Review (April 2024)

Brightpearl is a retail operating system (ros) for retailers and wholesalers that’s built for hyper scalability. brightpearl automates the back office so merchants can get back time and grow fearlessly.

15M

Estimated Revenue

163.93k

Website Visitors

4.5/5

Trustpilot Score

What do we know about Brightpearl?

Estimated Revenue (2020)

$15M

Total Funding

$88.21M

Total Employees

140

Founded

2007

Industry

Computer Software

Last Funding Date

Series C Dec 2020

Location

Austin, United States

About

Brightpearl: Brightpearl is the omnichannel retail management system that puts your orders, inventory, financials, POS and CRM in one place.

Social Links

Alexa Ranking: 67893

What is Brightpearl's Revenue?

Brightpearl's estimated revenue for 2023 is $15M.

What does Brightpearl do?

Brightpearl is a retail operations platform for retailers and wholesalers. Our mission is clear: automate the back office so merchants can spend their time and money growing their businesses. Brightpearl's complete back office solution includes financial management, inventory and sales order management, purchasing and supplier management, CRM, fulfillment, warehousing and logistics. In addition, Brightpearl has high-performing connectors to the major ecommerce platforms, including Magento, BigCommerce and Shopify. Over 1,200 businesses in 26 countries use our platform and we manage over 10m transactions and $3bn of business a year. Brightpearl's US headquarters is in the heart of downtown Austin with a global headquarters in Bristol, UK. A Day in the Life: We're proud of the culture we've cultivated here at Brightpearl. We focus on diversity within our team that, at its core, revolves around hard work, peak performance, recognition, and the commitment to the success of our customers. Alignment is key and we all understand our contribution to the Brightpearl strategy. It's this mindset that's given us our competitive edge and drives our success. We keep this spirit alive by offering learning and development opportunities for everyone, global all hands, open communications and access to senior leadership. We work hard and play hard - together. Team building activities, organized volunteering events, and our learning platform are some of the personal development opportunities offered at Brightpearl throughout the year. Yes, we are a global company, but our offices still find a way to get involved at a local level. We wouldn't be where we are today were it not for the awesome communities we're a part of. We volunteer multiple times a year and always remember our roots - whether it's in the port of Bristol or deep in the heart of Texas.

What are the monthly traffic metrics for Brightpearl?

6/mo Traffic Growth

-39.50%

All Time Traffic Growth

Create Free Account

Monthly Hits

164k

Time on Site

6.1Mins

Bounce Rate

59%

How fast is Brightpearl growing?

Brightpearl has grown by 44.1% in the last 6 months according to SimilarWeb.

How do people interact with Brightpearl?

Last month, Brightpearl received 164k visitors who spent an average of 6.1 minutes on the website and visited 8.0 different pages per session. Overall, 59% of people bounce on the first visit.

How do people find Brightpearl?

91.7k people (56%) visit Brightpearl directly. 67.9k (41%) people search for them in Google. Whereas, 569.2 (0%) discover Brightpearl through Facebook, Reddit, and YouTube. 312.5 (0%) visitors come from Brightpearl's email newsletters. Finally, 103.7 (0.1%) people come from affiliates and or paid referrals.

Who uses Brightpearl?

Brightpearl's top market is the United States and they receive 82.6k (50.4%) people.
Then the 2nd is United Kingdom with 16.8k (10.2%).
The 3rd is is Russian Federation with 13k (7.9%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Brightpearl's ads on Google?

Google Ads

Brightpearl Official Website | Automate Your Retail Business‎

https://www.brightpearl.com/

Centralize Retail and Wholesale Operations into a Single System. See More! Real-Time Insight. Quick Implementation. Automated Workflows. Cloud-Based Solution.

ERP Alternative For Retailers | Built-In Ecommerce Integration‎

https://www.brightpearl.com/netsuite-vs-brightpearl/

Cost Effective Alternative | Designed For Retail/Wholesale‎

https://info.brightpearl.com/brightpearl-vs-netsuite

Access a Full retail & wholesale back office solution without the EPR prices. All the core ecommerce integrations are built, developed and supported in-house. 5x Cheaper. Easier to Use. 3x Faster Implementation. Retail Focus. Services: Inventory Managemen

Feature Rich Alternative | All-in-1 Inventory/Accounting | brightpearl.com‎

https://info.brightpearl.com/stitchlabs-alternative

Speed Up Order Processing with Workflow Automation. Grow Your Business. Cloud-Based Solution. Automated Workflows. Quick Implementation. Real-Time Insight.

