Review (April 2024)
Dyson vacuum cleaners, hair dryers, hair straighteners, hair stylers, air purifiers, humidifiers, hand dryers and lighting. shop at dyson.com for free shipping and warranty.
3B
Estimated Revenue
6.83M
Website Visitors
1.6/5
Trustpilot Score
What do we know about Dyson?
What is Dyson's Revenue?
Dyson's estimated revenue for 2023 is $3B.
What does Dyson do?
At Dyson we are focused on solving the problems that others have ignored; solving them first using our technology and ingenuity. In order to achieve this we need to pioneer technologies that are different and authentic. This is the core of what we do and who we are. We must strive to create the future, every single day by developing new things, different things, things that go against the grain with a diverse and global team of ingenious minds. Dyson employs 14,000 people and is present in more than 80 countries. And while we are growing fast we want Dyson to remain a start-up in spirit with the freedom of experimentation and learning, constantly reinventing our products as well as reinventing how we work, how we sell and how we support our owners. At the same time we are working through the James Dyson Foundation, James Dyson Award and Dyson Institute to inspire future engineers and pioneering a new approach to engineering education. Underlining everything we do in this diverse environment is the need to always show respect, supporting each other as one team to overcome whatever challenges we encounter. We drive empowerment, development and equality in an inclusive environment for our people around the world. The future doesn't just happen, we look to make it happen, to achieve leaps through pioneering new ideas.
What are the monthly traffic metrics for Dyson?
6/mo Traffic Growth
15.80%
All Time Traffic Growth
Create Free Account
Monthly Hits
7M
Time on Site
2.5Mins
Pages per Visit
3.0
Bounce Rate
54%
How fast is Dyson growing?
Dyson has grown by -45.4% in the last 6 months according to SimilarWeb.
How do people interact with Dyson?
Last month, Dyson received 7M visitors who spent an average of 2.5 minutes on the website and visited 3.0 different pages per session. Overall, 54% of people bounce on the first visit.
How do people find Dyson?
1.9M people (27%) visit Dyson directly. 4M (58%) people search for them in Google. Whereas, 188.8k (3%) discover Dyson through Facebook, Reddit, and YouTube. 120.7k (2%) visitors come from Dyson's email newsletters. Finally, 439.8k (6.4%) people come from affiliates and or paid referrals.
Who uses Dyson?
Dyson's top market is the United States and they receive 5.4M (79.1%) people.Then the 2nd is United Kingdom with 171.8k (2.5%).The 3rd is is Canada with 153.5k (2.2%).
Traffic Growth (last 6 months)
What are Dyson's ads on Google?
Google Ads
Official Dyson Website | Explore New Dyson Technology | dyson.com
https://www.dyson.com/vacuum-cleaners.html
See the Newest Dyson Cord-Free, Upright & Canister Vacuum Technology at Dyson. Price Match Guarantee. Free Shipping. Money Back Guarantee. Monthly Payment Options. Types: Upright Vacuums, Canister Vacuums, Cordless Vacuums, Handheld Vacuums, Air Purifiers
Save $150 On Select Vacuums - Dyson Vacuum Sales Event
https://www.dyson.com/deals/cordless-vacuum-deals
Get Up To $150 Off Select Dyson Vacuums While Supplies Last. Shop Now On Dyson.com* 24/7 Customer Service. Exclusive Offers. Money Back Guarantee. Free 2-Day Shipping. Price Match Guarantee. Free Tools with Purchase. Low Payment Options.
