlands.Delighted with my purchase. Thank you.
read more

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