Review (August 2025)

E-file your federal and state tax returns with taxact. our tax preparation software offers easy guidance and ensures your maximum tax refund.

19.9M

Estimated Revenue

1.19M

Website Visitors

2/5

Trustpilot Score

What do we know about TaxAct?

Estimated Revenue (2020)

$19.9M

Total Funding

$170M

Total Employees

250

Founded

1998

Industry

Computer Software

Last Funding Date

Private Equity Mar 2005

Location

Cedar Rapids, United States

About

TaxAct: E-file your federal and state tax returns with TaxAct. Our tax preparation software offers easy guidance and ensures your maximum tax refund.

Social Links

Alexa Ranking: 2365

What is TaxAct's Revenue?

TaxAct's estimated revenue for 2024 is $19.9M.

What does TaxAct do?

TaxAct helps everyday Americans get every surprisingly legal tax advantage they deserve by finding credits and deductions they never even knew existed and giving them access to the insider knowledge and closely guarded secrets of the 1%. We strive to build a team of like-minded experts in both tax and technology who align with our brand purpose, are advocates for our customers and have a fresh, non-traditional approach to the tax industry.

What are the monthly traffic metrics for Taxact?

6/mo Traffic Growth

421.00%

All Time Traffic Growth

Create Free Account

Monthly Hits

1M

Time on Site

5.1Mins

Bounce Rate

52%

How fast is Taxact growing?

Taxact has grown by -33.0% in the last 6 months according to SimilarWeb.

How do people interact with Taxact?

Last month, Taxact received 1M visitors who spent an average of 5.1 minutes on the website and visited 6.0 different pages per session. Overall, 52% of people bounce on the first visit.

How do people find Taxact?

513.7k people (43%) visit Taxact directly. 636.5k (53%) people search for them in Google. Whereas, 4.4k (0%) discover Taxact through Facebook, Reddit, and YouTube. 20.7k (2%) visitors come from Taxact's email newsletters. Finally, 4.7k (0.4%) people come from affiliates and or paid referrals.

Who uses Taxact?

Taxact's top market is the United States and they receive 1.1M (95.7%) people.
Then the 2nd is Mexico with 5.3k (0.4%).
The 3rd is is Canada with 5.2k (0.4%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Taxact's ads on Google?

Google Ads

TaxAct.com - TaxAct® Official Site

https://www.taxact.com/

File Taxes Online. Complete your federal filing fast and easy so you can get back to the things that matter. Find the deductions you deserve with TaxAct, 100% guaranteed. Start your return today! Retirement Income. Unemployed Filers. Contractor/Freelancer.

Keyword: taxact login

TaxAct.com - TaxAct® Official Site - File Taxes Online

https://www.taxact.com/

Complete your federal filing fast and easy so you can get back to the things that matter. Find the deductions you deserve with TaxAct, 100% guaranteed. Start your return today! Affordable Pricing. Home & Business Bundles. Prepare & File Taxes. Online Products.

taxact.com - TaxAct® Official Site - $0 Simple Fed, $0 State Filing‎

https://www.taxact.com/

Push your tax return to the limit. TaxAct® is the system to beat the system. Maximum Tax Refund · Money-Back Guarantee · Price Lock Guarantee · Powerful Tax Tools Types: Federal E-file, State E-file, Business E-File, Estates & Trusts, Prior Year Returns

Free Online Tax Filing | $0 to Start, $0 Fed Filing‎

https://www.taxact.com/

100% accuracy guarantee. Start maximizing your deductions today! End of Season: 30% off Federal Tax Returns

TaxAct.com | TaxAct® Official Site | 65 Million Returns Filed‎

https://www.taxact.com/lp/file-taxes/?v=pfcoat&d=h6&sc=c&kw=&ad=&adid=317484737751

$0 to start, $0 fed filing. 100% accuracy guaranteed. Start your return today! Free Tax Support. Money-Back Guarantee. Affordable Pricing. Powerful Tax Tools. 20 Year's Experience. Maximum Tax Refund. Types: Fede

What do Taxact's customers say about them?

Review Score

2/5

Total Reviews

12

Info

TaxAct
5 Star
8.3%
4 Star
0.0%
3 Star
8.3%
2 Star
8.3%
1 Star
75.0%
Read reviews that mention
CHRISTIAN FRIDRICH

