Review (March 2024)

Ecommerce fulfillment for online stores. shipbob empowers businesses to offer 2-day shipping and manage inventory, orders, and shipments.

34.2M

Estimated Revenue

1.13M

Website Visitors

4.2/5

Trustpilot Score

What do we know about ShipBob, Inc.?

Estimated Revenue (2020)

$34.2M

Total Funding

$130.52M

Total Employees

320

Founded

2014

Industry

Logistics And Supply Chain

Last Funding Date

Series D Sep 2020

Location

Chicago, United States

About

ShipBob, Inc.:

Social Links

Alexa Ranking: 8136

What is ShipBob, Inc.'s Revenue?

ShipBob, Inc.'s estimated revenue for 2023 is $34.2M.

What does ShipBob, Inc. do?

Founded in 2014, ShipBob is tech-enabled 3PL that offers simple, fast and affordable fulfillment for thousands of brands with an international fulfillment network across the US, Canada and Europe. ShipBob's proprietary technology combines order and inventory management, warehouse management, predictive data and analytics, as well as optimized shipping for ecommerce companies. The company has raised $130.5 million in funding to date and was recently ranked number one on Crain's Chicago 'Fast List' of the Fastest-Growing Companies in 2020.

What are the monthly traffic metrics for Shipbob?

6/mo Traffic Growth

-41.00%

All Time Traffic Growth

Create Free Account

Monthly Hits

1M

Time on Site

5.0Mins

Bounce Rate

53%

How fast is Shipbob growing?

Shipbob has grown by -11.0% in the last 6 months according to SimilarWeb.

How do people interact with Shipbob?

Last month, Shipbob received 1M visitors who spent an average of 5.0 minutes on the website and visited 4.0 different pages per session. Overall, 53% of people bounce on the first visit.

How do people find Shipbob?

436.9k people (39%) visit Shipbob directly. 586.1k (52%) people search for them in Google. Whereas, 10k (1%) discover Shipbob through Facebook, Reddit, and YouTube. 82.3k (7%) visitors come from Shipbob's email newsletters. Finally, 3.4k (0.3%) people come from affiliates and or paid referrals.

Who uses Shipbob?

Shipbob's top market is the United States and they receive 581.5k (51.4%) people.
Then the 2nd is Canada with 94.3k (8.3%).
The 3rd is is United Kingdom with 50.3k (4.4%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What do Shipbob's customers say about them?

Review Score

4.2/5

Total Reviews

304

Info

ShipBob
5 Star
90.0%
4 Star
10.0%
3 Star
0.0%
2 Star
0.0%
1 Star
0.0%
Read reviews that mention
Spiro Tsares

Such a great choice!

Reviewed on 2021-03-09T23:37:18

The team at ShipBob has been absolutely amazing to work with. They have been very responsive,considerate and overall, very caring partners. Some of my favorite meetings of the week are with ShipBob team members. Always a joy!
read more
yousuf

ShipBob has been a great help to our…

Reviewed on 2021-03-08T20:34:37

ShipBob has been a great help to our business. Seamless process of integrating and processing orders.Our reps Pete and Samantha Martin have made each step of the process very easy for us by having an open line of communication at all times.
read more
Christy Kaskey

ShipBob Makes it Easy

Reviewed on 2021-03-07T01:17:55

The ShipBob implementation team made it beyond easy to get started and their support team is always available to answer any questions.We are very happy with their competitive shipping prices and speed in which they process orders. We wish we had partnered with ShipBob earlier.
read more
Inventory

ShipBob is the best solution fo fulfillment

Reviewed on 2021-03-05T20:53:49

ShipBob is the perfect 3PL option for fast growing ecommerce businesses. They make it very easy toset up. I recommend it to anyone who's looking to ship domestically or world wide.
read more
Bradley Grimm

Nicole was great!

Reviewed on 2021-03-05T20:21:13

Nicole was great! Specifically speaking to our onboarding specialist and time period spent with Nicole,everything went really well. Nicole has a very professional yet laid back demeanor that was really helpful with setting everything up. Customer support has always been a bit of a challenge trying to get ahold of someone to fix issues. Calling is the only way that I can seem to get anything done, if we can get ahold of anyone. Emailing takes too long because they rarely understand the issue at hand in the initial email. This leads to multiple emails of explanation when the issue needs to be resolved faster. The warehouse is also a challenge. I have had WRO's broken and discarded before I could make a claim with my insurance company. I wish that the merchant care specialists were on site in the warehouse so that communication was faster.
read more
Waisted

Quick and reliable service

Reviewed on 2021-03-05T20:10:02

Quick and reliable service! I think that’s really all it boils down to. Great customer service!
Chris Lavoie

ShipBob is the perfect 3PL option for…

Reviewed on 2021-03-05T19:24:04

ShipBob is the perfect 3PL option for fast growing ecommerce businesses. What I particularly love isthe ease of use & fast onboarding that ShipBob enables The one thing you'd hear merchants complain about was lack of international shipping. Well now ShipBob has 11 fulfillment centers with more on the way! Highly recommend to anyone shipping high volume across the globe!
read more
Genevieve

Not too bad, but still bugs to iron out

Reviewed on 2021-03-05T14:27:26

Not too bad. Overall quite responsive. There are still bugs in the system, and I've had to raise the problems each time.So the onboarding process isn't 100% smooth. But they do respond within 2 days. Except one problem which required multiple exchanges and escalating to the right person - the 3rd person to look at the problem.
read more

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