Review (August 2025)

Book flight tickets from singapore to international destinations with singapore airlines. plan your holiday with our latest travel deals and promotions.

10M

Estimated Revenue

5.47M

Website Visitors

2.7/5

Trustpilot Score

What do we know about Singapore Airlines?

Estimated Revenue (2020)

$10M

Total Employees

11000

Founded

1972

Industry

Airlines Aviation

Location

Singapore, Singapore

About

Singapore Airlines: Book flight tickets from Singapore to international destinations with Singapore Airlines. Plan your holiday with our latest travel deals and promotions.

Social Links

Alexa Ranking: 22185

What is Singapore Airlines's Revenue?

Singapore Airlines's estimated revenue for 2024 is $10M.

What does Singapore Airlines do?

Tigerair, established in 2004, is a leading Singapore-based budget carrier that offers affordable travel options and a seamless customer experience. Tigerair comprises four airlines, namely Tigerair Singapore, Tigerair Australia, Tigerair Philippines and Tigerair Mandala. Collectively, the Group's network extends to over 50 destinations across 13 countries in the Asia Pacific. As at 31 December 2013, Tigerair operates a fleet of 50 Airbus A320-family aircraft, averaging less than three years of age.

What are the monthly traffic metrics for Singaporeair?

6/mo Traffic Growth

-12.90%

All Time Traffic Growth

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Monthly Hits

5M

Time on Site

6.0Mins

Bounce Rate

41%

How fast is Singaporeair growing?

Singaporeair has grown by 34.2% in the last 6 months according to SimilarWeb.

How do people interact with Singaporeair?

Last month, Singaporeair received 5M visitors who spent an average of 6.0 minutes on the website and visited 5.0 different pages per session. Overall, 41% of people bounce on the first visit.

How do people find Singaporeair?

1.8M people (33%) visit Singaporeair directly. 3.3M (60%) people search for them in Google. Whereas, 77.7k (1%) discover Singaporeair through Facebook, Reddit, and YouTube. 161.5k (3%) visitors come from Singaporeair's email newsletters. Finally, 34.2k (0.6%) people come from affiliates and or paid referrals.

Who uses Singaporeair?

Singaporeair's top market is the Singapore and they receive 1.9M (34.2%) people.
Then the 2nd is Australia with 905.3k (16.5%).
The 3rd is is United States with 872.2k (15.9%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Singaporeair's ads on Google?

Google Ads

Fly with Singapore Airlines™ | World's most awarded airline‎

https://www.singaporeair.com/

Experience a journey unlike any other with our award-winning product & services. Great way to fly. Award-winning Airline. Innovative Cabin Product. Impeccable Service. Options: One-Way, Return, Multi-City.

Book Singapore Airlines™ - Free Unlimited Flight Change

https://www.singaporeair.com/

Travel with confidence, with HEPA-filtered cabin air and a complimentary care kit from us. Embark on a journey of care, as you take to the skies with us. Great way to fly. Award-winning Airline. Impeccable Service. Innovative Cabin Product.

singaporeair.com - Book Singapore Airlines™‎

http://www.singaporeair.com/

Experience Comfort & Luxury with the Best Asia-Pacific Airline Now! Innovative Cabin Product · Great way to fly · Impeccable Service · Award-winning Airline

Singaporeair.com - Book Singapore Airlines™‎

http://www.singaporeair.com/

Experience Comfort & Luxury with the Best Asia-Pacific Airline Now! Great way to fly · Award-winning Airline · Innovative Cabin Product · Impeccable Service

Singaporeair.com | Stopping in Singapore? | Book a Stopover Holiday‎

http://www.singaporeair.com/en_UK/us/plan-travel/local-promotions/singapore-stopover/

A Singapore Stopover Holiday is a great way to experience Singapore. Book now! Add to existing flight · One-Night Hotel Stay · $400 Value · 15+ Included Attractions Featured hotels: Peninsula.Excelsior, Copthorne King's Hotel, The Ritz-Carlton Millenia, H

What do Singaporeair's customers say about them?

Review Score

2.7/5

Total Reviews

263

Info

Singapore Airlines
5 Star
20.0%
4 Star
25.0%
3 Star
0.0%
2 Star
5.0%
1 Star
50.0%
Read reviews that mention
Renè Fritzsch

We have been waiting for a refund for…

Reviewed on 2021-05-19T11:29:42

We have been waiting for a refund for our flights canceled by the airline for over a year.Now it's going to court. The airline absolutely doesn't care about its customers. The main thing is money. And that should be one of the best airlines in the world? We're going to put the court ruling online for everyone to see.
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Adam West

I am mask exempt i showed my online…

Reviewed on 2021-05-16T03:17:34

I am mask exempt i showed my online paper this was not allowed . I've spent 14 hours unable to breathe properly and when my mask falls down my face because my nose is big im ridiculed.This is against my human rights I feel i have been treated Like a tramp even though I spent 6000 pounds on 2 business class tickets I'm taking you to court. Shame on you
read more
Julian Hoffmann