bait-n-switch

Reviewed on 2021-05-10T18:13:24

I had been using TaxAct for more than 6 years. I always have had good experiences until this year.I had 2 problems, neither has been resolved. The first is more of an IRS issue where I had to file an amended return and the IRS has yet to even acknowledge it so what they think I owe is very different than what I really owe. However, TaxAct's "expert" Audit Protection Service didn't even understand the IRS rules around one of the line items (I actually educated them on the topic by pointing them to an IRS publication!). They (or I should say, we) crafted a letter to the IRS for follow-up; I'm not sure when it will be acknowledged. The second is a true bait-n-switch on their Refer-A-Friend program. The terms that are currently stated on their website are very clear: "A 'new' TaxAct customer refers to anyone who did not file with TaxAct in the previous tax year." With that being said, the PREVIOUS year refers to 2019. I referred my son this year to file his 2020 taxes; he did file with TaxAct in 2018 and previous years but filed them himself in 2019. After following up with TaxAct since they never sent the referral bonus, I received an email from Amanda in their Support Department and I quote, "Unfortunately the referral reward was declined as it was determined the referred friend has already been a TaxAct customer in 2018, 2017 and prior years. The purpose of the Refer-A-Friend program is to recruit new customers who have never heard of TaxAct or who have never used our services, that includes last year, but not limited to the year prior. I will put in a request to review the language used on our help pages to indicate a more accurate description of eligibility for the new customers recruited with the Refer-A-Friend program." Regardless of what they think is the Refer-A-Friend "purpose", the terms that are CURRENTLY stated on their website are very clear and should be honored. Amanda chose not to honor them and ignored further follow-up attempts; classic bait-switch. I am definitely done with TaxAct.
read more
A Dunne

Software not set up to calculate stimulus, had to file 2 amended and wait 32 weeks now

Reviewed on 2021-04-28T05:31:43

I have used taxact for several years and it was good for the most part I did taxes for myself and myfamily using tax act and this year with the stimulus and the rebate recovery because of something in their system that wasn't checked on their end of the software it wasn't allowing my stimulus amounts to be calculated so with that being said I had to file to amended returns and now possibly wait up to 32 weeks to get that I had called them a couple times and the third time finally someone walked through the process she had to put me on hold to ask questions to somebody and then finally when I was doing it at the end after she marks some box on their end the right information came up and it calculated it and I had to mail in my minute return so I'm very upset that now I'm going to have to wait almost a year 32 weeks to get my stimulus because of something on their end. I sent them an email requesting someone to call me and no one has called me.
read more
Anthony Temo

their efile system really messed-up!

Reviewed on 2021-03-27T21:05:16

Each year when I efile with TaxAct I print a copy of my taxes for the record. This year their Efiling to the Oregon Department did not show my W2 income,did not show the taxes contributed by my employer. I was shocked! I talked to three agents, none could explain what happened and NONE COULD HELP ME they just hang-up. Fortunately I had my printed copies so I filed them. Go to hell TaxAct!
read more
Jami Caudill

SCAM HAPPENING!

Reviewed on 2021-03-23T20:40:35

SCAM HAPPENING!! Called to do taxes and now i cant get them to answer on the number i called but when called from other phones it wont go through at all.i can only get through on thr initial phone i called on. Taxact sees my taxes have been filed but i truly feel something weird and that the funds are aimed at going to another acct. Too many weird things going on and cant reach them from my phone now just put on hold forever but other phones cant even get through to be put on hold. Police have said they believe ive been scammed and to make a report. Taxact sees it on their profile but i believe they did file them but the person was a fake and has it set to where they will get funds. Going back to Police station in the hour to file. DO NOT USE THIS COMPANY...AT ALL!!!!!!!
read more
Sarah Potter

Pick a different one

Reviewed on 2021-03-08T11:08:25

I've been using Taxact yearly for quite awhile. Going to switch next year even though that's quite a hassle.The price isn't worth the never ever updated product. Taxact is NOT intuitive at all. Everything is complicated and unhelpful. The program is outdated and expensive for the lack of updates. It's no longer the cheap alternative to expensive tax programs. Avoid it.
read more
Bill

No Help

Reviewed on 2021-01-25T19:23:34

I paid and they were happy to take my money but now, 3 months later, I cannot login because they changed their system.I emailed tech support 4 times in 45 days with no reply. A phone call was no better. Unprofessional. Unbusinesslike. Uncooperative. Uncaring. I wasted $100.
read more
Sara

Scam

Reviewed on 2019-10-16T04:17:59

Charged $50 then couldn’t file the taxes. No support after hours of trying to contact them.Three days later they send an email saying they can’t refund me. Offering no further tax assistance.
read more
Barrington McKenzie

ERLYN'S TAXES - ONE OF THE BEST AROUND TOWN!

Reviewed on 2019-04-14T23:24:40

THE STAFF AT ERLYN'S TAXES IS THE BEST I HAVE DEALT WITH IN A LONG TIME. MY EXPERIENCE WAS AWESOME AS THEY WERE ABLE TO TAKE CARE OF ALL MY TAX AND PAYROLL NEEDS.I WAS VERY HAPPY WITH THE LEVEL OF SERVICE RECEIVED AND WILL NOT HESITATE TO RECOMMEND ANY ONE OF MY CLIENT TO ERLYNS TAXES.
read more

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