Review (August 2025)
Paylane provides the best online payments solutions for saas & ecommerce businesses. apply and get more customers.
10M
Estimated Revenue
80.8k
Website Visitors
2.5/5
Trustpilot Score
What do we know about PayLane?
What is PayLane's Revenue?
PayLane's estimated revenue for 2024 is $10M.
What does PayLane do?
PayLane is an online payments processor which provides payment solutions suitable for every e-business. Maintaining close relations with carefully selected acquiring banks allows us to provide the best possible conditions. Ensuring easy and safe online payment solutions for customers all across Europe, we earn their trust and loyalty. But what is most important – we are happy to see their contentment. PayLane is an officially registered Visa and MasterCard partner. We're also Level 1 PCI DSS compliant with annual on-site audits performed by an independent certified security auditor.
What are the monthly traffic metrics for Paylane?
6/mo Traffic Growth
37.70%
All Time Traffic Growth
Create Free Account
Monthly Hits
81k
Time on Site
1.9Mins
Pages per Visit
2.0
Bounce Rate
37%
How fast is Paylane growing?
Paylane has grown by -28.8% in the last 6 months according to SimilarWeb.
How do people interact with Paylane?
Last month, Paylane received 81k visitors who spent an average of 1.9 minutes on the website and visited 2.0 different pages per session. Overall, 37% of people bounce on the first visit.
How do people find Paylane?
24.4k people (30%) visit Paylane directly. 15.8k (20%) people search for them in Google. Whereas, 698 (1%) discover Paylane through Facebook, Reddit, and YouTube. 2.6k (3%) visitors come from Paylane's email newsletters. Finally, 32.2 (0.0%) people come from affiliates and or paid referrals.
Who uses Paylane?
Paylane's top market is the Poland and they receive 61.1k (75.6%) people.Then the 2nd is United States with 3.7k (4.6%).The 3rd is is Germany with 2.7k (3.3%).
Traffic Growth (last 6 months)
What do Paylane's customers say about them?
Review Score
2.5/5
Total Reviews
5
Info
PayLane5 Star
0.0%
4 Star
0.0%
3 Star
0.0%
2 Star
0.0%
1 Star
100.0%
Read reviews that mention
Silviu Caragea
Keep your bussiness safe and stay away from paylane
Reviewed on 2020-10-09T10:16:09
We used paylane for almost 4 years and processed with them a very big amount of money during this period with a very low refund or chargeback rate.Pros:
- Very nice API
- Very nice website
- Clear and transparent fees
Cons:
- Very bad support. Most of the time you ask something they answer something else or a copy paste.
- They closed the accounts over the night because of wirecard (even if we asked them with 3 weeks before when scandal appears if there are any risk for our account and they told us that nothing to worry they have internal procedures for this). They closed the accounts on a Friday with 1 hour before closing their office without any alert. Our luck was that we didn't believed them when they told us that situation is under control and we started the process with another provider.
- We called/emailed them lot of times to ask when they will resume their service.. They told us will take days, then weeks then they told us because of Brexit they no longer can work with us..
- At some point they told us they no longer can work with Revolut :) We had to spend few thousands of euros to open accounts with a bank approved by them . Surprise we never used that accounts :)) They still sent us the money in Revolut.
- Their antifraud system sucks. We lost tens of thousands of euros because of it. There is no way to turn it off for trusted customers.. If a customer it's in holiday in Maldive and tries to pay with his US card it's a fraud :) Just to give you an example.
- At some point they told us that in 2 days they no longer accepts payments from certain cards with 3ds enabled.. And to accept payment for this kind of cards we need to integrate their 3ds mechanism.. I'm sure they were aware about the regulation change with lot of time before but they told customers with 2-3 days before...
Not a company I would ever recommend. There are lot of better alternatives around. The provider we used it now which is using ING as acquirer bank accepted our application in less than 48 hours.. and ING is not wirecard or all other small companies used by paylane to process their payments.
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Web Experts
Paylane.com is the scam run by Karol…
Reviewed on 2019-12-19T14:12:23
Paylane.com is the scam run by Karol Zielinski. Avoid this company as much as you can because they are going to rip you and your clients money and then terminate your account.When you ask them reason they will not mention anything. There is no way you can reach anyone in the company. You can try calling them or email them but you will not hear from them. Just google paylane reviews and you will see the results.
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Mark Basilone
Very rude and ignorant staff
Reviewed on 2019-08-05T09:06:14
Very rude and ignorant staff. They sent me a signed contract, but never enabled full functionality of the account regardless of how many times I asked.Simply could not care less whether my company is their customer or not.
Behaved like dictators in all their communication.
I developed a complete mistrust in them through my experience.
I would say you are better off taking the fast lane far away from ever even trying them.
The difference between Paylane and the company I use now is like night and day. Thought I would save some people the gruelling effort and being subjected to insulting attitude by adding a review.
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Roy B
Really unprofessional
Reviewed on 2019-07-15T19:38:37
Really unprofessional, just made me spend time sending private documents. After 2 weeks they will tell you they dont want you as a customer.Find yourself a real, mature processor to integrate with.
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aishwarya
Fraud Services
Reviewed on 2016-11-10T08:06:05
Your website paylane payment gateway is down since 3 days. Unable to process. Filed so many complaints but no response from your end.What's the point of opening a website from which you can't process anything? Telephone numbers aren't shared either. Pathetic style of operations. Grow up the world outside has changed
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