Review (August 2025)
The liebherr group is one of the largest construction machine manufacturers in the world. it is also among the leading providers of technology in many
13.16B
Estimated Revenue
1.54M
Website Visitors
2.1/5
Trustpilot Score
What do we know about Liebherr Group?
Estimated Revenue (2020)
$13.16B
Total Employees
7200
Founded
1949
Industry
Mechanical Or Industrial Engineering
Location
Bulle, Switzerland
About
Liebherr Group: The Liebherr Group is one of the largest construction machine manufacturers in the world. It is also among the leading providers of technology in many
What is Liebherr Group's Revenue?
Liebherr Group's estimated revenue for 2024 is $13.16B.
What does Liebherr Group do?
Established in 1949 Liebherr Group today is a leading manufacturer of construction and mining equipment, but also supplies innovative user-oriented products and services in many other fields. The family-owned enterprise employs 46,000 people in over 135 companies worldwide. Liebherr's product range covers earthmoving machinery and material handlers, mining equipment, mobile cranes, construction cranes, mixing technology, domestic appliances, maritime cranes, aerospace and transportation systems, machine tools and automation systems as well as high-performance components for mechanical, hydraulic and electrical drive and control technology. Liebherr operates hotels in Ireland, Austria and Germany. The Group's holding company is Liebherr-International AG in Bulle, Switzerland, which is entirely owned by members of the Liebherr family. Career possibilities can be found online: https://www.liebherr.com/en/deu/career/job-vacancies/job-vacancies.html Imprint: http://www.liebherr.com/en-GB/44310.wfw Data Protection Declaration Active Sourcing: https://www.liebherr.com/privacydocs/COB/LHO_DPD_Active Sourcing.pdf
What are the monthly traffic metrics for Liebherr?
6/mo Traffic Growth
-16.70%
All Time Traffic Growth
Create Free Account
Monthly Hits
2M
Time on Site
2.9Mins
Pages per Visit
3.0
Bounce Rate
57%
How fast is Liebherr growing?
Liebherr has grown by 8.7% in the last 6 months according to SimilarWeb.
How do people interact with Liebherr?
Last month, Liebherr received 2M visitors who spent an average of 2.9 minutes on the website and visited 3.0 different pages per session. Overall, 57% of people bounce on the first visit.
How do people find Liebherr?
404.4k people (26%) visit Liebherr directly. 1M (65%) people search for them in Google. Whereas, 48.2k (3%) discover Liebherr through Facebook, Reddit, and YouTube. 19.1k (1%) visitors come from Liebherr's email newsletters. Finally, 11.2k (0.7%) people come from affiliates and or paid referrals.
Who uses Liebherr?
Liebherr's top market is the Germany and they receive 453.5k (29.4%) people.Then the 2nd is Russian Federation with 129k (8.4%).The 3rd is is France with 97.4k (6.3%).
Traffic Growth (last 6 months)
What do Liebherr's customers say about them?
Review Score
2.1/5
Total Reviews
150
Info
Liebherr Group5 Star
15.0%
4 Star
0.0%
3 Star
0.0%
2 Star
5.0%
1 Star
80.0%
Read reviews that mention
Peter Davis
Liebherr Customer Service experience
Reviewed on 2021-04-11T16:50:51
I recently bought a Liebherr fridge/freezer from Appliances Direct. When I opened the packaging thefridge door was damaged so I rang them for a replacement door - they said I could have a replacement fridge (so being left fridge less for a while) or an £80 compensation payment. I rang Liebherr Customer Services to find price and availability of a door the girl I spoke to said this when I explained the situation -“we don’t work like that at Liebherr - I will send you a new door and deal with Appliances Direct” - the door arrived the following day. I know this is controversial in light of all the negative comments posted here and I was as surprised as you are now. I have never had a customer service experience like this before.
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issac brott
Avoid at all cost this product.
Reviewed on 2021-04-03T10:23:55
Avoid at all cost this product.
They are inferior to the American and Korean brands and cost up to four times as much.
There service [if you call it that]is lousy and gouging.
They charge double what my cardiologist charges for a 'call out' fee for a diagnosis then what for the inevitable spare parts triple what GE and Samsung charge.
Maybe 20-30 years ago they were ok but its inferior to a GE,westighouse and Samsung and Fiher & Paykel and far far far more economical.
Its a 'con'!
They have a 'warranty' that has get out clauses.
Dont trust them.
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Letitia Noel
Without a fridge for over 2 months
Reviewed on 2021-03-29T21:59:21
I've been without a refrigerator for over 2 months now. My Liebherr 2 door model stopped working after 9 months,the compressor. I'm still waiting for parts while using space in a couple of neighbor's refrigerators. I really wanted to like this fridge, but I'm worried that even if it can eventually be repaired it will break again. I understand that many standards are lowered during this very difficult time for the world, but at this juncture I don't know what to expect or when.
