Review (August 2025)
850.96M
Estimated Revenue
4.22M
Website Visitors
2.7/5
Trustpilot Score
What do we know about The Container Store?
Estimated Revenue (2020)
$850.96M
Total Employees
2700
Founded
1978
Industry
Retail
Location
Coppell, United States
About
The Container Store: Save up to 25% on closet organization and storage for a limited time, and get 15% off your first purchase when you join POP! Rewards. Enjoy free shipping on all purchases over $75 and free in-store pickup every day on organization solutions, decorative & functional storage, and custom closets at The Container Store.
What is The Container Store's Revenue?
The Container Store's estimated revenue for 2024 is $850.96M.
What does The Container Store do?
Founded in 1978 and based in Coppell, Texas, The Container Store is the nation's original and leading retailer of storage and organization products, offering more than 10,000 innovative and multifunctional solutions designed to simplify customers' lives, save space and, ultimately, save time. The Container Store has locations from coast to coast that each average 25,000 square feet and a thriving online business. Since our inception, we've nurtured an employee-first culture coupled with our one-of-kind product collection and a high level of customer service delivered by our highly-trained organization experts. We start by putting employees first and staying true to our seven Foundation Principles™ — simple business philosophies that guide each decision we make. This commitment to our employees and culture has landed us on FORTUNE magazine's list of "100 Best Companies to Work For" year after year. The Container Store operates by putting purpose before profits and is proud to be one of the pioneering companies in a movement called Conscious Capitalism. This includes a group of like-minded companies working together to change the face of business by optimizing the relationships of a business' stakeholders — employees, customers, vendors, community and shareholders — because it's the right thing to do and it's the most sustainable and fun form of business.
What are the monthly traffic metrics for Containerstore?
6/mo Traffic Growth
4.00%
All Time Traffic Growth
Create Free Account
Monthly Hits
4M
Time on Site
3.9Mins
Pages per Visit
4.0
Bounce Rate
49%
How fast is Containerstore growing?
Containerstore has grown by -12.6% in the last 6 months according to SimilarWeb.
How do people interact with Containerstore?
Last month, Containerstore received 4M visitors who spent an average of 3.9 minutes on the website and visited 4.0 different pages per session. Overall, 49% of people bounce on the first visit.
How do people find Containerstore?
1.2M people (29%) visit Containerstore directly. 2.5M (59%) people search for them in Google. Whereas, 105k (2%) discover Containerstore through Facebook, Reddit, and YouTube. 52.9k (1%) visitors come from Containerstore's email newsletters. Finally, 263.2k (6.2%) people come from affiliates and or paid referrals.
Who uses Containerstore?
Containerstore's top market is the United States and they receive 4M (94.4%) people.Then the 2nd is Canada with 77.6k (1.8%).The 3rd is is Australia with 19.4k (0.5%).
Traffic Growth (last 6 months)
What are Containerstore's ads on Google?
Google Ads
The Container Store® Official - Fill Up Your Stockings
https://www.containerstore.com/welcome.htm
Buy 4 Stocking Stuffers & Get The 5th Free. Start Your Holiday Shopping Today! Free Shipping On $75+ · Free Click & Pick Up · The Organization Experts · Uncompromised Style 629 6th Ave, New York, NY - Open today · 11:00 AM – 7:00 PM Sunday 11:00 AM – 7:
The Container Store® Official | Shop Our Annual Kitchen Sale
https://www.containerstore.com/welcome.htm
Take Up To 25% Off Kitchen Products & Solutions For A Limited Time. Shop & Save. Free Click & Pick Up · Free elfa Design Services · Uncompromised Style · Free Shipping On $75+ 629 6th Ave, New York, NY - Open today · 10:00 AM – 9:00 PM Saturday 10:00 AM
The Container Store® Official | Up To 25% Off Shelving Sale
https://www.containerstore.com/welcome.htm
Even A Small Space Has Vast Potential. Proven Results To Help You Stay Organized. Explore Our Newest Sale Products. Get Up To 25% Off Elfa, Shelving, & Completion Products. elfa Design Center. Free Store Pick Up. The Organization Experts. Complimentary Ap
The Container Store® Official | Up To 25% Off Kitchen Products
https://www.containerstore.com/welcome.htm
Take Up To 25% Off Kitchen Products & Solutions For A Limited Time. Shop & Save. Free Shipping On $75+ · Free Click & Pick Up · Customize Your Space · Organize With TCS Closets 629 6th Ave, New York, NY - Open today · 10:00 AM – 9:00 PM Saturday 10:00 A
The Container Store® Official | Find The Perfect Holiday Gift
https://www.containerstore.com/welcome.htm
Get Ready For The Holidays & Shop Deals On Stocking Stuffers, Gift Wrap, & More. Pushing...
What do Containerstore's customers say about them?
Review Score
2.7/5
Total Reviews
15
Info
The Container Store5 Star
28.6%
4 Star
0.0%
3 Star
0.0%
2 Star
7.1%
1 Star
64.3%
Read reviews that mention
Sanne
Great service and great products
Reviewed on 2021-05-02T08:19:16
I ordered 8 fridge bins and sadly one was damaged in transit. I contacted them and received a response almost immediately!They gave me a choice between a new item and a refund but because of the international shipping I chose a refund. Great service and the bins that arrived in good condition are amazing! I’ve also seen reviews about stuff not being dishwasher friendly but they state that on the site so carefully read that through and you’re good to go.