Dyson.com | Dyson Clearance Event | Limited Time Only
https://www.dyson.com/deals.html
Save up to $200 or More on Select Dyson Technology. Learn More & Shop Now.* Price Match Guarantee · Powerful Suction · 30-Day Money Back Policy · Floor to Ceiling Cleaning Types: Upright Vacuums, Canister Vacuums, Cordless Vacuums, Handheld Vacuums, Air P
Dyson Supersonic Hair Dryer - Own the Latest in Hair Tech - dyson.com
http://www.dyson.com/haircare/supersonic.aspx
Find Out What Makes Dyson's Hair Dryer Different. Learn More Today. See Styling Tips & Tricks · Watch it in Action · Monthly Payment Options · Styling Made Simple
Dyson Sales Event | Explore Offers Today | dyson.com
https://www.dyson.com/air-treatment/purifiers.html
Save Up to $100 on Dyson Fans & Purifiers through 3/31. Shop Today.* Air Multiplier Technology. AAFA Certified. Free Shipping. Monthly Payment Options. Sealed HEPA Filtration. Price Match Guarantee. Air Purificiation. Whole-Room Purification. Purifies All
What do Dyson's customers say about them?
5 Star
0.0%
4 Star
0.0%
3 Star
0.0%
2 Star
0.0%
1 Star
100.0%
Read reviews that mention
Natalie Edwards
PROBLEMS with cordless animal V7 Dyson. They don't bother replying!!
Reviewed on 2021-03-14T10:38:29
We bought a cordless animal V7 Dyson hoover in November 2020 and we can only charge it if we prob something under the lead,so it stays in the AC connector.
I have contacted Dyson twice in the last 4 weeks highlighting this and they have not bothered replying! For such a large company it is absolutely shocking that we are having problems with the hoover after 3 months AND the fact the company don't even have the decency to reply to sort this out. SHOCKING!!
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Brad
Hi Kamila
Reviewed on 2021-03-13T10:20:05
Hi Kamila
Just wanted to email back to highlight the point that I waited 5 hrs for you to call me back in 1 hour?I told you thast the battery and handset were not working and I went theough all the tests as you asked me to do. My whole Saturday was wasted sitting at home doing experiments with a vacuum cleaner waiting for you to call. I called after 3 hrs to speak with another lady who drilled me of the problem AGAIN, and I explained that I have already been through this with you. When you did call my phone rang once and then you hung up. I called back immediately to speak with a very rude gentleman grilling me about the vacuum cleaner to then tell me I must bring it in to be checked at a cost of $65 plus parts plus shipping. I explained to him that I have spoken with you and I am waiting for you to call me back as promised. He said he would let you know and you would call back in 20 minutes, but to no surprise, you did not call.
You did not have the courtesy to follow through and I wasted 5 hrs of my valuable weekend family time where I missed a birthday party, a dance ensemble and a family catch up meal all because you could not find the decency to call me back.
Wow, so this is how Dyson Australia train there staff and treat their valued customers……
Just to let you know now , this matter will climb very high up the ladder and I am so disappointed that an Australian company could be so poor in customer relations.
Thank god for social media……
Brad
STAY away from this over priced useless company
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Farzad
Please do not order from Dyson
Reviewed on 2021-03-13T09:02:57
Please do not order from Dyson. This company is highly overrated. All the way from the order, product itself,delivery and collection they have been extremely poor.
You have been warned!
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Emma Naylor
Beyond livid!
Reviewed on 2021-03-12T20:06:52
Beyond livid!! so I bought a cordless hoover during Black Friday as a Xmas gift. We recently took itout of the box the reason we only recently took it out was because we was still using our ball until we had given it to my mother in law anyway we took it out and it didn’t work I contacted dyson they called it pulsating and said that a new filter would fix the issue which I was surprised at as surly it was already a new filter anyway I agree to let them send me a new one they insist it will fix it, the filter arrives and it doesn’t fix it I contact them again and then they say we will send you out all the parts expecting me to put it all together (by this time I’d had to get another hoover as I’d been left without) I told them no I wanted my money back and they could have the hoover a few emails went back and forth something about 30 days then they changed it to 35 days in the end they agreed that someone would collect the hoover and my refund had BEEN ISSUED and would reflect in my account in the next 5-7 days so I wait 5-7 days come and go so I contact them again asking where is it they then say unfortunately they couldn’t do it because of 35 days mii ok way back guarantee, safe to say I am fuming as we had already discussed this in previous emails and they had actually said that they had already issued it I’ve got all the emails to prove what they said to me I’m so fuming I’m going to take the emails and get some legal advice on this because surly they can’t do that and if there was such a thing as minus starts I’d give them -10 shocking company and even more shocking customer services.
