Review (August 2025)

Shop bj's wholesale club online and in-club for all your needs from groceries and paper products to tvs and tires. join today to enjoy member-only savings every day.

14.45B

Estimated Revenue

13.05M

Website Visitors

1.9/5

Trustpilot Score

What do we know about BJ's Wholesale Club?

Estimated Revenue (2020)

$14.45B

Total Employees

9000

Founded

1984

Industry

Retail

Location

Westborough, United States

About

BJ's Wholesale Club: Shop BJ's Wholesale Club for TV & Electronics, Computers & Tablets, Office, Patio, Garden & Outdoor, Furniture, Home, Appliances, Baby & Kids, Sports & Fitness, Toys & Video Games, Jewelry, Health & Beauty, Grocery, Household & Pet, Gift Cards, Clearance.

Social Links

Alexa Ranking: 22195

What is BJ's Wholesale Club's Revenue?

BJ's Wholesale Club's estimated revenue for 2024 is $14.45B.

What does BJ's Wholesale Club do?

Headquartered in Westborough, Massachusetts, BJ's Wholesale Club is a leading operator of membership warehouse clubs in the Eastern United States. The company currently operates over 215 clubs and more than 145 BJ's Gas® locations in 17 states. Explore career opportunities at BJ's and join our team today: www.bjs.com/careers

What are the monthly traffic metrics for Bjs?

6/mo Traffic Growth

-9.20%

All Time Traffic Growth

Create Free Account

Monthly Hits

13M

Time on Site

4.3Mins

Bounce Rate

38%

How fast is Bjs growing?

Bjs has grown by -6.8% in the last 6 months according to SimilarWeb.

How do people interact with Bjs?

Last month, Bjs received 13M visitors who spent an average of 4.3 minutes on the website and visited 5.0 different pages per session. Overall, 38% of people bounce on the first visit.

How do people find Bjs?

6.8M people (52%) visit Bjs directly. 5.1M (39%) people search for them in Google. Whereas, 180.7k (1%) discover Bjs through Facebook, Reddit, and YouTube. 165.9k (1%) visitors come from Bjs's email newsletters. Finally, 626.8k (4.8%) people come from affiliates and or paid referrals.

Who uses Bjs?

Bjs's top market is the United States and they receive 12.9M (98.7%) people.
Then the 2nd is Bahamas with 27k (0.2%).
The 3rd is is Canada with 20.3k (0.2%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Bjs's ads on Google?

Google Ads

BJ's® Wholesale Club | Shop Online Now for Low Prices‎

http://www.bjs.com/

Save$100s At BJ's Online. Members Can Shop Online & Save Big! Types: TV & Electronics, Computers & Tablets, Office Supplies, Furniture, Toys, Video Games, Gift Cards, Groceries, Appliances, Household Items 396-420 Marin Blvd, Jersey City, NJ‎ - ‎Open toda

BJs.com - BJ's Wholesale Club - Shop Our Deals & Save Big‎

http://www.bjs.com/

Shop Online Now For Low Prices, No Membership Needed To Shop & Save! Open 7 AM - 24 hrs Online · Instant Rebates Online · Low Member Pricing · Shipping Included 396-420 Marin Blvd, Jersey City, NJ‎ - ‎Open today · 9:00 AM – 10:00 PM Tuesday 9:00 AM – 10:0

bjs.com - BJ's® Wholesale Club - Shop Our Deals & Save Big‎

http://www.bjs.com/

Shop Online Now for Lowest Possible Prices. No Membership Needed to Shop & Save! One-Stop Shopping · Low Member Pricing · Live Online Chat

BJs.com | BJ's® Wholesale Club | Shop Our Deals & Save Big‎

https://www.bjs.com/

No Membership Needed. Shop BJ's® Online Now for Our Daily Deals & to Save Big! Low Member Pricing. One-Stop Shopping. Live Online Chat. Open 7 AM - 24 hrs Online. Shipping Included. Types: TV & Electronics, Computers & Tablets, Office Supplies, Furniture,

bjs.com - BJ's® Wholesale Club - Shop Our Deals & Save Big‎

http://www.bjs.com/

No Membership Needed. Shop BJ's® Online Now for Our Daily Deals & to Save Big! Low Member Pricing · Live Online Chat · One-Stop Shopping Types: TV & Electronics, Computers & Tablets, Office Supplies, Furniture, Toys, Video Games, Gift Cards, Groceries, Ap

What do Bjs's customers say about them?

Review Score

1.9/5

Total Reviews

75

Info

BJ's Wholesale Club
5 Star
15.0%
4 Star
0.0%
3 Star
5.0%
2 Star
5.0%
1 Star
75.0%
Read reviews that mention
Matreintsherde

Never work or shop here.

