Review (August 2025)

Our home appliances brands like bosch, siemens, gaggenau and neff make life worldwide more enjoyable and convenient. discover our outstanding quality, design and performance.

14.78B

Estimated Revenue

3.47M

Website Visitors

1.8/5

Trustpilot Score

What do we know about BSH Home Appliances Group?

Estimated Revenue (2020)

$14.78B

Total Employees

17000

Founded

1967

Industry

Consumer Goods

Location

München, Germany

About

BSH Home Appliances Group: Welcome at BSH Hausgeräte GmbH. Making home life more convenient. We offer household appliances of outstanding quality, design and performance thoughout the world.

Social Links

Alexa Ranking: 21957

What is BSH Home Appliances Group's Revenue?

BSH Home Appliances Group's estimated revenue for 2024 is $14.78B.

What does BSH Home Appliances Group do?

BSH Home Appliances is one of the world's leading home appliance companies and the largest home appliance manufacturer in Europe. With an extensive portfolio of 11 brands, BSH manufactures appliances for a wide range of consumer needs. Alongside the global brands Bosch, Siemens[1], Gaggenau and Neff, the brand portfolio includes the local hero brands Thermador, Balay, Coldex, Constructa, Pitsos and Profilo, as well as the Junker label. Leading the way all over the world. Founded in 1967, BSH was established as a joint venture between Robert Bosch GmbH (Stuttgart) and Siemens AG (Munich). BSH has been under the sole ownership of Bosch Group since January 2015. In its over 50 years of history, BSH has grown from a German exporter into one of the world's leading home appliance manufacturers. With around 58,000 employees worldwide, BSH reached turnover in 2019 of around 13.2 billion euros. With Home Connect, BSH offers the world's first cross-brand smart home hub which works with and supports the rapidly growing ecosystem of connected home appliances and customer-centric services for a special future experience in the kitchen. In 2019, the independent Top Employers Institute awarded the coveted international "Top Employer"​ title to BSH in China, France, Spain, the United Kingdom and in the United States of America. [1] BSH is a Trademark Licensee of Robert Bosch GmbH and Siemens AG for the brands Bosch and Siemens.

What are the monthly traffic metrics for Bsh-group?

6/mo Traffic Growth

-4.30%

All Time Traffic Growth

Create Free Account

Monthly Hits

3M

Time on Site

3.9Mins

Bounce Rate

47%

How fast is Bsh-group growing?

Bsh-group has grown by -21.0% in the last 6 months according to SimilarWeb.

How do people interact with Bsh-group?

Last month, Bsh-group received 3M visitors who spent an average of 3.9 minutes on the website and visited 5.0 different pages per session. Overall, 47% of people bounce on the first visit.

How do people find Bsh-group?

794.9k people (23%) visit Bsh-group directly. 2.2M (64%) people search for them in Google. Whereas, 34.6k (1%) discover Bsh-group through Facebook, Reddit, and YouTube. 44.4k (1%) visitors come from Bsh-group's email newsletters. Finally, 63.3k (1.8%) people come from affiliates and or paid referrals.

Who uses Bsh-group?

Bsh-group's top market is the Germany and they receive 1.1M (31.1%) people.
Then the 2nd is Turkey with 308.3k (8.9%).
The 3rd is is Netherlands with 269.4k (7.8%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Bsh-group's ads on Google?

Google Ads

Kontakta vår kundsupport - Kontakta Siemens kundsupport

https://www.siemens-home.bsh-group.com/se/kundservice/kontakt

Siemens trevliga och kompetenta serviceteam står till tjänst för att svara på dina frågor. Få råd om underhåll, rengöring och reparationer för din Siemens hushållsapparat här! Serviceassistent. Siemens eShop. Pålitlig service. Siemens Service.

Kontakt & telefonnummer till kundtjänst | Siemens Vitvaror

https://www.siemens-home.bsh-group.com/se/kundservice/kontakt

Siemens trevliga och kompetenta serviceteam står till tjänst för att svara på dina frågor. Få råd om underhåll, rengöring och reparationer för din Siemens hushållsapparat här! Siemens Service. Kundservice dygnet runt. Bruksanvisningar. Pålitlig service. Serviceassistent.

Siemens Home België - Ontwerp de perfecte keuken

https://www.siemens-home.bsh-group.com/be/nl/inspiratie/kitchen-planning

Op zoek naar de juiste keukentoestellen voor uw toekomstige keuken? Ontdek onze tool die u helpt om de keuken van uw dromen te ontwerpen.

Keyword: keukenapparatuur belgie

Kontakt Siemens kundeservice | Siemens Hvitevarer

https://www.siemens-home.bsh-group.com/no/kundeservice/kontakt

Siemens originaldeler & tilbehør. Finn dine reservedeler enkelt med vårt søkeverktøy. Få råd om vedlikehold, rengjøring og reparasjon av ditt Siemens husholdningsapparat her! Reservedeler. Bruksanvisninger. Tilbehør. Reparasjon. Service.

Kontakt & telefonnummer till kundtjänst | Siemens Vitvaror

https://www.siemens-home.bsh-group.com/se/kundservice/kontakt

Siemens trevliga och kompetenta serviceteam står till tjänst för att svara på dina frågor. Få råd om underhåll, rengöring och reparationer för din Siemens hushållsapparat här! Serviceassistent. Bruksanvisningar. Siemens Service. Siemens eShop. Pålitlig service.

