Review (April 2024)

Hubspot offers a full platform of marketing, sales, customer service, and crm software — plus the methodology, resources, and support — to help businesses grow better. get started with free tools, and upgrade as you grow.

1.48B

Estimated Revenue

36.96M

Website Visitors

2.9/5

Trustpilot Score

What do we know about HubSpot?

Estimated Revenue (2020)

$1.48B

Total Employees

5300

Founded

2006

Industry

Internet

Location

Cambridge, United States

About

HubSpot: Agency Post is a HubSpot blog covering the latest tips, trends, and best practices for agency professionals.

Social Links

Alexa Ranking: 645

What is HubSpot's Revenue?

HubSpot's estimated revenue for 2023 is $1.48B.

What does HubSpot do?

HubSpot is a leading CRM platform that provides software and support to help businesses grow better. Our platform includes marketing, sales, service, and website management products that start free and scale to meet our customers' needs at any stage of growth. Today, thousands of customers around the world use our powerful and easy-to-use tools and integrations to attract, engage, and delight customers. HubSpot was named Glassdoor's #4 Best Place to Work in 2021, and our award-winning culture has been recognized by Great Place to Work, Comparably, Fortune, Entrepreneur, Inc., and more. We build connections, careers, and employee growth by creating a workplace that values flexibility, autonomy, and transparency. You can learn more about our commitment to creating an inclusive and diverse workplace in the HubSpot Culture Code. We are headquartered in Cambridge, MA with offices in Dublin, Ireland; Singapore; Sydney, Australia; Tokyo, Japan; Berlin, Germany; Paris, France; Bogotá, Colombia; Ghent, Belgium; San Francisco, CA; Portsmouth, NH; and hundreds of our employees work fully remotely around the world. To learn more about HubSpot, visit www.hubspot.com and to join our team, visit www.hubspot.com/careers

What are the monthly traffic metrics for Hubspot?

6/mo Traffic Growth

12.90%

All Time Traffic Growth

Create Free Account

Monthly Hits

37M

Time on Site

12.5Mins

Bounce Rate

39%

How fast is Hubspot growing?

Hubspot has grown by -12.4% in the last 6 months according to SimilarWeb.

How do people interact with Hubspot?

Last month, Hubspot received 37M visitors who spent an average of 12.5 minutes on the website and visited 13.0 different pages per session. Overall, 39% of people bounce on the first visit.

How do people find Hubspot?

17.5M people (47%) visit Hubspot directly. 13M (35%) people search for them in Google. Whereas, 792.9k (2%) discover Hubspot through Facebook, Reddit, and YouTube. 4.2M (11%) visitors come from Hubspot's email newsletters. Finally, 80.9k (0.2%) people come from affiliates and or paid referrals.

Who uses Hubspot?

Hubspot's top market is the United States and they receive 11.5M (31.2%) people.
Then the 2nd is United Kingdom with 2.8M (7.5%).
The 3rd is is Canada with 1.6M (4.3%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Hubspot's ads on Google?

Google Ads

HubSpot's Free CRM Platform | Say Goodbye to Spreadsheets

https://www.hubspot.com/crm/e010a

Manage your pipeline, log sales activity & store contact data. All in one place. Set up your free CRM in minutes and start growing your business today. No CC Required.

hubspot.com - HubSpot CRM‎

https://www.hubspot.com/crm/e010a

Organize, Track & Sell With Ease. HubSpot CRM Is Free. Get It Today! HubSpot CRM Just Works · No Technical Setup · No Contract Needed · No CC Required

HubSpot CRM® is 100% Free | Unlimited Users & Contacts‎

https://www.hubspot.com/crm/e010a

Organize, Track & Sell With Ease. For Teams of 10 or More. Get it Today! HubSpot CRM Just Works · No CC Required · No Technical Setup · No Contract Needed

HubSpot CRM® is 100% Free | Unlimited Users & Contacts

https://www.hubspot.com/crm/e010a

Organize, Track & Sell With Ease. HubSpot CRM is Free. Get it Today! No Technical Setup. HubSpot CRM Just Works. No Contract Needed. No CC Required. Types: Pipeline Visibility, Customizable Dashboards, Live Chat Tool, Interaction Tracker.

HubSpot CRM® is 100% Free | Unlimited Users & Contacts‎

https://www.hubspot.com/crm/e010a

Organize, Track & Sell With Ease. HubSpot CRM is Free. Get it Today! Types: Automation Tool, Customizable Dashboards, Productivity Enhancer, Interaction Tracker

What do Hubspot's customers say about them?

Review Score

2.9/5

Total Reviews

195

Info

HubSpot
5 Star
20.0%
4 Star
25.0%
3 Star
5.0%
2 Star
0.0%
1 Star
50.0%
Read reviews that mention
Hassan M

You get a lot of functionality on the…

Reviewed on 2021-03-30T13:16:31

You get a lot of functionality on the free basic version. Maybe once the requirement for more users and functionality arises we could consider the paid-for options.But still impressed with what you can do for free.
read more
C Ormerod

Customer service is simply awful

Reviewed on 2021-03-10T21:27:39

Customer service is simply awful. I've been trying to ask for some help to upgrade,yet I've just been passed back and forth and no one wants to help AT ALL.
read more
Jack.S

Wish I had read the reviews here before…

Reviewed on 2021-03-10T07:59:03

Wish I had read the reviews here before applying the only way they get customers is to lock you into a 12 Month agreement and you can only test certain features once in the agreement.few hours of testing and found it does not meet the requirements now stuck with 12 monthly payments absolutely 0 flexibility don't waste your time with this company
read more
Patrick Brunelle

Partner Program - Stay away at all costs

Reviewed on 2021-03-01T21:02:05

I joined the hubspot partner programs years ago and have been waiting to get my commission from them since 2018.Today, after sending dozens of emails on the matter they approved our documents. FINALLY, we were going to get our commission. Then of course, we got contacted by their team lead letting me know that section4 of X document found on Y page states that we have six months to sort this through. AFTER FOUR YEARS of chasing them about the issue. SO much time left. I am shocked to be treated like this in the partner program.
read more
D.M.

Fraudulent Company: Stay Away

Reviewed on 2021-02-24T14:57:09

I found this CRM to be useless. I requested a refund and termination, and was told I'd receive both by their customer support team.12 hours later, I was fraudulently charged $8,900. Do not do business with this awful company.
read more
Roger Craft

Great CRM

Reviewed on 2021-02-22T16:43:46

Great CRM. Has worked very well for us! No complaints
NQB Recruitment Solutions

Appalling Service from HubSpot!

Reviewed on 2021-02-18T14:00:16

We were using the email Marketing suite and were suspended from using the service.They claim it is due to the unsubscribe rate (3.9%) but when I spoke to other companies we have a much lower rate than them (some as high as 8%) yet was fobbed off by Customer Support! I would not recommend Hubspot to anyone - steer clear of them!
read more
Ryan shinso

Not a bad credit at all but they can…

Reviewed on 2021-02-14T06:39:21

Not a bad credit at all but they can visually improve it much better

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