Review (May 2024)

With nice satmetrix holistic voc solution drive dynamic omnichannel experiences with the most complete and unified platform on the market.

50M

Estimated Revenue

449.57k

Website Visitors

4/5

Trustpilot Score

What do we know about Satmetrix?

Estimated Revenue (2020)

$50M

Total Funding

$56.5M

Total Employees

120

Founded

1997

Industry

Computer Software

Last Funding Date

Venture (Round not Specified) Sep 2013

Location

San Mateo, United States

About

Satmetrix: NICE Satmetrix is the leading global provider of Customer Experience Management Software. Contact us for a demo and see our product in action!

Social Links

Alexa Ranking: 130499

What is Satmetrix's Revenue?

Satmetrix's estimated revenue for 2023 is $50M.

What does Satmetrix do?

NICE Satmetrix is a global provider of customer experience management software. Our powerful yet cost-effective SaaS-based solutions drive customer retention, improve customer affinity and maximize positive word-of-mouth to deliver overall improvements in customer lifetime value. With more than 1,000 deployments in 40+ languages, NICE Satmetrix offers intuitive software, powerful data and analytics, and the necessary expertise to help accelerate customer experience program success. Satmetrix was acquired by NICE in July of 2017. We draw on the power of the extensive NICE product portfolio to deliver customer experience management and VOC capabilities available nowhere else.

What are the monthly traffic metrics for Satmetrix?

6/mo Traffic Growth

-13.80%

All Time Traffic Growth

Create Free Account

Monthly Hits

450k

Time on Site

2.1Mins

Bounce Rate

40%

How fast is Satmetrix growing?

Satmetrix has grown by -11.8% in the last 6 months according to SimilarWeb.

How do people interact with Satmetrix?

Last month, Satmetrix received 450k visitors who spent an average of 2.1 minutes on the website and visited 2.0 different pages per session. Overall, 40% of people bounce on the first visit.

How do people find Satmetrix?

368.5k people (82%) visit Satmetrix directly. 7.3k (2%) people search for them in Google. Whereas, 832.7 (0%) discover Satmetrix through Facebook, Reddit, and YouTube. 19.7k (4%) visitors come from Satmetrix's email newsletters. Finally, 266.2 (0.1%) people come from affiliates and or paid referrals.

Who uses Satmetrix?

Satmetrix's top market is the United States and they receive 153.6k (34.2%) people.
Then the 2nd is Japan with 92.2k (20.5%).
The 3rd is is Brazil with 45.3k (10.1%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Satmetrix's ads on Google?

Google Ads

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NPS Score Benchmarks | 2017 USA Scores [Infographic] | satmetrix.com‎

https://www.satmetrix.com/2017-us-consumer-benchmarks/

View average NPS in 23 sectors. Data from 65,000 consumers covering 190 brands. Increase your NPS · Calculate NPS · Industry-Leading Software · Co-creators of NPS Types: CEM Software, NPS Benchmarks, Certification & Training, Net Promoter Score

Net promoter score benchmarks | 2018 USA scores [Infographic]‎

https://www.satmetrix.com/2018-us-consumer-benchmarks/

View average NPS in 23 sectors. Data from 65,000 consumers covering 190 brands.

Net Promoter Score Benchmarks | 2018 USA Scores [Infographic]‎

https://www.satmetrix.com/2018-us-consumer-benchmarks/

View average NPS in 23 sectors. Data from 65,000 consumers covering 190 brands. Improve Customer Loyalty. Reduce Customer Churn. Calculate NPS. Increase your NPS.

NPS Benchmarks [Infographic] - 2016 B2C USA Scores - satmetrix.com‎

http://info.satmetrix.com/2016-b2c-nps-info/

View average NPS in 23 sectors. Data from 44,000 consumers covering 227 brands. Improve Customer Loyalty · Increase your NPS · Cloud-based Software · Calculate NPS Highlights: Average NPS For 23 Sectors In The US, Average NPS For 7 Industry Categories…

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