Review (May 2024)

Deliver brilliant customer support right inside gmail with hiver. start your free trial today.

82k

Estimated Revenue

142.96k

Website Visitors

3/5

Trustpilot Score

What do we know about Hiver?

Estimated Revenue (2020)

$82k

Total Funding

$8M

Total Employees

89

Founded

2011

Industry

Computer Software

Last Funding Date

Debt Financing Feb 2021

Location

San Jose, United States

About

Hiver: Deliver brilliant customer support right inside Gmail with Hiver. Start your free trial today.

Social Links

Alexa Ranking: 92920

What is Hiver's Revenue?

Hiver's estimated revenue for 2023 is $82k.

What does Hiver do?

Hiver is the world's first helpdesk built for Google Workspace. We help teams deliver fast and empathetic customer service, right from the tool they are already familiar with - Gmail. This means they can assign, track, and collaborate on customer emails, as well as run the most advanced analytics and automations from the Gmail interface, without sacrificing any time on learning new software or switching tabs. Hiver helps over 1500 companies - ranging from new-age unicorns to traditional enterprises - deliver a better experience to their customers. Companies like Canva, Vacasa, Flexport, Pluralsight, Oxford Business Group, and Upwork, among others, are powered by Hiver. After an initial round of angel funding from Citrix Startup Accelerator and Paytm Founder Vijay Shekhar Sharma, Hiver raised a $4 million Series A round of funding in 2018 from Kalaari Capital and Kae Capital.

What are the monthly traffic metrics for Hiverhq?

6/mo Traffic Growth

130.50%

All Time Traffic Growth

Create Free Account

Monthly Hits

143k

Time on Site

1.0Mins

Bounce Rate

77%

How fast is Hiverhq growing?

Hiverhq has grown by 7.4% in the last 6 months according to SimilarWeb.

How do people interact with Hiverhq?

Last month, Hiverhq received 143k visitors who spent an average of 1.0 minutes on the website and visited 1.0 different pages per session. Overall, 77% of people bounce on the first visit.

How do people find Hiverhq?

16.5k people (12%) visit Hiverhq directly. 108.9k (76%) people search for them in Google. Whereas, 554.8 (0%) discover Hiverhq through Facebook, Reddit, and YouTube. 9.8k (7%) visitors come from Hiverhq's email newsletters. Finally, 4.4k (3.0%) people come from affiliates and or paid referrals.

Who uses Hiverhq?

Hiverhq's top market is the United States and they receive 42.8k (29.9%) people.
Then the 2nd is India with 14.3k (10.0%).
The 3rd is is United Kingdom with 6.3k (4.4%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Hiverhq's ads on Google?

Google Ads

Hiverhq.com - Hiver™ - Official Website - Shared Inbox for Gmail

https://hiverhq.com/

Collaborate on Shared Inboxes like @support, @sales from Gmail. Start Your Free Trial Today. Setup in seconds. Safe & Secure. Built for Gmail Users. Services: SLAs, No Cc/Bcc/Forwards, Round-robin Assignment, Collision Alerts, Team Workflows.

Hiver - Team Email Management | Highest Rated by G-Suite Users‎

https://hiverhq.com/

Collaborate on Shared Inboxes like @support, @sales from Gmail | Get Free Trial. Services: Emails as Tasks, Inbox Management, Collision Alerts, Internal Notes, Round Robin Assignment, Enhanced Collaboration, EU-US Privacy Shield.

Like Help Scout, In Gmail | Hiver | Your Best Alternate | hiverhq.com‎

https://hiverhq.com/helpscout-alternative

Have a fully functional help desk in Gmail with Hiver. For Gmail, G Suite users. Services: Shared Mailbox, Email Notes, Templates, Collision Alerts, Snooze Email, Automation

#1 Fresh-desk Alternative - World's 1st Gmail Help Desk

https://hiverhq.com/freshdesk-alternative

Delegate, round robin, collision alerts, analytics, automation, SLAs - now in Gmail.

Shared Inbox and Helpdesk - Hiver - Works Within Gmail

https://hiverhq.com/start/front-alternative

Hiver is a helpdesk inside Gmail. Use it for customer service or to manage a shared inbox. Email delegation, round robin, collision alerts, analytics, automation, SLAs - in Gmail. Setup in seconds. Built for Gmail Users. Safe & Secure. Services: SLAs, No Cc/Bcc/Forwards.

What do Hiverhq's customers say about them?

Review Score

3/5

Total Reviews

2

Info

Hiver

[email protected]

+1-650-288-6769

San Jose

5 Star
0.0%
4 Star
50.0%
3 Star
0.0%
2 Star
0.0%
1 Star
50.0%
Read reviews that mention
Asher Swing

buggy software

Reviewed on 2019-11-06T16:09:36

buggy software, does not sync all the time, have to keep emailing support
Pedro

The analytics module is very limited

Reviewed on 2018-03-01T16:18:38

The analytics module is very limited. New features are supposed to be released on 10 Mar 2018,if they will in fact address the limitations it would be 5 stars - we ll see
read more

Asos

Discover the latest fashion trends with asos. shop the new collection of clothing, footwear, accessories, beauty products and more. order today from asos.... More

Category

Lifestyle

Monthly Traffic

75.55M

18.76%

Ad Spend

$2.23M

Manageengine

Manageengine offers enterprise it management software for your service management, operations management, active directory and security needs. download free trial now.... More

Category

Computers Electronics and Technology

Monthly Traffic

1.72M

48.20%

Ad Spend

$469.91k

Sephora

Discover the latest in beauty at sephora. explore our unrivaled selection of makeup, skin care, fragrance and more from classic and emerging brands... More

Category

Lifestyle

Monthly Traffic

34.9M

36.60%

Ad Spend

$406.9k