Reviewed on 2021-05-11T23:16:20

Working and shopping at this company was the absolute worst experience in my life. No matter where you are,you can count of BJ's managers to be completely worthless (in every sense of the word!). In the store I worked/shopped at, the managers made bad decision after bad decision, never once making a reasonable choice. Go to Sam's club if you want a good company to do business with.
read more
Carol Rollo

After purchasing items on my BJs…GASOLINE SCAM

Reviewed on 2021-05-09T00:09:16

After purchasing items on my BJs membership card that had "gas" credits, the first time I tried to buy gas at the station,and the attendant told me that I had to use my husband's membership card, not mine. I was also told that anything I purchased would roll over onto his card. So the next time we purchased an item with a gas credit, we used his card. He also inquired with Customer Service to find out how long we had to use the credit given on 4/27. They said, 3 weeks. So, within 3 weeks I went to fill up my car using his membership card. I did not receive a credit at the pump. I went to the attendant who said I needed to go into the store and get the refund. So, I did. At the counter I was asked by the clerk if I had my receipt (meaning my purchase, which was unreasonable). I asked her if she could look my receipt up. She was hesitant. I told her we had been told by Customer Service we had 3 weeks. I told her what had happened and what I had been told by the attendant. She then went and found another supervisor (not sure who) to whom I told my story, which was not correct. So, I interrupted and told him myself. He then went to look up my receipt with my husband's card number and came back and told me that we had not purchased anything with his card in a month and a half. He has asked me if I understood why. I told him that I understood that he had lost my business and left the store. Once I got home I looked through my trash and found the receipt, which had my husband's number clearly on the receipt, not mine. Not only did they lie to us, but there is nothing that limits the purchases on one family member or another but says, "All Members can..." get gas credits. It also says that it must expires within that month. This means that after trying to figure out the gas credit policy by speaking with 4 different employees, 3 at customer Service, that we were both given false information and no credit. I do not intend to shop with them again.
read more
Tim Devery

ordered outdoor furniture

Reviewed on 2021-05-05T12:51:55

ordered outdoor furniture. Delivery delayed 3 times. 4th time said it was delivered and signed by me.lol called shipping company, said it must have been a mistake.
read more
Kygokoi Kygokoi

There's a nasty girl the works here…

Reviewed on 2021-04-30T20:49:31

There's nasty girls that work here named Brittany, and shaylyn A lot of highlights in her hair kind of tall and grandpa glasses,has these freakishly long nails in her head in faces looks like a Mrs. Potato With freakishly drawn on eyebrows, headbleech blond highlighted haired, very long coffin nails, very ugly and disrespectful attitude to employees and customers. She's VERY pushy, will say "oh you f***** that up big time haha", like jee thanks for those words of encouragement. As well as steel and hide belongings of employees. And always looks over my shoulder when I'm at self checkout with her phone out like she's gonna take a pic of my membership. She is soo dumb she was very aggressive to a young girl work here pushing her to "signoff" her register to take over when the stupid girl named shaylyn is already logged on to "the podium" computer in the front of self check out area. I hope to god they fire both thier asses, they don't care if particular employees are very rude to customers and other employees aswell, fire her ass she think she cute with that PUSHY, GETO ATTITUDE OF HERS,"DO DAUHH", "ISSSS YOU GOOOD".
read more
Maizan

Horribly understaffed

Reviewed on 2021-04-19T22:08:13

Horribly understaffed. The few workers I did see were trying their best to keep up on a busy weekend.A business like this that has high volume should have appropriate coverage to keep up with sales. Wonder what's going on with this company.
read more
Derek Signore

Terrible customer service

Reviewed on 2021-04-12T21:40:31

Terrible customer service, lack of employees and product issues plague this retail chain.Their Stratford CT location is amongst the worst, 45 minutes waiting at a deli department (after roaming staff and their own customer service call in number said someone would be by shortly) tells you all you need to know. Maybe someone should remind their awful general manager that unlike Walmart or Target Members PAY to be here and with that membership fee comes certain things we expect...people actually at their designated stations, customer service that knows what’s going on and a manger competent enough to handle issues when they are presented. What a joke
read more
B.J. Foley

BEWARE

Reviewed on 2021-04-01T22:25:38

BEWARE Three stars only because of in store service and quality and price of some products. But,members BEWARE, this is the second year in a row that BJ’s tried to charge us double the cost for our membership. When questioned they respond with some unintelligible jibberish.
read more
Petunia kellum

Peggy Kelm

Reviewed on 2021-03-11T20:35:22

Peggy Kelm Gabriel gave me great service. Friendly, Good Attitude, Prompt, Attentive, Reliable.He has served me before on another visit and received the same great service. March 11, 2021. 1:30-2:30 Pm South Austin llocation
read more

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