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Erin Stackhouse
Liebherr HORRIBLE customer service
Reviewed on 2021-03-25T21:14:25
Our Liebherr freezer and fridge columns were the worst purchase we made when renovating our kitchen.First the water dispenser shorted out, then the ice maker stopped working, then it stopped working again and they replaced the entire mechanism. It stops working about every two weeks, So basically we never have ice. Now something is leaking inside the freezer and creating a river of ice on ever shelf, adhering our frozen boxes and bags to the shelves. I called two weeks ago, and was told a part would be ordered and my technician contacted. I spoke with our technician and he was not contacted. Upon calling Liebherr customer support again for more information I was told the person who ordered the part, Manny, would call me back as soon as he could. He never called back. It’s been a week and a half now and I have been told he will call me back when he can but other people need to be helped... never mind I needed help two weeks ago and have no idea what’s going on with the part to this freezer that is broken, ruining my food, and making it impossible to keep frozen food. I asked to speak to a different technician who could give me more information and I would wait on hold until someone could speak with me. He refused and rudely told me Manny would call when he could. Well after a week and a half, I wonder what exactly is taking up 100% of Manny’s time, making it impossible to call a customer who needs service.
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Dr_T
Like a company from East Germany
Reviewed on 2021-03-24T14:39:53
I wanted to buy a chest freezer in November - to make sure I had enough freezer space to deal with the pandemic.I wanted one which could keep food safe for a long time in the event of a power failure. Miele freezers were clearly the best on this specification. But when I tried to order a Miele chest freezer, I was told Miele no longer made chest freezers, however, I could still get an identical product from Liebherr. So I ordered and prepaid a 240 litre chest freezer from a Liebherr distributor. I was quoted a 6 week lead time - not great, but just about bearable. Since I was looking for a good product to last me a long time, I was willing to wait. After much prompting and delays, 4 months (!) later a freezer finally turned up. But it was the 200 litre - cheaper - model - not the 240 litre one I had paid for. I pointed this out to the Liebherr distributor only to be told they are happy to take the freezer back and issue me a refund, putting me back to square one, except 4 months down the line. The 240 litre model, by now, is discontinued and can no longer be obtained - at all. How is this possible - since these have clearly only just been built - why, other than manufacturing delays, was there a 4 month lead time in the first place? Liebherr may have another product available - some time, they are not sure when, what the specs will be, or what the lead time will be.
My first instinct was to go and check if Liebherr was an East German company still stuck in the past, because this is exactly how things used to work in the communist days - you pay your money upfront, you then wait forever and hope something arrives. If anything at all does arrive, you then count your lucky stars that you got anything at all, even though it's nothing like what you ordered and paid for. To my surprise, the company is actually headquartered in Bavaria, which, as far as I'm aware, was a part of West Germany back in the day.
This company should not be in the consumer space. As far as I can tell, the majority of their business is heavy industry - things like cranes - where a 4 month lead time is not just acceptable, but usual. But consumer freezers are consumer products which should be available off the shelf. And even if you have a 4 month lead time, you must deliver the correct product or have processes in place where you are in a position to replace a wrong product delivered in error with the correct model without delay.
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Rajiv Chaudhry
I bought this Liebherr Refrigerator on…
Reviewed on 2021-02-08T04:52:16
I bought this Liebherr Refrigerator on 12 Nov 2020 invoice no ** thinking it’s a German product though new in the market,would be excellent. To my dismay and disappointment the Refrigerator stopped giving required cooling from the beginning of Feb 2021. It implies that within two and half months the money I spent seems has gone into the drain. I was given complaint number BD 020-40015 by the Help centre of Liebherr for the continuation of the problem registered on 3 Feb 2021. As per the technician he put it under observation and left. Today is the third day and no one cared to get back. I bought this product to not to add to my woes and misery. Please have the money refunded immediately. I don’t want to keep your product. Thanks.
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Divya Kunjir
i am very very unhappy with the service…
Reviewed on 2021-02-02T18:46:46
i am very very unhappy with the service that is provided by Liebherr due to the following reasons
i purchased the Liebherr fridge 11 months back,since last 8 months i have raised multiple queries and phone calls to customer care regarding water leakage from my duct and cooling problems of the fridge, i have always had a person visit my home for atleast 14 times in last 8 months but still the issue is not resolved.
every time a person visits he takes boil water and cleans the part of the heater where ice is covered and takes photos and reading of temperature and tells us that we will report you back but till date there is no solution (this has been done atleast 8 times), they have already changed the heater of the fridge but still water leakage issue persists from the duct which causes water to drop everywhere in the fridge and our food and vegetables get spoiled please watch the video.
from last 2 weeks the vegetable box in the fridge has been covered with ice this is rare too watch, strange but true and has been notified to the technician who visits our place
service centre issues - they always transfer to senior authorities but they are also depending on the R& D team for results despite of providing them photos and videos of leakage and water gathering in our bowl from last 8 months still there is no solution
Sad part is ASM, BSM, service technician all are aware of the issue but still there is not a single assurity of fridge replacement, this makes me feel for bad on my decision to purchase Liebherr Fridge.
i would request you to please replace the fridge within 5 days or else i will have to use the social media to answer my concerns on the product . I'm from Pune, MH, India
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John McShera
Liebherr fridge freezer
Reviewed on 2021-01-26T19:10:26
Recently my 12 year old Liebherr fridge freezer developed a fault and wouldn't restart.After some investigation I discovered by tapping the thermostat, it started working again. I got onto Liebherr Ireland to a lady called Orla who was extremely helpful and had a technician called Dave ring me to confirm that it was likely the thermostat. The new part was sent out immediately and after fitting it, the freezer works perfectly again so instead of having to spend €600/700 on a new freezer, the part just cost €50. The Liebherr is a quality German manufactured product and is of a much higher quality than other makes I have seen so all in all a very positive experience with Liebherr.
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