Review (August 2025)

SHADOW HILL USA Made/printed in downtown Los Angeles California

435k

Estimated Revenue

2.7/5

Trustpilot Score

What do we know about Shadow Hill USA?

Estimated Revenue (2020)

$435k

Total Employees

3

Founded

2017

Industry

Apparel Fashion

About

Shadow Hill USA: SHADOW HILL USA Made/printed in downtown Los Angeles California

Social Links

What is Shadow Hill USA's Revenue?

Shadow Hill USA's estimated revenue for 2024 is $435k.

What does Shadow Hill USA do?

Manufactured and Printed in Los Angeles'​ Fashion District

What do Shadowhillusa's customers say about them?

Review Score

2.7/5

Total Reviews

119

Info

SHADOW HILL USA ™
5 Star
20.0%
4 Star
10.0%
3 Star
0.0%
2 Star
10.0%
1 Star
60.0%
Read reviews that mention
Frederique Pesch

Varied experience

Reviewed on 2021-02-15T15:34:10

Feel like the experience can be really varied... I’ve ordered from here twice now and the first time it took a month to arrive.However the second time it only took 10 days which is reasonable considering it is coming from the US. As far as the quality goes I think it’s pretty good! It is annoying though that it is hard to figure out what size to buy! I had to go on their Instagram and see what other people were saying.
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Taylor Cherry

Item arrived a month late

Reviewed on 2021-02-13T18:12:07

Item arrived a month late. I asked their customer service for an update and they sent me a different orders tracking number to a different country.To be fair, they did offer me store credit for the delay but I did not take it because by then the item had already arrived. Also, I've had the item for about a month and I have only worn it once and the brand lettering on the chest is has started to peel off..
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robert moulder

To be fair My item arrived

Reviewed on 2021-01-27T16:18:20

To be fair My item arrived, but 2 months late. The quality is great. Probably wouldn’t order again as unable to track the shipping,I would change courier if I was shadow hill.
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Nicole Singer

Absolutely terrible DO NOT ORDER

Reviewed on 2021-01-23T14:05:59

Absolutely terrible service and communication! Placed my order and after a month of waiting it still hadn’t been shipped and no emails were being answered.When I finally got a response all I got was one sentence replies saying it will be shipped. Still nothing and then got a reply saying it was out of stock!! I asked for a refund and still haven’t got my refund. ABSOLUTELY TERRIBLE COMPANY DO NOT ORDER FROM THEM.
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Lisa Damla

Worst service I’ve come across

Reviewed on 2021-01-20T22:13:24

Worst brand ever. Ordered over a month ago. Never received an update so I reached out.They replied that they have no idea when it would get delivered and didn’t provide any explanation. I stayed patient then followed up again asking if it would arrive over the next two weeks otherwise I MAY have to cancel. They went ahead and cancelled without my approval. Then emailed me back to say so because they still have no idea when it could possibly be sent out. Never came across a clothing company before who can’t provide a shipping window. *in the meantime, influencers are receiving items for free* Their site doesn’t even have proper sizing charts, contact info, or delivery info. Should have seen these red flags. Such a shame because I was excited to order from them and would have gladly posted to help the brand grow. Communication would have been appreciated, that’s all.
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HT

Ordered over a month ago

Reviewed on 2021-01-17T02:24:37

Ordered over a month ago. never got my order. If anyone that's residing outside the US got their order,please write a comment above saying how long it took :(
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Ryan Beck

No Refunds, Low Quality

Reviewed on 2021-01-14T14:41:02

I ordered a Kappa track suit. It is much lower quality than other track suits I have gotten from Adidas or Nike but is overpriced.Style is out of date, wish I didn't order. Ill-fitting. They do not refund you for products. If they had any faith in their product they would offer returns. Don't order from them!
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diya advani

Horrible service

Reviewed on 2021-01-08T01:30:06

Horrible service. I have been emailing Shadow Hill multiple times and had placed the order in October of 2020 and it’s now January 2021 and none of my items have even been shipped.I am very concerned as I spent a big amount and I have not received anything yet. What’s more annoying is that they keep sending useless deals and offers instead of just shipping the order. Mind you that this order was placed in the U.S only and I still haven’t gotten any updates and it is genuinely sad because it was supposed to be a birthday gift for someone. I would request them to AT LEAST answer the emails and let me know instead of keeping me in the dark.
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