Review (July 2025)
Envois moins chers jusqu’à -75% vers la france et l’international avec nos transporteurs partenaires. solutions e-commerce pour simplifier vos expéditions.
15M
Estimated Revenue
689.24k
Website Visitors
3/5
Trustpilot Score
What do we know about Boxtal?
Estimated Revenue (2020)
$15M
Total Funding
$11.16M
Total Employees
44
Founded
2009
Industry
Internet
Last Funding Date
Series B Oct 2016
Location
Paris, France
About
Boxtal: Boxtal is the solution for sending parcels with up to 75% off. Your parcel shipments and parcel tracking are simpler with Boxtal.
What is Boxtal's Revenue?
Boxtal's estimated revenue for 2024 is $15M.
What does Boxtal do?
One of the very first ShipTech companies, Boxtal develops a cloud-based multi-carrier shipping solution enabling ecommerce businesses to optimise their delivery policy while simplifying their processes. Boxtal aims at making shipping fast and smooth for all and turning it into a powerful growth tool As a key partner of the top 15 carriers (FedEx, UPS, TNT, DHL, Chronopost, Relais Colis, Mondial Relay, Colissimo) since 2009, Boxtal shares its shipping and technical expertise with its 65 000 professional customers, managing 2 million parcels a year. Boxtal is based in Paris and has nearly 50 employees. Everything about our ecommerce solutions : https://www.boxtal.com/fr/en/comment-ca-marche/solutions Follow us on social networks : - Twitter : https://twitter.com/boxtalfr - Facebook : https://www.facebook.com/boxtalfr/
What are the monthly traffic metrics for Boxtal?
6/mo Traffic Growth
-2.50%
All Time Traffic Growth
Create Free Account
Monthly Hits
689k
Time on Site
2.8Mins
Pages per Visit
2.0
Bounce Rate
56%
How fast is Boxtal growing?
Boxtal has grown by 0.6% in the last 6 months according to SimilarWeb.
How do people interact with Boxtal?
Last month, Boxtal received 689k visitors who spent an average of 2.8 minutes on the website and visited 2.0 different pages per session. Overall, 56% of people bounce on the first visit.
How do people find Boxtal?
388.2k people (56%) visit Boxtal directly. 250.2k (36%) people search for them in Google. Whereas, 4.4k (1%) discover Boxtal through Facebook, Reddit, and YouTube. 35.5k (5%) visitors come from Boxtal's email newsletters. Finally, 1.3k (0.2%) people come from affiliates and or paid referrals.
Who uses Boxtal?
Boxtal's top market is the France and they receive 659.9k (95.8%) people.Then the 2nd is Belgium with 7.7k (1.1%).The 3rd is is Switzerland with 2.9k (0.4%).
Traffic Growth (last 6 months)
What are Boxtal's ads on Google?
Google Ads
Comparateur d'envoi de colis - Envoi 75% Moins Cher
https://www.boxtal.com/fr/fr/landing/envoi-moins-cher
Simulez le coût de vos envois de colis en France et dans le monde. Choisissez le N°1 de l'envoi de colis. Découvrez les meilleurs prix du marché. Livraison e-commerce. Tarifs jusqu'à -75% Solutions e-commerce. Plus de 200 destinations. Envois Express.
Comparateur d'envoi de colis - Comparez, Commandez, Expédiez
https://www.boxtal.com/fr/fr/landing/envoi-moins-cher
Boostez votre business avec nos solutions d'expédition de colis, simples et gratuites ! Les meilleurs transporteurs du marché, au meilleur prix, sans condition ni engagement. Paiement sécurisé. Solutions e-commerce. Livraison sans contact. Envois Express.
Transporteurs d'envoi de colis - Comparez les meilleures offres
https://www.boxtal.com/fr/fr/landing/envoi-discount
Profitez des meilleures offres de transport et envoyez vos colis dès 3,60€ HT. Gérez tous vos envois à domicile, en express ou en relais, en France et à l'international. Plus de 200 destinations. Livraison sans signature. Tarifs jusqu'à -75% Solutions e-commerce.
Transporteurs d'envoi de colis | Comparez les meilleures offres
https://www.boxtal.com/fr/fr/landing/envoi-discount
Profitez des meilleures offres de transport et envoyez vos colis dès 3,60€ HT. Gérez tous...
Comparateur d'envoi de colis - Meilleures offres de livraison
https://www.boxtal.com/fr/fr/landing/envoi-moins-cher
Boostez votre business avec nos solutions d'expédition de colis, simples et gratuites ! Les meilleurs transporteurs du marché, au meilleur prix, sans condition ni engagement. Envois e-commerce. Suivi des colis. Plus de 200 destinations. Paiement sécurisé.
What do Boxtal's customers say about them?
Review Score
3/5
Total Reviews
3208
Info
Boxtal5 Star
45.0%
4 Star
0.0%
3 Star
10.0%
2 Star
5.0%
1 Star
40.0%
Read reviews that mention
Stephen
We send 1000's of parcels…
Reviewed on 2021-05-05T13:58:56
We send 1000's of parcels internationally every year via multiple carriers. We enjoyed a period ofsending some items via boxtal without issue and increased our use of the company but then had multiple issues. A good company can be judged by how it handles issues and Boxtal customer service has been abysmal. I have had to explain things multiple times, provide information multiple times and spoon feed the customer service department who have done everything possible to avoid paying insurance for lost parcels or even refunding just the cost of postage. XJ080034535JF via Chronopost was sent, received at the Post Office and shows on the tracking but lost. Boxtal claim they cannot pursue a claim as it never entered the postal system... See for yourself. XJ083913175JF via Chronopost is being returned without any explanation. I'm told I cannot get any compensation. Another parcel was "lost" on drop off. I was only entitled to a refund of the shipping fee minus Boxtal's hefty fee despite it never "officially" entering the postal system! Work directly with the main couriers is my advice. Pay a little extra.