Cost Effective Alternative | Designed For Retail/Wholesale‎

https://info.brightpearl.com/brightpearl-vs-netsuite

Access a Full retail & wholesale back office solution without the EPR prices. All the core ecommerce integrations are built, developed and supported in-house.

What do Brightpearl's customers say about them?

Review Score

4.5/5

Total Reviews

131

Info

Brightpearl

[email protected]

+44 117 981 7361

Bristol

5 Star
90.0%
4 Star
5.0%
3 Star
0.0%
2 Star
0.0%
1 Star
5.0%
Read reviews that mention
BUILD4LESS LIMITED

Been working with Brightpearl since May…

Reviewed on 2021-03-30T08:33:07

Been working with Brightpearl since May 2016. We have found the company great to deal with.We have watched their platform go from strength to strength over the years and their customer support is second to none. We are an E-Commerce drop-ship platform and are one of the biggest online construction retailers in the UK and Brightpearls platform has allowed us to scale in a way that was not possible pre Brightpearl. Can be expensive if your a startup so wait until your revenues grow and you scale before you take the plundge. When you are ready make the switch and you wont look back.
read more
Sam Ball

Exceptional Service

Reviewed on 2021-03-22T09:25:13

We have been with Brightpearl for a few years now for both our B2B and B2C sites. It's a great system to help us scale and a very easy set up within Magento and Shopify.The service we have received to move over one of our sites has been exceptional, and has made what can be a stressful time go with complete ease, and for that we are very grateful. Top work!
read more
Jimmy

We've been on Bright Pearl for about 2…

Reviewed on 2021-03-19T20:34:26

We've been on Bright Pearl for about 2 months now. So far, we're finding that the software is extremelypowerful and we're absolutely excited about the depth of power and analytics that this software will provide in purchasing, demand planning and forecasting. Just as important, the automation engine of this software allows us to automate alot of our previously manual processes in order fulfillment. The onboarding process is a bit intense. But I think that goes to show the strength of the software in that its not just a turn on/turn off software like so many other ecommerce extensions out there. There's a significant amount of training and implementation required for it to work properly and with as much functionality as it has. Anthony Killick was our implementation specialist and he was excellent throughout the process in educating and pushing us towards doin it the right way.
read more
Allparts UK

An incredibly versatile ERP system

Reviewed on 2021-03-19T20:29:13

We’ve been using Brightpearl for 10+ years and have always been impressed with the platform.It has streamlined all of our day-to-day activities – stock management, order fulfillment, accounting, etc - allowing us to focus on growth. The key for us has been the Inventory Management System which has provided full control of our stock levels, simple processing of goods-in/out, and the distribution of our products across multiple eCommerce platforms. Couple the above with the CRM side of Brightpearl, and we’ve been able to consistently fulfill B2C and B2B orders quickly and efficiently. Powerful, versatile, with tons of functionality – it’s exactly what you would and should expect from an ERP system.
read more
Manisha

Really supportive team

Reviewed on 2021-03-19T17:13:22

We've been using Brightpearl for about 6 months, and come forward with a lot of exception cases,but had great support both during and after onboarding. The team listens carefully, and works with us to work out how to make Brightpearl work for us.
read more
Joe

Excellent system, Better service!

Reviewed on 2021-03-19T15:09:14

Excellent system, Better service! We have been using Brightpearl for several months now and it has made or back office 100x more efficient as everything is in one place.Brightpearl offers a ton of useful functions and the help pages are great learning tools to understand how to best use all these functions. The staff is incredible, always very helpful and responsive. Jamie has been incredible in helping us sort out any issues we may have.
read more
Beth

Account Management

Reviewed on 2021-03-18T21:51:43

I've been hugely impressed with Jamie, our account manager. His support is exemplary,he's an outstanding example of someone that genuinely does all they can to assist and make a difference.
read more
Kastel Shoes

Great system and great service

Reviewed on 2021-03-17T11:58:45

Great system and great service. For a small business this has been crucial for us to scale up with thesame platform.
read more

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