I ordered a shoe cleaner from this…
Reviewed on 2021-04-22T11:06:12
I ordered a shoe cleaner from this website. By mistake I gave the postcode and city of my workplace and the first line of my home address as the delivery address.Literally after an hour or so, I noticed my mistake and wrote to them. There was no reply for over a week. Eventually, after the 5 emails, someone replied and told me that the address cannot be changed, so I asked them to cancel the order, but instead of this they posted the shoe-cleaner! And charged my credit card! Stay clear this is a SCAM!!!!
25/04/2021
They got in touch after I posted the review here and told me that they sent the shoecleaner to the address I provided, which is non existant, because they could not change the delivery address 2 hours after the order was placed! What a SCAM! They clearly are not willing to give me a refund of the money!
By the way! At least respect people enough to use English in the reply that is in English!read more
thanks for this nice experience
Reviewed on 2021-02-25T11:08:20
I ordered a new desktop computer, he had a fair discount. Delivery was fast and nicely packed.The product is awesome and it might make its duty for many years.read more
Dont't buy from this webshop
Reviewed on 2020-08-14T20:13:59
Dont't buy from this webshop.
I ordered 8 items and the only delivered 3 of the 8 items.No word from them about anything missing in the delivery. The shipment fee was 33% of the total cost.
How is that even possible???read more
Reviewed on 2020-06-12T14:31:42
Delivery cost was 4.90€ and all goods will be sent 2nd day.
Now it cost 5.99 and normally need to wait 3-7 day to send out.An extra “Express delivery “ costs extra 1,95€ and it will be delivered in 2 working days, still slower than before. I am sorry that it looks like the cost increased but service reduced.
Email to customer was replied nicely and fast and was really helpful ( always in 24 hours) but sadly, not any more. The reply takes much longer time, and wording is not longer friendly and kind as before.
It was the best online shop to me in the past years because of the products and great service, but it changes since half year.
Product side, The very cheap electrical products are not so nice but still valuable for the price. But mostly, they have nice stuff and most time also nice prices.
Still very nice online shop if u don’t need your packages to be received soon.read more
Reviewed on 2020-02-12T11:29:16
I have ordered an order, 2 weeks later I did not receive it, then they answered me after long time if waiting that they don't have the product and I requested canceling the order.They charged me although I canced the order .. and after 3 weeks it arrived damaged. I requested send it back now one month and I'm waiting for their response just to send it back and they answered me it takes 14 days to send you the return route by post .
UPDATE : They have refunded me today .. That's why I am editing my Review .
THANK YOUread more
Be careful - Long delivery times
Reviewed on 2019-10-22T12:16:14
I have ordered an item in the beginning of October (Pearl.ch). The delivery time was not clear until i saw the order receipt in e-mail.It says about 5-weeks. In the generation of online-shopping, 5-weeks delivery time is UNIMAGINABLE.read more
Reviewed on 2018-03-15T16:31:21
Buy some products payd 3 weeks ago no responce no product. they on stock.
Bleibt von diesen Scammern fern! (Edited to 3 Stars)
Reviewed on 2018-02-11T13:07:03
Bleibt von diesen Scammern fern! Ich hatte eine Uhr für 4,90€ plus 1,95€ Versandkosten bestellt.Als Bezahlmethode wurde PayPal ausgewählt. Was passiert? Das Paket kommt an, mit einer Rechnung dass Ich via Banküberweisung Zahlen muss. Die Versandkosten wurden auf 4,90€ erhöht.
Wenn Ich das Paket wieder zurückschicken wollte, musste Ich ein mehrseitigen "Retourenschein" ausfüllen. Ebenfalls sollte Ich die VSK für die Retoure übernehmen, was bei einem Unternehmen dieser Größe ein Witz ist.
Bleibt von dieser Seite fern! Ich werde dafür sorgen, dass niemand, den Ich kenne, von dieser betrügerischen Seite einen Einkauf tätigt! Eine Frechheit! Nie wieder!
On English:
Stay away from this website. I ordered a Clock for 4,90€ plus 1,95€ shipping. I clicked to pay via PayPal. And what did I get? I got a receipt stating that I have to pay via bank wire and the shipping costs got increased to 4,90€.
When I wanted to return the item you had to fill in an insanely large "retourenote". The buyer has to pay the costs for the retoure as well, what is inacceptable from a company of this size. Stay away from those scammers! I will ensure that no one buys from this scammy page from those people I know.
Edit: My money has been returned, therefore I increased my rating from 1 to 3 starts.read more