Review (August 2025)

Swissôtel, luxury hotel in the heart of cities around the world. stay in stylish, modern rooms and suites with high-end service.

4.42M

Estimated Revenue

119.92k

Website Visitors

2.5/5

Trustpilot Score

What do we know about Swissôtel Hotels & Resorts?

Estimated Revenue (2020)

$4.42M

Total Employees

2700

Founded

1980

Industry

Hospitality

Location

Paris, France

About

Swissôtel Hotels & Resorts: Feel welcome to Swissôtel Hotels and Resorts. Book one of our rooms and enjoy exceptional comfort. Swissôtel offers well-being spa, family or business stays through its meeting rooms

Social Links

What is Swissôtel Hotels & Resorts's Revenue?

Swissôtel Hotels & Resorts's estimated revenue for 2024 is $4.42M.

What does Swissôtel Hotels & Resorts do?

Swissôtel, one of the best-known Swiss brands in the world, has become synonymous with Swiss hospitality and all there is to love about Switzerland – service, style and reliability. Featuring over 30 contemporary addresses worldwide, vitality, sustainability and a deeply-rooted commitment to quality infuse the Swissôtel experience, ensuring custom environments where guests can feel at ease and recharge. Respected for its intelligent design, quality craftsmanship and mindful approach to sustainability, Swissôtel gives its guests peace of mind to explore the world, discover life's true rewards and embrace opportunities to ‘live it well'. The best way to do this is by joining ALL - the Accor Live Limitless Lifestyle loyalty programme. Learn more here: https://bit.ly/2LC1pyv Learn more about Swissotel at: https://www.instagram.com/swissotelhotelsresorts/ https://www.facebook.com/swissotelhotelsresorts/ https://www.youtube.com/user/swissotel https://twitter.com/swissotel https://www.weibo.com/swissotel

What are the monthly traffic metrics for Swissotel?

6/mo Traffic Growth

-2.70%

All Time Traffic Growth

Create Free Account

Monthly Hits

120k

Time on Site

1.7Mins

Bounce Rate

51%

How fast is Swissotel growing?

Swissotel has grown by -36.2% in the last 6 months according to SimilarWeb.

How do people interact with Swissotel?

Last month, Swissotel received 120k visitors who spent an average of 1.7 minutes on the website and visited 2.0 different pages per session. Overall, 51% of people bounce on the first visit.

How do people find Swissotel?

28.8k people (24%) visit Swissotel directly. 81.2k (68%) people search for them in Google. Whereas, 775.6 (1%) discover Swissotel through Facebook, Reddit, and YouTube. 0 (0%) visitors come from Swissotel's email newsletters. Finally, 198.3 (0.2%) people come from affiliates and or paid referrals.

Who uses Swissotel?

Swissotel's top market is the United States and they receive 42.6k (35.5%) people.
Then the 2nd is Singapore with 11.6k (9.6%).
The 3rd is is United Arab Emirates with 9.1k (7.6%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Swissotel's ads on Google?

Google Ads

swissotel.com - Swissotel Le Plaza Basel‎

http://www.swissotel.com/hotels/basel/

Official site. Book online & enjoy exclusive discounts on your booking Central Location · 24hr Room Service · Pets Welcome · Family Friendly Amenities: Free Wi-Fi, In-Room Espresso Machine, State-of-the-Art Gym, Sauna & Steam Room

Swissotel Singapore Stamford - Best Rate Guarantee - Book Now‎

http://www.swissotel.com/hotels/singapore-stamford/

Award Winning 5* Luxury Hotel in the Heart of Singapore. Exclusive Online Offers Family Friendly · Award Winning Hotel · Top Central Location · Breathtaking Views Amenities: Outdoor Pools & Tennis, Extensive Spa Facilities, Rooms with Balconies, 15 Restau

Swissotel Singapore Stamford | Best Rate Guarantee - Book Now‎

https://www.swissotel.com/hotels/singapore-stamford/

Award Winning 5* Luxury Hotel in the Heart of Singapore. Exclusive Online Offers. Breathtaking Views. Top Central Location. Family Friendly. Award Winning Hotel. Amenities: Executive Floors & Lounge, 15 Restaurants & Bars, Rooms with Balconies, Outdoor Po

Swissotel Singapore Stamford - Best Rate Guarantee - Book Now‎

http://www.swissotel.com/hotels/singapore-stamford/?cmpid=gslstf02in

Award Winning 5* Luxury Hotel in the Heart of Singapore. Exclusive Online Offers Family Friendly · Top Central Location · Award Winning Hotel · Breathtaking Views Amenities: Outdoor Pools & Tennis, Extensive Spa Facilities, Rooms with Balconies, 15 Restau

swissotel.com - Swissotel Amsterdam‎

http://www.swissotel.com/hotels/amsterdam/?cmpid=Gamsbtq03eng

Luxury hotel on Dam Square. Book direct & get special rates!

What do Swissotel's customers say about them?

Review Score

2.5/5

Total Reviews

5

Info

Swissôtel Hotels & Resorts
5 Star
33.3%
4 Star
33.3%
3 Star
0.0%
2 Star
0.0%
1 Star
33.3%
Read reviews that mention
Terry Bearden

Swissotel Patong Manager

Reviewed on 2019-06-25T08:51:04

Swissotel Patong, Phuket The hotel, staff and food are top notch. However. my wife and I were in the gym when the apparent hotel manager walked in.She rudely asked me if I were her (my wife) trainer..I said no..she is better at training me. She rudely asked me if the phone worked, all the time giving us a degrading look. We were dressed nicely and did not need nor deserve her condescending tone. She stared at us for several minutes and then asked if we used the supplied towels, in a tone as if we were not supposed to. Walking around us, staring like we were trash, she leaves, almost slamming the door shut. We are not easily intimidated, but this woman had the tone of a junk yard dog. Avoid this hotel at all costs. She unfortunately ruined perfection.
read more
Ariana Gibson

Good customer service

Reviewed on 2018-11-07T14:21:04

I always love brands and companies that are willing to acknowledge when they've made a mistake and then do something to make it right.After a less than great customer service experience with someone on their team, I reached out via Facebook to the hotel to express my dissatisfaction and ask for help solving my issue. They responded very quickly and with empathy. I will continue to recommend this hotel to visiting friends and family, and I appreciate what they did to make things right.
read more
Mine Silvert

Felt at home

Reviewed on 2014-03-22T05:18:39

The staff at Swissôtel Resort in Phuket was extremely nice, always smiling and greeting us when we arrived at or left the restaurent area.The breakfast buffet was like nothing I've ever tried, and we were excited for the next breakfast the second we left the table. Besides that the pool was huge and lovely and the beach only a 5 min. walk away, so we always had a nice and easy way to cool down. The only little catch was the sink in the bathroom which was plugged when we arrived, but we fixed it easily. All in all, a great experience, one we'll never forget.
read more

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