I will update this review with any additional action taken on Boxtal's part.
Update 6/5/21 - In response to Boxtal's reply. This is the third time I have pointed out that the picture supplied was not the actual parcel but one just like it. It seems that my communications are not being read or understood. When supplying the picture I pointed out that it was not the actual item but a parcel exactly the same in wrapping style. When Boxtal failed to convey that information to the courier I again explained in detail that it was not the actual item. Again I am explaining that it was not the actual package but one just like it. We wrap all our parcels the same way. We have been shipping internationally for twenty years and have shipped tens of thousands of parcels in that time. We do not leave old labels attached. If Boxtal are going to offer an English version of their website in France perhaps it would be an idea to get some customer service agents who can read, understand and respond to English communications. If not perhaps take the English option away.
Boxtal's somewhat condescending reply below perhaps reveals the arrogance and lack of attention to detail of their agents. No research has been done into the case. Threads not read. Apology incoming perhaps.
Further update 6/5/21 - Refund has been issued for postage charge. I am still waiting for insurance action for the vanishing parcel. The item shows as dropped off at the PO and then stops tracking. As I said above the parcel was not the one in the photo, but one just like it. Clearly the parcel has been lost/stolen (we had another go missing on the same day that did not even get tracked and did receive a refund of postage costs for that one). There is no reason for not paying out on the insurance for this item no matter how hard Boxtal try and wriggle out of it and/or don't even try to pursue it. I will continue to update accordingly.
I would advise others to publically detail issues on sites like Trustpilot to hold these companies to account and get some action as it seems the only time that they act is when the issue goes public.
read more
Chris England
Simply AVOID as will damage your business reputation
Reviewed on 2021-05-04T20:45:48
Contacted email, voice service as guided to. Don’t listen to Gabriel on here just lip service & does nothing.Absolutely awful company that will ruin your business reputation. Avoid.
——
In response to below - they have been chasing you for 4 weeks now & still you have not helped them & I've been offered a refund so clearly Boxtal doesn’t care about the receiver (me) as evidenced by your reply & clearly is damaging the reputation & revenue of the retailer using you (as they can’t get it sorted either) - reaffirms my AVOID advice
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Chris
Avoid - Adds complexity & lose customers - don’t care
Reviewed on 2021-04-27T06:44:21
Had an expensive shipment sent from France 1st April that Boxtal put to UPS to U.K. parcel still not here,import taxes paid 5th, UPS returned parcel back to Boxtal 16th & still sitting there 27th! The shipper in France nor I can get anything out of Boxtal or UPS - complete joke. They say “Save time, optimize your shipping and boost your business” I totally disagree. I’m considering cancelling my order so Boxtal will have cost this person shipping a lot of money that they need in their business. Shambles with no ability to resolve issues. Avoid & ship direct as they add an unnecessary complexity that could hinder your business & lose customers.
——-
As per response below the details were sent 5 hours ago - not had a reply
——-
It’s now Wed 5th and still no reply - complete joke of a company even after the response below - the retailer is so frustrated to - seriously avoid this company as they JUST DONT CARE - TrustPilot should state Has replied to 92% of their negative reviews but done nothing to rectify any
read more
Riviera Clothes
Super service !
Reviewed on 2021-04-16T13:17:28
Super service !
Linda
Terrible service - Chronopost Service
Reviewed on 2021-04-12T10:02:02
Terrible service. I paid extra for a 48 hour delivery and it took 9 days to arrive,each day saying it would be delivered on that day and someone waiting all day for it to arrive for 9 days!. I asked for a refund and they said apologies for the late delivery but you will not be compensated.
Updating review - Boxtal very kindly called me to discuss the problem and they have agreed to refund me.
read more
MATT
Never use Boxtal
Reviewed on 2021-02-23T11:40:24
Never use this posting service or services like this, the tracking is not accurate and the customer service is non existent.No number to call, rubbish.
read more
Tansy's Mum
Unsatisfactory service from Boxtal
Reviewed on 2021-01-20T04:53:30
This is the first time I have used Boxtal and I am very disappointed. I sent a parcel from France to Spain,I measured and weighed it carefully. It was sent from my local post office and then nothing was heard for five weeks when the addressee complained that they hadn't received it. I sent it on 6 December 2020 and it finally arrived on 13 January 2021. Now I have received a bill for supplementary charge of 41,75 euros because it is claimed that the parcel was a small amount larger than I had stated. I have never had this problem before with other shipping companies and it seems a huge charge for an alleged small size difference (which I dispute) and the slowness of the delivery was unacceptable. It's even possible that in the delay the package was damaged or deformed as a consequence the dimensions altered . I am really unhappy with this extra charge and the slow delivery and feel that I should be receiving compensation in fact, not being charged extra! I would not recommend this service.
read more
Mr John Haddy
The service was exactly as promised…
Reviewed on 2021-01-14T09:18:06
The service was exactly as promised even on Christmas Eve. Boxtal kept us informed at every stage -easy to use web site.
read more
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