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Don Anderson
Excellent Quality and Service
Reviewed on 2021-04-08T15:15:40
We decided to call the Container Store and try their design services which are free.A time was scheduled for a digital meeting and we received an email with instructions on how to connect. Prior to the meeting we were instructed as to how to measure the space and where to send the measurements which we wrote on a form provided by the Container Store. At the appointed time we clicked on the link and waited a short time before Natalie connected and introduced herself. The session began with Natalie asking questions as to the scope of the work which entailed the design for elements to be installed in small “His” and “Her” walk-in closets. After the face to face discussion the screen changed to a graphic design tool and we were able to watch as Natalie began the process by placing various elements in the first closet based on our discussion. She was obviously well trained as a customer consultant and also had a thorough knowledge of the use of the design software. The elements being placed were shoe drawers, short and long hanging spaces, ventilated shelving and ventilated drawers. It was very helpful to play “what if” by trying various elements in different spaces. It took Natalie about 3 to 4 seconds to make any change we wanted to try. After completing the first closet we repeated the process for the second closet. After about an hour we were satisfied with the design and decided to move forward with an order. The total price was $5000 less than the Home Depot bid. All of our elements were delivered over a three week period and we received deliveries from FedX and USPS every two or three days. After the final delivery we opened all boxes and inventoried items based on package slips and the original bill and every thing was there. I was satisfied with the quality. The bottom of one drawer had been crushed. I called customer service and the hold time was less than 45 seconds. The new drawer was delivered in four days. I installed the elements myself and found the instructions clear and straight forward. During the installation process I discovered that three standards were five inches too long due to my error in measuring. I decided to cut them down to size. After cutting the first standard I noticed that I cut the excess off the wrong end which rendered this standard unusable. I called customer service again and the hold time was less than 20 seconds. The agent informed me that “these things happen” and said he would send, at no charge, a new standard cut to the correct length. I would order from the Container store again and I will also recommend The Container Store to my family and friends.
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Montana Tippett
I just received excellent customer…
Reviewed on 2021-04-05T16:32:41
I just received excellent customer service from the container store when I called about a package that Fedex delivered incorrectly.Thank you!
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Michelle
They "Cancel" Negative Product reviews
Reviewed on 2021-03-03T19:24:32
Purchased an order online and after waiting WEEKS, I finally received it. I wrote what I felt was a fair and honest review of the item,nothing inappropriate, but the kind of information I would have appreciated when I was deciding to purchase this item, (which had glowing reviews) My review was not accepted for "not meeting their guidelines", without stating what particular guideline I didn't meet. The review was fact based on WHY it didn't meet my needs to hopefully help someone else make an informed decision. If TCS "Cancels" negative reviews, then they cannot be trusted, and I will no longer do business with them.
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Sasha
Greedy & Inflexible Behavior
Reviewed on 2021-02-25T18:48:13
I am absolutely furious with the Container Store. I placed an online order on 2/21/21 and another one on 2/13/21.The 2/13 order was supposed to ship in @10 days. On 2/25 I received an email informing me processing on the first order could take 2-4 weeks because of the recent Texas weather disaster. I live in another state where natural disasters occur with regularity so I am not ignorant of such disruptions.
I asked if I could cancel the order and would instead pick up the items at my nearest store 2 hours away because I could not wait 4 weeks to receive the order. The clerk said the order was in process and could not be cancelled.
The options he offered: Receive the items and then either return them at MY expense or take them to my nearest store...in my case, a 2 hour drive. I am elderly, the items ordered are heavy, I cannot place them inside my car myself nor am I willing to drive 2 hours to return them.
Neither option is acceptable and this unconscionable and greedy behavior on the part of The Container Store is totally unacceptable. I’ve spent thousands of dollars thru the years on their merchandise, but due to this inflexible stance I’ll have to reconsider where to spend my money in the future.
Buyers beware, this is a company that leaves customers ‘holding the bag’ when the company is inconvenienced by unplanned eventualities. Shame on you, Container Store!
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Christine
I have had such a terrible experience…
Reviewed on 2021-01-24T01:29:43
I have had such a terrible experience at the Century City store and the El Segundo store.On the website the El Segundo store was marked as open. It had some items I could not get by my store and I drove over an hour to pick up some items. The manager greeted me with so much hostility. I just asked for a cart in the parking lot and she was yelling at me that they were not open. I was like, I didn't know it said on the website a couple hours ago you were. She was so hostile continued to be nasty I actually took some of my items back to another "open" store. This all could have been avoided if the website was updated. This was a weekend and I was definitely not the only person at the door expecting an open store. As for Century City, they have some of the rudest cashiers I have ever seen. This is a challenging time, I am not sure if they are being mis managed and that is why these employees at two stores are so hostile but its really unnecessary.
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Erinn
Bought multiple gift cards through…
Reviewed on 2021-01-05T15:36:08
Bought multiple gift cards through their website. I was charged but the confirmation failed and gift cards were never sent.Have reached out to support numerous times to be told to reach out to a third-party site. Have emailed that third-party site 4 times and never received a response.
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Chris
Slow service, no service
Reviewed on 2020-10-30T08:38:48
Do not purchase anything from this store online unless you don’t mind waiting several months for your items to be delivered.Waiting 3+ months for a plastic container is ridiculous. Seriously, Container Store?? You can’t manage to properly stock and ship out product in a fast efficient manner like Amazon, Target, Bed Bath and Beyond and just about every other store? Good luck staying in business.
read more
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