Review (August 2025)

Axs.com brings you inside access to tickets, artist news, and exclusive stories on concerts, tours, sports teams, family events, arts, theater, and festivals — nationally and in your town.

1.4B

Estimated Revenue

12.23M

Website Visitors

1.7/5

Trustpilot Score

What do we know about AXS?

Estimated Revenue (2020)

$1.4B

Total Employees

400

Founded

2011

Industry

Entertainment

Location

Los Angeles, United States

About

AXS: AXS.com brings you inside access to tickets, artist news, and exclusive stories on concerts, tours, sports teams, family events, arts, theater, and festivals — nationally and in your town.

Social Links

What is AXS's Revenue?

AXS's estimated revenue for 2024 is $1.4B.

What does AXS do?

AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events – from concerts and festivals to sports and theater – at some of the most iconic venues in the world. Since our founding in 2011, we've consistently pushed the industry forward and improved experiences for fans, making it easier than ever to discover events, find the perfect seats, and enjoy unforgettable live entertainment, and we continue to lead the evolution of our industry today. Headquartered in Downtown Los Angeles, California, we also work in wonderful offices throughout the US, the UK, and Europe. At each location you'll find a team of dedicated, diverse employees (we've dubbed ourselves "Fanatix") who create groundbreaking products and services in a fun, fast-paced environment. We love what we do along with our fantastic culture, enviable perks, and comprehensive benefits. We're passionate about improving the fan experience and providing game-changing solutions for our clients, and we're always looking for smart, motivated people to help make it happen. Bring your enthusiasm, your big ideas, and your desire to team up with some of the best and brightest in technology and entertainment. Together we keep the world cheering.

What are the monthly traffic metrics for Axs?

6/mo Traffic Growth

-79.30%

All Time Traffic Growth

Create Free Account

Monthly Hits

12M

Time on Site

3.0Mins

Bounce Rate

41%

How fast is Axs growing?

Axs has grown by -88.4% in the last 6 months according to SimilarWeb.

How do people interact with Axs?

Last month, Axs received 12M visitors who spent an average of 3.0 minutes on the website and visited 4.0 different pages per session. Overall, 41% of people bounce on the first visit.

How do people find Axs?

4.2M people (35%) visit Axs directly. 2.8M (23%) people search for them in Google. Whereas, 694.2k (6%) discover Axs through Facebook, Reddit, and YouTube. 253.9k (2%) visitors come from Axs's email newsletters. Finally, 51.1k (0.4%) people come from affiliates and or paid referrals.

Who uses Axs?

Axs's top market is the United States and they receive 10.3M (84.1%) people.
Then the 2nd is United Kingdom with 952k (7.8%).
The 3rd is is Sweden with 203.6k (1.7%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Axs's ads on Google?

Google Ads

Buy PBR World Finals Tickets | Get Tickets From PBR Direct | AXS.com‎

https://www.axs.com/series/6904/2019-professional-bull-riders-world-final-tickets?skin=tmobile?utm_source=search

Order PBR World Finals Tickets Today Through PBR. See All The Action Live on Nov. 6-10. See the World’s Best Riders and Rankest Bulls Live at T-Mobile Arena. Secure Checkout. T-Mobile Arena. Guaranteed Authentic. November 6-10, 2019. Great Selection.

MST3K 30th Anniversary Tour | Live in New York 2018 | AXS.com‎

https://www.axs.com/events/355697/mystery-science-theater-3000-live-tickets

See MST3K Perform at Playstation Theater in New York. Get Official Tickets Now!

Portugal. The Man Concert | Live in Forest Hills this Sep | AXS.com‎

https://www.axs.com/events/349689/portugal-the-man-tickets?skin=foresthills

See Portugal. The Man Perform at Forest Hills Stadium. Get Official Tickets Now!

Celine Dion Tickets - Resorts World Theater 11/20

https://www.axs.com/series/11716/celine-dion-the-theatre-at-resorts-world-las-vegas-tickets?skin=resortsworld

See Celine Dion in Las Vegas at Resorts World Theater. Tickets on Sale Now! Open Monday To Friday. Sign Up Online. Chat Support Available.

