Review (March 2024)
Fully has the best standing desks, chairs, and ergonomic furniture to keep you moving, engaged, and loving how you feel at work. ergo depot is now fully.
5.39M
Estimated Revenue
820.98k
Website Visitors
2.9/5
Trustpilot Score
What do we know about Fully?
Estimated Revenue (2020)
$5.39M
Total Employees
110
Founded
2006
Industry
Furniture
Location
Portland, United States
About
Fully: Fully has the best standing desks, chairs, and ergonomic furniture to keep you moving, engaged, and loving how you feel at work. Ergo Depot is now Fully.
What is Fully's Revenue?
Fully's estimated revenue for 2023 is $5.39M.
What does Fully do?
The idea behind Fully is simple: Movement is good. When you move, when you are fully in your body, you feel more present, engaged, and alive. More of you shows up to work, to relationships, to life. This is where to find desks, chairs and things that help us move, work and live more fully.
What are the monthly traffic metrics for Fully?
6/mo Traffic Growth
46.00%
All Time Traffic Growth
Create Free Account
Monthly Hits
821k
Time on Site
3.2Mins
Pages per Visit
4.0
Bounce Rate
46%
How fast is Fully growing?
Fully has grown by 31.8% in the last 6 months according to SimilarWeb.
How do people interact with Fully?
Last month, Fully received 821k visitors who spent an average of 3.2 minutes on the website and visited 4.0 different pages per session. Overall, 46% of people bounce on the first visit.
How do people find Fully?
249.2k people (30%) visit Fully directly. 395.8k (48%) people search for them in Google. Whereas, 66.2k (8%) discover Fully through Facebook, Reddit, and YouTube. 6.8k (1%) visitors come from Fully's email newsletters. Finally, 65.3k (8.0%) people come from affiliates and or paid referrals.
Who uses Fully?
Fully's top market is the United States and they receive 507.4k (61.8%) people.Then the 2nd is Germany with 54.5k (6.6%).The 3rd is is United Kingdom with 53.6k (6.5%).
Traffic Growth (last 6 months)
What do Fully's customers say about them?
Review Score
2.9/5
Total Reviews
36
Info
Fully5 Star
30.0%
4 Star
10.0%
3 Star
10.0%
2 Star
5.0%
1 Star
45.0%
Read reviews that mention
Christina Fillmore
Great Service and Helpful Employees
Reviewed on 2021-04-12T19:03:44
I order a desk from them just after Brexit so there was a bit of a delay, but they did their best to keep me informed as to what was happening.Then when there is was an issue with the duty payments they were able to sort the problem out quickly for me and I didn't have to pay a thing! Very nice and would recommend to a friend.
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Marc W
Exceeded my (biased) expectation
Reviewed on 2021-04-12T16:35:01
Given all the recent negative feedback on Trustpilot, I was a bit sceptical if I should buy a Jarvis desk from Fully or not.
In the end,I decided to go for it, but with the expectation of a much longer delivery time as advertised.
What can I say – no, they didn't ship within the stated 1-2 business days but it was shipped on business day 3. It's also probably worth mentioning that I've ordered just before Easter which might have caused some delays.
The shipment was then carried out by TNT within 4 days (over the weekend though!).
All four boxes (tabletop, 2 boxes for the frame, and cable tray) arrived together in one delivery.
It took me around 45 minutes to put the table up myself. Instructions were clear. Just watch out – there are additional screws in the tabletop box.
There were no scratches on any of the frame pieces and the tabletop is in a great condition, too.
It looks like Fully has improved a lot over the last weeks and I'm really glad I gave it a try despite the negative feedback!
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Arthur Monteiro
Long delivery but good service
Reviewed on 2021-04-12T15:27:55
The delivery took 3 weeks, this is way to much for the price we pay. Although the staff was nice and helpful.The desk is good too.
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Mihaela Lazar
Very satisfied with the product
Reviewed on 2021-04-09T17:28:08
Very satisfied with the product. I've ordered 2 standing desks and 2 desk chairs and the package arrived just in time.I ordered it on a Saturday and the next Friday the package was delivered. I appreciate that the person who delivered was eager to help us bringing the whole package to the 2nd floor. From the moment I received a tracking id, I was able to see the status of the shipment from the moment it departed and the moment it was delivered, which gave me some comfort.
I will definitely order more from Fully in the future!
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Eric Hall
Poor quality desktop, customer service delays
Reviewed on 2021-04-09T13:00:53
I purchased an L-shaped Jarvis sit/stand desk at the end of March. The legs seem very sturdy and well built,however the desktop did not meet my expectations. There is a significant gap between where the desktop pieces join together to form an L due to a manufacturing defect; the pre-drilled holes do not align properly and there is little additional clearance to drill other holes. The customer service line and chat were suspended so there was no way to contact customer service to receive advice synchronously. I received an automated email to my query telling me to expect a reply in 2-4 days.
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Barney Rickett
Non-existent customer service and dreadful delays
Reviewed on 2021-04-06T10:23:52
Having placed an order for an expensive desk, there was no communication from Fully regarding delivery.After waiting 3 weeks I randomly received 2 out of 4 items. I emailed customer services and received no response. I have called but the number doesn't work. The courier have now advised that they don't have the remaining two items and have no idea when they will be delivered. Unacceptable service from a company and would not recommend anyone purchasing from Fully.com
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Jay
Not Worth the Price Tag
Reviewed on 2021-04-05T09:02:37
Very poor customer experience.
My order was delayed by a month and I was left with Brexit customs fees of around £160.-
Upon raising this in a back-and-forth with customer support,I was given some details and told to chase it up with FedEx by myself.
Needless to say, it took up considerable time trying to get in touch with FedEx.
There was no response from any channel after trying several numbers and emails.
Any concern raised with Fully customer support was met with some sort of “don’t worry, the fees will be waived” and a total lack of action on their side.
At first, I thought the fees were waived, as FedEx sent another letter with a partial credit note.
Now, a month later, I received another reminder that the fees are overdue, lowered to £140.-.
I believe Fully should be reimbursing the customs fees, as their website guarantees there will be no surprise costs shopping with them post-Brexit on their website.
Instead, I was left to chase up this issue, that should not have happened in the first place from their logistics setup.
The entire experience with Fully and FedEx has been very confusing, time-consuming and not worth the premium price paid. If anything goes wrong with your purchase, rest assured that Fully will be doing the minimum and leaving you to deal with it yourself.
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Oleksandr Melnykov
Fast delivery and quality desk, I love it!
Reviewed on 2021-04-02T15:37:22
The desk arrived in the UK in 10 days (I ordered on Monday evening, and received all the parts on Thursday next week).The packages were split into two parts, and there was only one day window between deliveries. I assembled the desk today (took quite some time, but the instructions were very clear), and it is as expected a super-high quality. Everything looks very sturdy, and the motor is pretty smooth. I already love this desk and hope I will enjoy using it for many years. Well done, Fully!
P.S. I hope all the issues people experienced with their delivery to the UK due to Brexit have been finally resolved and you can order this desk without having to wait for months.
read more
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