Reviewed on 2021-05-26T00:15:54
Got this as a gift. My boyfriend ordered a ring before valentines and it came 2 months later.Both rings are very low quality and turned my finger green after one wear. wouldn’t recommend. there are better more affordable options available.read more
It’s been 5 weeks since I placed my…
Reviewed on 2021-05-12T21:30:30
It’s been 5 weeks since I placed my order and after requesting cancellation and threatening to report them I got a shipping notification today.I also had gotten a coupon for my troubles but I would be the biggest dummy on Earth if I ever ordered from the likes of them ever again???read more
The reason I’m giving this company one…
Reviewed on 2021-05-07T07:39:26
The reason I’m giving this company one star is because they consistently (according to me and everyone else)do not ship their items in a timely manner. I don’t know why, I don’t care why. If you send a confirmation email telling the consumer your item will ship in 3-5 business days, it should, and reviewing the evidence, they are feeding you BS. Get your stuff together.read more
All these bad reviews are surprising
Reviewed on 2021-05-05T13:58:59
All these bad reviews are surprising! I have ordered 3 times from them now and one order did take over 2 months to arrive but I love all of my FS items so much!They’re beautiful and the quality is really nice. Customer service does take a few days to reply sometimes but they’re very helpful once you get ahold of them. Be prepared for a long shipping time potentially, but overall the company is still great.read more
Horrible for so many reasons just
Reviewed on 2021-05-03T03:38:15
Horrible for so many reasons just, don’t buy from them.
i purchased from them like mid march…
Reviewed on 2021-04-21T20:17:57
i purchased from them like mid march and early this month i read reviews and saw this business is practically a scam.so i proceed to email them 2 times to cancel my order which never got a response and on the 3rd time i got a email back that the items were out of stock (??? it didn’t mention that when i placed the order) and they didn’t acknowledge where i said in the email that i wanted to cancel the order. i got in touch with them through twitter and after offering me a $25 off coupon they finally agreed to cancel my order. if you want to cancel your order as well try through their twitter!! but definitely never ever again ordering from them again.read more
Ordered over one month ago and items still not arrived
Reviewed on 2021-04-21T11:25:25
I ordered three Frasier Sterling items. I live in Germany and I know that shipping is a bit more time-consuming as within the US.But I ordered over one month ago and never received any tracking information or something like this. So, I decided to write them an Email about it and the first answer I got was a triggered message. Then 10 days later I wrote another one and complained about the lack of given information. The only answer I got was an inappropriate „Hey babe“ and that they received a new restock of the items. On the website it never said that any of my ordered items was not available. Hopefully my order comes soon but I’m not going to order at Frasier Sterling again.read more
ridiculous shipping times
Reviewed on 2021-04-19T13:34:29
it has been 2 months since i placed my order. i have emailed multiple times, and each time been told that my rings were being shipped out.after two weeks when i emailed again, i was told there was another delay and my rings were being shipped out. after another two weeks, i emailed again, ans received the same information, though my rings never shipped out. it was repetitive, and i still have not received anything.read more