Celine Dion Concert Tickets - Resorts World Theater 11/20

https://www.axs.com/series/11716/celine-dion-the-theatre-at-resorts-world-las-vegas-tickets?skin=resortsworld&mkt_campaign=6ZXPU94AVE54FZO5ISSODDBG

See Celine Dion in Las Vegas at Resorts World Theater. Tickets on Sale Now! Highlights: Gift Cards Available, App Available.

Keyword: celine dion concert

What do Axs's customers say about them?

Review Score

1.7/5

Total Reviews

1056

Info

AXS USA
5 Star
15.0%
4 Star
0.0%
3 Star
0.0%
2 Star
0.0%
1 Star
85.0%
Read reviews that mention
Andrew Carson

commemorative ticket

Reviewed on 2021-05-18T21:07:24

i missed out on the chance to get a commemorative 3d ticket due to fan club presale stress and AXS was able to help me out and add the add-on to my existing ticket order hassle-free.definitely made my day! thanks AXS! great customer service!
read more
Gemma

Helped me with an add-on purchase the…

Reviewed on 2021-05-18T19:05:50

Helped me with an add-on purchase the day after I bought my tickets - totally effortless,efficient and very appreciated!
read more
mfernandez.

help center never answers

Reviewed on 2021-05-18T06:21:39

i cannot get a hold of anybody to help me fix a small issue. i’ve sent an email, filled out a support form,called, and dm’d on instagram and still no response. anyways i have a tiny issue that can be solved, basically i mistyped my email for my e-tickets and i just wanted them to be sent to the correct email. it’s not that hard besties. if you’d respond that would be great ??
read more
Victor

This site is horrible please people do…

Reviewed on 2021-05-16T18:07:37

This site is horrible please people do not use this site I can't get my refund and can't speak to areal person EVER this is a scam and they are going to replay we are sorry we are doing everything we can to resolve ur issue like just give me my money so I can move on ....Trash just trash DO NOT USE AXS...So update they sent some bs response like that gonna fix it I've done everything you said and still nothing do yall have like one person replying...ur response is useless
read more
Philip Lockwood

Terrible Experience trying to buy tickets.

Reviewed on 2021-05-13T19:56:29

I tried to purchase tickets and received a response "Are you a real fan" then when I tried to resolveafter waiting 45 minutes in a que for a customer service Rep I was told it would be 24-48 hours until someone could help me. Obviously the tickets will be gone at that point. It was a terrible experience and a huge waste of time! I would not EVER buy tickets from this company moving forward. They need to make major adjustments to their process and customer service.
read more
A'Yanna Brown

AXS are SCAMMERS

Reviewed on 2021-05-13T18:28:30

The representative (Kelsey) did not help me and I had to keep repeating myself. This company is scamming people and it’s very sad.The customer service is HORRIBLE and I already waited 2 weeks for a response just to have to deal with this. I’ll never get anything from this company again and they better hope I don’t sue.
read more
Devin Long

Incompetent Chat Support for Covid Refunds

Reviewed on 2021-05-12T19:30:16

AXS unfortunately had to cancel a concert I had purchased tickets for. This was over a year ago,and the card I had used to purchase these tickets had to be cancelled. I contacted AXS about how to ensure I can still receive a refund. The support chat is completely useless and after finally being connected to an agent, they told me I had people in front of me. The queue they show in the chat is misleading, but is not even worth waiting for. After about 30 minutes of slow back and forth the agent somehow thought that the old card number I had been warning them about was the new card they should be using. When I questioned them about this they left the chat. Terrible. I honestly think I would voluntarily miss a show just to avoid giving this business any of my money.
read more
Nicole

never never never again!!!!!!!!!!!!!!

Reviewed on 2021-05-08T16:36:03

don't you ever ever ever buy tickets true this app!!!!! i have so many problems to get in to the show,I am 20 minutes later to the show already and the same thing happend to me last year with them.I had to buy new tickets at the window 8$ more each ticket and they will return (maybe) my old tickets to my account. And I might be another one hour with them on the phone to give me my money back due to their mistake, I am not talking about problems with transfering 4 tickets yesterday to my friend at the wrong email and then tried to get them back! Then my friend figured it out and she found them, but she lost 40 minutes, the same me...1 more hour waist with lot of time and headache,never never never again!!!!!!!!!!!!
read more

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