Review (August 2025)
Welcome to lexus; official site. explore the line of lexus luxury sedans, suvs, hybrids, performance cars and accessories, or find a lexus dealer near you.
20B
Estimated Revenue
2.97M
Website Visitors
2.7/5
Trustpilot Score
What do we know about Lexus?
Estimated Revenue (2020)
$20B
Total Employees
3200
Founded
1989
Industry
Automotive
Location
Macon, United States
About
Lexus: Welcome to Lexus; official site. Explore the line of Lexus luxury sedans, SUVs, hybrids, performance cars and accessories, or find a Lexus dealer near you.
What is Lexus's Revenue?
Lexus's estimated revenue for 2024 is $20B.
What does Lexus do?
Established in the early 1980s and launched in 1989, the Lexus marque soon became associated with quality, luxury and superior customer satisfaction. The brand reputation grew quickly until, barely a dozen years after its founding, Lexus became America's best-selling line of luxury motor vehicles. Lexus belongs to the global Toyota family, whose members together constitute the world's third-leading automaker. We and our affiliated companies employ more than 31,000 in the United States, and our Lexus and Toyota dealers and suppliers employ an additional 160,000 persons. Toyota's investments in the United States amount to $12 billion.
What are the monthly traffic metrics for Lexus?
6/mo Traffic Growth
-4.50%
All Time Traffic Growth
Create Free Account
Monthly Hits
3M
Time on Site
2.8Mins
Pages per Visit
4.0
Bounce Rate
50%
How fast is Lexus growing?
Lexus has grown by 24.5% in the last 6 months according to SimilarWeb.
How do people interact with Lexus?
Last month, Lexus received 3M visitors who spent an average of 2.8 minutes on the website and visited 4.0 different pages per session. Overall, 50% of people bounce on the first visit.
How do people find Lexus?
860.5k people (29%) visit Lexus directly. 1.8M (61%) people search for them in Google. Whereas, 56k (2%) discover Lexus through Facebook, Reddit, and YouTube. 15.1k (1%) visitors come from Lexus's email newsletters. Finally, 160.2k (5.4%) people come from affiliates and or paid referrals.
Who uses Lexus?
Lexus's top market is the United States and they receive 2.6M (88.5%) people.Then the 2nd is Canada with 40.4k (1.4%).The 3rd is is China with 25.8k (0.9%).
Traffic Growth (last 6 months)
What are Lexus's ads on Google?
Google Ads
Lexus.com - Official Site | Browse Lexus SUVs
https://www.lexus.com/models/categories/suvs
Featuring LX, GX, RX and NX models. Explore and customize your Lexus today. Experience Amazing. Brave design. Exhilarating performance. Imaginative technology. Models: NX, RX, GX, LX.
Lexus.com - Official Site - Browse Lexus SUVs
http://www.lexus.com/models/categories/suvs
Featuring LX, GX, RX and NX models. Explore and customize your Lexus today. Enjoy Lexus Ownership · Experience Amazing · Locate Your Lexus Dealer 646-662 11th Avenue, New York City, NY - (212) 977-4400
Lexus.com - Official Site - Experience Amazing
http://www.lexus.com/
Learn more about our full lineup of luxury sedans, SUVs, coupes, and hybrids. Exhilarating Performance · Brave Design · Imaginative Technology Models: IS, ES, NX, RX, LC 4040 Northern Blvd. - (718) 392-7500 - Open today · 7:00 AM – 8:00 PM Tuesday 7:00
Certified Pre-Owned Lexus - Hand-Selected - Lexus.com
http://www.lexus.com/lcertified?cid=BN_LDA_CPO_133076936
Meticulously Inspected. L/Certified by Lexus. Types: Sedans, Coupes, SUVs, Hybrids, F Performance…
Lexus.com - Official Site - Browse Lexus SUVs
http://www.lexus.com/models/categories/suvs
Featuring LX, GX, RX and NX models. Explore and customize your Lexus today. 4040 Northern Blvd., Long Island City, NY - Open today · 11:00 AM – 4:00 PM Sunday 11:00 AM – 4:00 PM Monday 7:00 AM – 8:00 PM Tuesday 7:00 AM – 8:00 PM Wednesday 7:00 AM – 8:00
What do Lexus's customers say about them?
