Review (August 2025)

Userzoom go is a comprehensive solution for user testing that includes a dedicated platform, recruiting services and automated reporting

42.55M

Estimated Revenue

93.9k

Website Visitors

2.5/5

Trustpilot Score

What do we know about UserZoom?

Estimated Revenue (2020)

$42.55M

Total Funding

$136.39M

Total Employees

330

Founded

2007

Industry

Computer Software

Last Funding Date

Private Equity Apr 2021

Location

San Jose, United States

About

UserZoom: Whether your team is starting, scaling, or advancing their UX insights strategy, UserZoom has the platforms and services you need for digital success.

Social Links

Alexa Ranking: 30714

What is UserZoom's Revenue?

UserZoom's estimated revenue for 2024 is $42.55M.

What does UserZoom do?

Every company has a digital experience with customers, today more than ever before. When it comes to building digital products and services, the competition is fierce, the pace of innovation is fast, and the investments are significant. There's too much at stake to wait until after launch to find out whether you are making the right design and product choices. Design, Product, and UX teams rely on UserZoom to make user-centric decisions to create digital experiences customers will love. With a team spanning the globe, and experience-leading customers including Amazon, Aetna, Capital One, eBay, Facebook, Google, Kimberly-Clark and Sky, UserZoom has solutions to address the breadth and depth of user insights goals across all digital product development teams -- from quick usability tests to measuring UX.

What are the monthly traffic metrics for Validately?

6/mo Traffic Growth

16.40%

All Time Traffic Growth

Create Free Account

Monthly Hits

94k

Time on Site

4.7Mins

Bounce Rate

40%

How fast is Validately growing?

Validately has grown by 8.6% in the last 6 months according to SimilarWeb.

How do people interact with Validately?

Last month, Validately received 94k visitors who spent an average of 4.7 minutes on the website and visited 4.0 different pages per session. Overall, 40% of people bounce on the first visit.

How do people find Validately?

82.7k people (88%) visit Validately directly. 5.9k (6%) people search for them in Google. Whereas, 1.1k (1%) discover Validately through Facebook, Reddit, and YouTube. 632 (1%) visitors come from Validately's email newsletters. Finally, 0 (0.0%) people come from affiliates and or paid referrals.

Who uses Validately?

Validately's top market is the United States and they receive 37.9k (40.3%) people.
Then the 2nd is United Kingdom with 5.8k (6.2%).
The 3rd is is India with 5.3k (5.6%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Validately's ads on Google?

Google Ads

Painless Online User Testing | Save Time With Validately

https://ux.validately.com/user-testing

User testing doesn't have to be so painful…and with Validately it isn't. Easily recruit users...

Website User Testing Platform - Recruit. Research. Report

https://ux.validately.com/lean-UX-testing

Validately is packed full of features to help you conduct more valuable user testing. Seamlessly collaborate with your team and automate insightful stakeholder reports. Easily Synthesize Results. Unmoderated User Testing. Mobile & Desktop Testing.

Native Android User Testing | No SDK Required

https://ux.validately.com/user-testing

Thousands of UX teams use Validately to conduct 2x the user testing in 50% less time. Handle everything from planning, testing to reporting, all in one intuitive platform.

Keyword: android usability testing

More Research In Less Time - Used By Thousands of UX Teams‎

https://validately.com/?utm_source=ga&utm_medium=cpc&utm_term=ut

Validately is a comprehensive solution for user research. Software + recruiting Highly Qualified Testers · UX Research Software Services: UX Testing Software, Highly Qualified Testers, Automated Reporting, Free Trial - Start Today

Keyword: beta testers games

Powerful Online User Testing | All The Tools You Need

https://ux.validately.com/lean-UX-testing

Thousands of UX teams use Validately to conduct 2x the user testing in 50% less time. Handle everything from planning, testing to reporting, all in one intuitive platform. Easily Synthesize Results. No Downloads/ Installs. Native App Testing. 1000+ Happy Customers.

Keyword: free online usability testing tools

What do Validately's customers say about them?

Review Score

2.5/5

Total Reviews

6

Info

Validately
5 Star
0.0%
4 Star
0.0%
3 Star
33.3%
2 Star
0.0%
1 Star
66.7%
Read reviews that mention
Lin Mackenzie

I signed up as a reviewer

Reviewed on 2020-09-22T21:05:08

I signed up as a reviewer. I gave it three months and didn't get a single test. I clicked on the testing link the second the email arrived in my my inbox -- and every time,I got an error saying "this test has too many people attempting it" or "this test has closed." I can't really call it a scam since I didn't pay anything, but it's shady AF.
read more
Edelim Carpio

They deleted my account after I asked…

Reviewed on 2020-07-23T20:25:46

They deleted my account after I asked them a question which was "why are all the sessions full andwhen i come back a few minutes later as told its closed?" And whenever they emailed me a session I would be quick to open it, but somehow its already full. I didn't ask for cash or anything i was just curious and ya know what they did? asked me my email just to delete my account with no explanation. I really hope soon they can explain cause when i tried contacting them, they completely blocked me.
read more
rafa

Not worth it

Reviewed on 2020-07-17T10:09:22

I've sigend up as a tester 2 months ago and have not received any test invites. They don't reply to my info request emails either.Do Not Bother
read more
Teo D. 'Dee'

Legit but still not as much work as elsewhere

Reviewed on 2019-12-19T07:54:11

3.5 out of 5 This is a legit UX testing company. My review is as a tester for the company. They work like pretty much everyone in the industry.You have to pass an unpaid entry test to be accepted, fill in a short profile with demographic details, and they will send you emails with links to any project. There is no member area for testers on their website, but you can update your details online. They only work on Chrome and have an OK app for smarpthone. The latter is easy to use, but some features are lacking. They do send tests, quite often, but there must be more testers than tests because, what usually happens is that, once you get to the test page, this is overloaded with testers, and the test cannot be accessed. Second possibility, you get there but the test has finished even though you clicked the link real fast. Third, you don't qualify after the screening. That depends on the company who's paying for the testing, what sort of user they are looking for. When you do a test, they review it within 7 days and, if approved, pay you within 7 days via PayPal. Unless you fit their preferred demographics, you won't earn much there. That's at least my experience. So there are greener pastures out there; this is a sort of small shed you keep just in case it rains something, if you know what I mean. Still, they are reliable and have a good deal of business.
read more
Oliver Neely

They send a lot of tests but good luck…

Reviewed on 2019-08-12T08:04:49

They send a lot of tests but good luck starting one! I've been a member of Validately for over a year.I have done a fair few tests with them, but most of the time I don't bother. It's just too frustrating, the moment you receive an email for a new test and click the link to see if you're eligible. "There are too many people attempting to take the test at this time, please try again in a few minutes". This proceeds again, and again, and again. You can keep hitting refresh but seldom do you get let in. Then unfortunately if you do manage to get in, you won't always be accepted right away, depending on what answers you give. They pay fast, and a reasonable rate and they have some good clients that use them, clearly but it's pretty frustrating to use when you keep getting told to try again in a minute or two.
read more
Freyr Líndal

Just scammers and don't answer to…

Reviewed on 2019-06-27T12:22:41

Just scammers and don't answer to emails afterwards

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