Review (August 2025)

17.9M

Estimated Revenue

2.87M

Website Visitors

2/5

Trustpilot Score

What do we know about Bitstamp?

Estimated Revenue (2020)

$17.9M

Total Funding

$12.4M

Total Employees

210

Founded

2011

Industry

Financial Services

Last Funding Date

Equity Crowdfunding Jan 2017

Location

Luxembourg, Luxembourg

About

Bitstamp:

Social Links

Alexa Ranking: 9879

What is Bitstamp's Revenue?

Bitstamp's estimated revenue for 2024 is $17.9M.

What does Bitstamp do?

Bitstamp is the world's longest-standing cryptocurrency exchange, continuously supporting the Bitcoin economy since 2011. With a proven track record and mature approach to the industry, Bitstamp provides a secure and transparent venue to over four million customers and enables partners to access emerging crypto markets through time-proven infrastructure.

What are the monthly traffic metrics for Bitstamp?

6/mo Traffic Growth

-50.00%

All Time Traffic Growth

Create Free Account

Monthly Hits

3M

Time on Site

4.0Mins

Bounce Rate

50%

How fast is Bitstamp growing?

Bitstamp has grown by -27.4% in the last 6 months according to SimilarWeb.

How do people interact with Bitstamp?

Last month, Bitstamp received 3M visitors who spent an average of 4.0 minutes on the website and visited 3.0 different pages per session. Overall, 50% of people bounce on the first visit.

How do people find Bitstamp?

1.8M people (62%) visit Bitstamp directly. 427.8k (15%) people search for them in Google. Whereas, 426.7k (15%) discover Bitstamp through Facebook, Reddit, and YouTube. 197k (7%) visitors come from Bitstamp's email newsletters. Finally, 6.4k (0.2%) people come from affiliates and or paid referrals.

Who uses Bitstamp?

Bitstamp's top market is the Germany and they receive 365.7k (12.7%) people.
Then the 2nd is Slovenia with 215.8k (7.5%).
The 3rd is is United Kingdom with 206.5k (7.2%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Bitstamp's ads on Google?

Google Ads

Bitstamp Official Site - Bitstamp

https://www.bitstamp.net/

Proven track record. Mature approach. Most secure crypto investing and trading platform. A secure and regulated cryptocurrency platform built to the highest standards. Fund. Trade. Register. Types: Bitcoin, XRP, Ether, Litecoin, Uniswap, Chainlink, Stellar Lumens, Aave.

Bitstamp Exchange - Bitstamp

https://www.bitstamp.net/

World's longest-standing cryptocurrency exchange with 4+ million investors and traders. Exchanging bitcoin since 2011. 24/7 dedicated human support. Industry-leading uptime.

Bitstamp Exchange - Bitstamp

https://www.bitstamp.net/

Proven track record. Mature approach. Most secure crypto investing and trading platform. A secure and regulated cryptocurrency platform built to the highest standards. Fund. Trade. Register. Types: Bitcoin, XRP, Ether, Litecoin, Uniswap, Chainlink, Aave.

Keyword: bitstamp authentication code

Bitstamp© Official Site - Trade Crypto Instantly - bitstamp.net

https://www.bitstamp.net/

A Secure & Regulated Cryptocurrency Platform Built to the Highest Standards. 98% of Assets Stored Safely Offline. Highly Encrypted Personal Data. Register. Fund. Trade. Types: Bitcoin, XRP, Ether, Litecoin, Uniswap, Chainlink, Stellar Lumens, Aave, Algorand, Gemini.

Bitstamp - Bitstamp Exchange

https://www.bitstamp.net/

Proven track record. Mature approach. Most secure crypto investing and trading platform. A secure and regulated cryptocurrency platform built to the highest standards. Fund. Register.

What do Bitstamp's customers say about them?