Review Score
2.7/5
Total Reviews
10
Info
Lexus5 Star
28.6%
4 Star
14.3%
3 Star
0.0%
2 Star
14.3%
1 Star
42.9%
Read reviews that mention
Dion Jeannie Mason
No Luxury Service
Reviewed on 2021-05-16T10:46:54
I bought a certified used Lexus ES 350 from Lexus of Rockville in MD. On my 2nd day owning my beautiful car,the fender separated from the bumper. I returned it. Multiple questions about me possibly hitting it on something. Finally they agreed to me returning the damaged car and buying a similar one. I had 3 service appts in the warranty. When I pointed out the car shakes when I brake I was told they would not fix it under warranty because it was not life threatening. Once the warranty was up I took it elsewhere for servicing and it is recommended that I replace the front brakes and resurface the rotor for $500. I received 2 new tires but the remaining 2 were just under 50% worn. Very disappointed and angry. I feel the certified cost was an expensive smoke in mirrors. All the warranty allowed was oil changes, topped off fluids. Not worth it at all at this dealership.
read more
colin powell
Struggling with Post Sales Support
Reviewed on 2021-05-08T11:37:39
I bought a Lexus two weeks ago, very pleased with it and had excellent pre sales support.
I have had an issue i setting up the sat nav,read the instructions, followed a utube tutorial, spoke to Lexus virtual representation who could not help, so she passed me onto a real support person working from home who did not know the system!
I rang up the service department and the person said he was not technical and gave me sales, so I left a message with my telephone and email.
That was 5 days ago?
I emailed Lexus HQ with the issue.
Any suggestions, anyone, any where?
I don't want to revert to my stick on the windscreen sat nav which worked fine!
read more
Gilles Jacquet
Surprising excellence!
Reviewed on 2020-12-02T09:43:22
Surprising excellence!! Approx 8 years ago i got my first Lexus car as a present for graduation...Until today i had to fix very little things only and i enjoy this car today same as in the beginning ;D
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Josua Lexer
Just awsome company
Reviewed on 2020-04-13T14:18:59
Just awsome company
Antonio Balestra
Love the model of the car and inside…
Reviewed on 2020-03-19T10:40:45
Love the model of the car and inside design. They are comfortable riding and driving with almost no road noise.The instrument panel and in dash navigation system and music system is very good
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Madison J
Lexus Service has gone way down in recent years
Reviewed on 2019-04-30T22:01:47
Going to make this short and sweet. Have leased car for many many years from Lexus and recently was told there was a recall.I called to inquire and after about an hour of them not even finding my car in their system and not being able to tell me how to easily find the Vin number on my car, I figured it out on my own and called another Lexus dealership. Also inquired as to if they can fix my GPS which has been giving dangerously wrong information from day one. Like telling me to go to my local warehouse in a way that would put me in a head on crash if I followed the directions!! Telling me to make a left instead of right two blocks from my house which I know if I make a left I would never get home! Was told there was an update and that they would charge me many many hundreds of dollars. I explained it is not an update if you got a part that was a lemon and not working and not functioning correctly from day one. The lady answering the phone even told me her system does the same bad things, and seemed to think that was acceptable. It is NOT! Why doesn’t Lexus Fix my GPS at no cost, especially since my car is under this and I’m only about a year or less into the lease I believe.
EDIT: It’s been several weeks and I never received a single call back as promised
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Rob
I am so disappointed...
Reviewed on 2019-04-01T02:01:29
I am so disappointed with the way this place does business. I was called by Ellie Carbajal,a product specialist that told me she was the internet manager and that she would go over special offers by Lexus with me. She asked me to come visit the dealership. I was interested in hearing her out and I said to her that I would be there in 45 minutes. My wife and I made sure on keeping that time, which we did. She let me know to ask for her when I got to the dealer. I arrived with my family(son as well) at the said time, but she was busy with another customer which I understand. We waited for her and while we were waiting another gentleman (Mr. Jones) came and started to help us. He presented us with possible estimates based on our situation. After discussing options with him we asked that real numbers be presented to us so that we could make a more informed decision. I filled out a Credit Application and he submitted the application to the appropriate person. At this point Mrs Carbajal took over and brought to us another estimate(see picture) and presented it to us as an actual estimate with real numbers. Yet, this estimate paper is no different than the one presented by Mr. Jones. I asked Mrs Carbajal if this were the actual numbers several times and every time she said yes. The picture below clearly states that this paper is a "Representation to provide an example..." And explains further as it also says "ESTIMATED APR" with an asterisk(*) that further explains. (See picture) She brought over several estimates.
At this point I asked Mrs Carbajal to provide me with the Credit Check Report, she didn't have it with her and went to get it. She brought over a copy of the report and again I asked if this were real numbers based on my credit score to which she said yes. I didn't agree with the numbers and then she said she would see what she could do. She then brought over the Credit Application because it was missing information. Now I asked myself, how then were they able to run my credit if the paperwork was incomplete and how was I being presented different numbers that increased in pricing without being based on my credit score. At this point we decided to leave.
Clearly this Keyes Lexus business tactics are unethical and presenting paperwork based on fake numbers is unacceptable. I would be very careful in doing business with them.
read more
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