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Hao
The worst customer service I have ever…
Reviewed on 2021-03-12T17:15:04
The worst customer service I have ever seen. My purifier has a high-pitch noise. After 2 weeks of back and forth of troubleshooting and sending them two recordings,they finally agreed to ship me a replacement unit, but they ran out of return boxes. So I followed up with them regarding the cost of return boxes or the timeline of the restock of these boxes. No reply. As I followed up again, they started a new ticket, tried to "help" me troubleshoot again from the start, and asked me for my information all over again (my email address is associated with my account). The customer service is so ridiculous and very incompetent.
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BHealy
Quality of product poor & awful customer service
Reviewed on 2021-03-12T10:28:59
I was a loyal Dyson customer - stay away do not buy. AWFUL CUSTOMER SERVICE & VERY POOR QUALITY PRODUCT.1. Dyson v11 cordless vacuum died after a year stopped charging
2. They will not replace product they insist on trying a battery replacement which would be fine if the would send it to me 3. I am 3 weeks without vacuum and no battery delivered
4. Courier service that emailed me on dispatch providing tracking numbers have no status of the parcel
5. Customer service at Dyson is a series of menus that are not working when I hit my phone keypad for the menu option I want using 3 different phones it doesn’t register so now I can’t phone them
6. I received a feedback survey email from Dyson and when I clicked the link to complete the survey it says the survey is no longer available.
I have children & pets and cannot do without a vacuum this is completely unacceptable.
I spent €600+ on this product I would not expect it to stop working after a year. I would expect a customer care team that would appreciate your custom and offer a replacement. I will never buy Dyson again
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JJ Jones
Avoid at all costs
Reviewed on 2021-03-11T17:10:57
Having bought a couple of vacuum cleaners from Dyson several years ago, I had initially been a fan of their products.This changed recently when I bought a cool + hot purifier. The connectivity and the cloud services for these products is at best patchy. 2 machines had to go back because of the fault which seemed to be caused by an update to the firmware. When this happened a third time, I was told it was my home Wi-Fi. I had to prove them wrong by buying a second machine and not updating the firmware and it worked perfectly whilst the original machine did not. No apology or acknowledgement that they had got things wrong.
Over time, Dyson seem to have moved their helpline and customer services largely overseas. Getting through to someone takes forever and when you eventually do, the call takers have little to no scope to help, are largely script bound and manager call backs just don’t happen. After nearly 3 months of failing to replace a product and repeatedly failing to keep to arranged deliveries, they did at least agree to refund and return the item. It does seem that Dyson are no longer interested in providing anything approaching a suitable level of customer service. That would seem to be incompatible when you make and sell premium priced products that frequently seem to need support. I won’t be buying anything Dyson again as it is just not worth the hassle and aggravation should you need support.
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Yvonne
Delivery timeline not what they state on website!!!
Reviewed on 2021-03-11T13:48:51
I ordered a cordless vacuum from Dyson yesterday, it states on the site if you order before 6pm it is next day delivery to Ireland,well I can tell you it is NOT!!! I contacted them and they say because of Covid it may take longer, which is fine but then they let you choose the day you want to have it delivered starting with the next calendar date, I got onto customer service who clearly blamed the courier even though she could not tell me whether it had even been picked up by the courier at that stage. It's not the end of the world Dyson, but please don't offer something you clearly have no intention of fulfilling!!!! This is my first purchase of a Dyson product and this is a less then adequate start. Customer service is so important!!!!
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