Review Score

2/5

Total Reviews

431

Info

Bitstamp

[email protected]

+44 20 3868 9628

London

5 Star
5.0%
4 Star
5.0%
3 Star
5.0%
2 Star
0.0%
1 Star
85.0%
Read reviews that mention
Jane

Getting my money back wasn't so easy as…

Reviewed on 2021-05-24T03:00:00

Getting my money back wasn't so easy as it was strenuous and tiring. Initially, they started asking for unnecessary paperworks and documents as part of their ploy to delay.Later, they requested an exorbitant withdrawal fee which I paid reluctantly. It was when they requested for a document which I had provided earlier, I figured something might be wrong. I reported my situation to a renowned recovery company / CLOUD RECOVERY OPTION .net / and I got my money back after a long charge-back process as companies hate being hit with a charge back as it dampens their reputation.
read more
Kela

Problem fixed this time

Reviewed on 2021-05-23T21:54:37

I signed up a week ago and had no problem funding my account (unlike Blockchain). Today I logged in and couldnt get past the 2 factor authentification code message.Even downloaded their app looking for a code. Finally found the customer service number. "Christina" answered after only a few minutes. She reminded me the code was not on their personal app but Google's Authenticator app or DUO that was downloaded when I registered. Found it and was able to log in. I would NEVER have remembered downloading this because their initial verification is a lot. I don't know if I will have other problems in the future (hence the 4 stars) but customer service was effective today.
read more
James

Intrusive + Dishonest - exactly what crypto shouldn't be

Reviewed on 2021-05-22T10:05:09

Brutal, invasive and creepy KYC. Bitstamp will send you on a ridiculous and insulting assault course of having to prove you are not a criminal.Way beyond what is required by KYC and 'applicable laws and regulations' Where did you get your money from? Prove it. What are you using crypto for? Prove it. Where did you send 1 ETH you bought? Why? For what purpose? Show us and prove it. And on, and on. But of course this is for your 'safety' and a 'stable' environment for you. Prepare for empty templated responses to all issues. Oh, and of course your access to your own honestly earned funds, and honestly bought crypto will be limited or completely denied. Avoid.
read more
REUBEN EDMUND EARLE KEIZER

tried to fund my newly opened account

Reviewed on 2021-05-20T19:35:05

tried to fund my newly opened account. I had to do a wire transfer vs ACH --- I transfered fund via their transfer agent in Calif (Silvergate Bank)My money was accepted and two days later my monies we returned minus $50.00 My originating bank has no info as to why. Silvergate pleads ignorance indicating they are a pass through and that I should contact Bitstamp --hopefully this will open bitstamp to respond.. I want to trade with them but I dont want to give them another 50 bucks
read more
Bruce

You can put money in, but you can't take it out...

Reviewed on 2021-05-19T22:31:05

I created my account and transferred crypto currency in with the intent of exchanging it to USD and withdrawing it.But they won't let me withdraw. The site says that I need to call and talk to customer service to get my account cleared for withdrawals, but when I call they say that I need to talk to a security agent, but there is never one available and call again later. I have call several times a day for three days in a row, with the same response.
read more
Pol Gomà Deàs

I was a happy customer until they…

Reviewed on 2021-05-18T16:08:01

I was a happy customer until they cancelled my account for no apparent reason. After providing them with my bank account details to withdraw the money,they deducted 75€ in fees and did not want to provide with a receipt. Edit: thanks Bitstamp support for replying here. I've done so and your reply was "Unfortunately, we are unable to provide any further information on the reasons leading to the termination of your account due to our internal policies."
read more
Etienne Domijan

A garbage brokership

Reviewed on 2021-05-16T21:43:38

A garbage brokership. They take your money and won't let you take your money.
neil

mother fuckkkers thief's BE AWARE DONT…

Reviewed on 2021-05-14T09:07:11

mother fuckkkers thief's BE AWARE DONT DEAL WITH THIS MOTHER FUCKkkkERS COMPANY !!STOLEN MY MONEY !!!
read more

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