What do Bsh-group's customers say about them?

Review Score

1.8/5

Total Reviews

46

Info

Bsh Group
5 Star
12.5%
4 Star
12.5%
3 Star
6.3%
2 Star
6.3%
1 Star
62.5%
Read reviews that mention
Simon Schuler

Tracy was wonderful and competent thank…

Reviewed on 2021-05-11T09:02:26

Tracy was wonderful and competent thank you.
Pat Boyle

Engineer redeemed himself

Reviewed on 2021-04-03T11:28:10

After initially giving a very bad review on the automatic survey sent after a visit to repair my Neff oven,the engineer redeemed himself by contacting me today after he saw the survey I posted 2 days ago. I had been left with a new issue which he quickly sorted so my oven is now working.
read more
KeepItClassy

Appalling Service

Reviewed on 2021-03-24T16:28:11

I have a 6 year old Siemens washer/dryer which hasn’t given me any problems until early March when the drying facility stopped heating.I have subsequently had three engineer visits to resolve the problem. After the third visit, I put a washing load into the machine, turned it on and it promptly flooded the kitchen - a new fault. I phoned BSH who said they couldn’t send an engineer out until next Monday (it is Wednesday today). I pointed out that I am wheelchair bound, live alone and this is a huge problem for me. The person at the call centre suggested I call out a local engineer but didn’t have an answer when I asked who would pay for that repair. I was then put through to the Resolution Centre and the person I spoke to there was unhelpful and offhanded. You really should do better BSH.
read more
Craig Lawson

BSH you are a ZERO ZERO ZERO STAR

Reviewed on 2021-03-03T12:31:36

BSH you are a ZERO ZERO ZERO STAR - BSH Managing Director, get out of bed and get into action - or are you having a laugh.Germany stop your export of rubbish/ dangerous ovens to the UK and stop telling lies and using your employees as a telephone defence line, Employees of BSH, your job is de-moralizing having to lie and fob people off. BSH RECOMPENSATE UK customers for defective short life kitchen appliances. RECALL your defective short-life warming drawers and ovens you are well aware of the hundreds of complaints from UK customers who have spent £000's on your expensive and deceptive brand. UK trading Standards where are you? ** BSH don't bother with one of your standard ineffective laughable replys/ fob offs to this post - if you have nothing else to do then yeah reply and we'll all have another laugh.
read more
Unknown

If there was an option for 0 stars...

Reviewed on 2021-03-03T09:24:52

If there was an option for 0 starts, that's what I would have gone with. Completely appalling customer service from the engineer who attended site.The first issue we had with the fridge/freezer was completely legitimate, however the second issue only began immediately after the first issue was fixed! Coincidence, perhaps...but it's doubtful. Wouldn't trust this company at all. Shady engineers always trying to up sell on new problems that didn't exist before!!!
read more
Karen Thomas

Lying to customers and charging when they say they won't

Reviewed on 2021-01-05T13:51:40

I called about my broken dishwasher for advice on a fault code. I was told that it was still under warranty.I questioned this as I moved into the property 18 prior to this so it wasn't my purchase and I didn't know when it was bought. I was reassured that I had 2 years warranty from the date I moved in. Again, I was very surprised and said I'd never heard of that before. The agent was very friendly and agreed it was a good service. I should have trusted my gut as after they came to fix the machine, they gave me a bill of £122. I explained that I'd been told it was under warranty and at no point given a cost for a repair (I wouldn't have agreed to the repair and put the money towards a newer model) and now they're saying I have to pay. It's obviously a massive scam to get you to pay for a repair that you wouldn't have had. To top it off, it worked twice after the repair and now won't work again. I'm very frustrated that I trusted this company who obviously use shady business practices to fool people.
read more
Ilia Khasaia

Very bad Gaggenau customer service with…

Reviewed on 2020-12-22T11:40:13

Very bad Gaggenau customer service with an arrogant and unpleasant engineer. Stay away from them!!! We waited 2 weeks to fix the dishwasher,but the engineer left without entering the flat.
read more
Customer

Really poor customer service...way below German standards

Reviewed on 2020-12-03T14:44:02

I would give 4 stars for the engineers and 1 star for customer service. The lies, lame excuses on needs to be ordered in Germany etc.really made me think how low the UK after sales service has become with this top notch German company. My dish washer was a construction site for about 2 months, 7 engineer visits, countless delays with customer service agents. Only 2 customer service agents were more honest and explained the 2-4 weeks delays. Where as managers (especially one) were just telling stories after stories and excuses after excuses and making you feel like the last idiot. Shame on you! However, what I learned was that many UK customers find lame excuses to have an engineer come over despite there is nothing broken with their appliances - just to "service" them before the festive days to ensure their appliances work. Again shame on you UK customers!!!! This makes us honest customers with broken appliances wait longer. All in all this was a really bad experience with BSH. Their engineers even broke my hardwood floor the last day - however, the machine works now.... Also, I did not appreciate the comment that I should just change my appliance - especially given all the waste, planet, environmental issues we are all currently facing. I cannot believe that such a worldly company still suggests to just throw away a younger, high end appliance - and I don't believe this is in the German mother company's interest either.
read more

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