I love the efficiency and technology of…

Reviewed on 2021-05-13T08:32:36

I love the efficiency and technology of this airline, could be a bit more easier accessible andresponsive though when calling or emailing for inquiries.
read more
Liz J

Plane left BEFORE schedule

Reviewed on 2021-05-12T10:35:37

Worst thing ever when a plane leaves BEFORE scheduled. Who does that? And no compensation.Just had to sit airside for 2 hours.
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Analiza T. Sanchez

Dear Singapore Airlines

Reviewed on 2021-05-02T14:07:58

May 2, 2021 Dear Singapore Airlines I had booked my Flights via Travellink last 06 Feb. 2020.You cancelled our flights. All I want & need is a new flight[REBOOKING]. Those tickets costs a lot of money. The travellink agents are washing their hands now. The Travellink agent said you are not allowing them for a rebooking of our flights and will send back the money "IF ANY" he said. I have been more than patient. I had been waiting for so long until today the Travellink agent said you wont allow My REBOOKING. I really need your professional help now. This was my dream trip with my husband.Please help me out here. I will keep posting until we get this back in order. Thank you. May 3, 2021 Thank you for your cooperation. I talked to a Singapore airlines staff (his name was Romen?) today and he helped me about my concern. I told him about my conversations with the TravelLink agent yesterday regarding the REFUND with which I was told they are 'waiting for the money' and will send back the money "IF ANY" he(TravelLink agent) said. It baffled the Singapore Airlines staff to find out why 'I was not advised' accordingly by the TravelLink agent yesterday since my flight ticket turned out to have been already refunded to the TravelLink since 8March!! Imagine my surprise !? I was asking & begging all along for the TravelLink agents to have my REBOOKING and I was not even aware that TravelLink asked for the refund of my flight instead of REBOOKING. I was told by (Romen? not sure of his name's spelling) to call TravelLink again and inform them that I just talked to some agent from Singapore airlines. I did call immediately. I have no choice but to accept a refund instead of a REBOOKING. After a long wait of calling & connecting to TravelLink and being able to talk to 2 TravelLink agents today... The first TravelLink agent hang up on me and I had to call back and speak with another agent.,(of course after all the sounds & advertisements that i had to endure) .. there was someone finally...who picked up my call, who eventually tried to help me out & said that they will make a transfer to my bank account...that they will be working on it.. I will be waiting and post an update here whenever I receive it hopefully soon. Hopefully soon. May 5,2021 I received an email from TravelLink asking me to confirm my bank details today. I gave my updated bank details. Then it said that i will receive it on my bank account in a few days... Hopefully they will be fair in refunding the amount of money I spent. It is the least thing they can do after not REBOOKING my flight. I spent 2,216.83 Euros upon booking for my husband & I. I hope they wont add insult to the injury. I will keep you posted. May 11, 2021 Thanks the problem was finally resolved! Yesterday, I received my refund from TravelLink worth 2,189.47 after the numerous disappointing calls, exhausting waiting time & conversations to several TravelLink agents. And after several posts I did on Singapore airlines fb page too, and when I finally had the attention from Singapore Airlines they decided to help me out. It happened after I emailed the CEO and posted a lot of photos about it on their fb page. Eventually, an agent from Singapore Airlines called me, heared my case and helped. I got my money back from TravelLink yesterday which was sent by Singapore Airlines last 8March. I had been refunded after the unpleasant experience. Very unnecessary, stressful discussions & delays, uncertainties and long overdue response. Nevertheless, it is over now.
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Anna Deshais

Good for people not for pets

Reviewed on 2021-04-23T09:32:20

For myself Singapore airlines was nice. I enjoyed my flight and felt comfortable and safe.But the thing is I was traveling with my pet. To travel into Singapore with a pet there are arrangements that need to be made. Singapore airlines promises that if your transit in Singapore is any more than 4 hours they will take your pet to CAPQ for an inspection. Following the inspection they will feed and walk your dog and clean it’s crate. -Well this is what they said they would do. Due to strict rules during Covid we can’t move about the airport freely during our layover, since I couldn’t go check on my dog myself I called the CAPQ at the time of his scheduled inspection appointment. They told me the airline hadn’t sent my dog to them, that sometimes they won’t if the layover is less than 6 hours. So not only would my dog not be getting the promised treatment, he also wouldn’t get a chance to get out of his crate for nearly 24 hours with accumulated flight times. When I called the cargo area to check on my dog there, the man was rude and seemed angry that I called him. So I obviously didn’t get any info on my pet from him. I was very upset with the way the airline dealt with my pet.
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Martin L

Illegal refund practices

Reviewed on 2021-04-21T18:14:54

Illegal refund practices. Legally should be refunded within 7 days but they say 6 weeks.I'll be doing a VISA chargeback.
read more
Jessica Signorini

Professional Airline

Reviewed on 2021-03-22T05:32:22

Had to fly during Covid which was quite scary, but Singapore Airlines were professional, clean,lovely and patient. Only things that didn't make it 5 stars is: had 1 seat in between people and weren't allowed to move to vacant row (only 30 people on the flight) and wish we had more than 2 meals on a 13 hour flight (one 1 hour into the flight then 9 hours later) but otherwise the flight was fine.
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