Review (March 2024)

Yotpo is an ecommerce marketing platform with the most advanced solutions for customer reviews, visual marketing, loyalty, referrals, and sms marketing. find out more about how your brand can drive growth with yotpo here.

41.5M

Estimated Revenue

4.55M

Website Visitors

2.2/5

Trustpilot Score

What do we know about Yotpo?

Estimated Revenue (2020)

$41.5M

Total Funding

$406M

Total Employees

520

Founded

2011

Industry

Internet

Last Funding Date

Series F Mar 2021

Location

New York, United States

About

Yotpo: Yotpo is an eCommerce marketing platform with the most advanced solutions for customer reviews, visual marketing, loyalty, referrals, and SMS marketing. Find out more about how your brand can drive growth with Yotpo here.

Social Links

Alexa Ranking: 48229

What is Yotpo's Revenue?

Yotpo's estimated revenue for 2023 is $41.5M.

What does Yotpo do?

Yotpo is the leading eCommerce marketing platform, helping thousands of forward-thinking brands like Rebecca Minkoff, MVMT, Bob's Discount Furniture, and Steve Madden accelerate direct-to-consumer growth. Our single-platform approach integrates data-driven solutions for reviews, loyalty, SMS marketing, and more, empowering brands to create smarter, higher-converting experiences that spark and sustain customer relationships. We integrate with the tools online businesses use every day, including Google, Instagram, top eCommerce platforms, and the rest of the marketing technology stack. Yotpo is a Forbes Cloud 100 company with offices worldwide including New York, London, and Tel Aviv. Our mission? Empowering brands to grow their direct-to-consumer business through captivating experiences that spark and sustain lasting customer loyalty.

What are the monthly traffic metrics for Yotpo?

6/mo Traffic Growth

-7.20%

All Time Traffic Growth

Create Free Account

Monthly Hits

5M

Time on Site

1.5Mins

Bounce Rate

51%

How fast is Yotpo growing?

Yotpo has grown by -3.6% in the last 6 months according to SimilarWeb.

How do people interact with Yotpo?

Last month, Yotpo received 5M visitors who spent an average of 1.5 minutes on the website and visited 2.0 different pages per session. Overall, 51% of people bounce on the first visit.

How do people find Yotpo?

1.1M people (24%) visit Yotpo directly. 549.9k (12%) people search for them in Google. Whereas, 98.1k (2%) discover Yotpo through Facebook, Reddit, and YouTube. 2.7M (58%) visitors come from Yotpo's email newsletters. Finally, 7k (0.2%) people come from affiliates and or paid referrals.

Who uses Yotpo?

Yotpo's top market is the United States and they receive 2.7M (59.3%) people.
Then the 2nd is United Kingdom with 206.9k (4.6%).
The 3rd is is Canada with 189.9k (4.2%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Yotpo's ads on Google?

Google Ads

yotpo.com - Yotpo Official Site‎

https://www.yotpo.com/lp/request-a-demo1/

Get 9x More Reviews. Leverage Your Customers' Voice! Highlights: Full Google Integration, Retention And Engagement Suite, In-Mail Technology… New York, NY‎ - (646) 977-7959‎ - Closing soon · 9:00 AM – 6:00 PM Friday 9:00 AM – 6:00 PM Saturday Closed Sunda

Empower Your Reviews - +200,000 Stores Use Yotpo - yotpo.com‎

https://www.yotpo.com/lp/comparison-powerreviews/

Decrease cost per sale and maximize your marketing spend with Yotpo Engage Your Customers · SEM & SEO Tools · Turn Trust Into Sales · Collect Verified Reviews Amenities: Content Generation, Shoppable Instagram, Social Photo Curation, Enhanced SEO, Custome

Yotpo Official Site | Moderate your own content | yotpo.com‎

https://www.yotpo.com/

Accelerate growth with reviews, visual marketing, loyalty, and referrals.

#1 Customer Reviews Platform | Turn Trust Into Sales‎

https://www.yotpo.com/lp/comparison-feefo/

Collect and leverage customer reviews throughout the buyer journey. Get a demo! Engage your shoppers. Get more reviews. Visual marketing. Drive conversion. Schedule a demo. Services: Dynamic Retargeting Ads, AI-Powered Solutions, Custom Questions.

Get Authentic Reviews - yotpo.com‎

https://www.yotpo.com/lp/request-a-demo1/

Turn Trust Into Sales With Yotpo. Leverage The Power of Your Reviews! New York, NY‎ - (646) 977-7959‎ - Open today · 9:00 AM – 6:00 PM Friday 9:00 AM – 6:00 PM Saturday Closed Sunday Closed Monday 9:00 AM – 6:00 PM Tuesday 9:00 AM – 6:00 PM Wednesday 9:00

What do Yotpo's customers say about them?

Review Score

2.2/5

Total Reviews

17

Info

Yotpo
5 Star
20.0%
4 Star
0.0%
3 Star
6.7%
2 Star
6.7%
1 Star
66.7%
Read reviews that mention
François

DO NOT TRUST THIS COMPANY

Reviewed on 2021-03-08T10:37:42

DO NOT CHOOSE GROWTH PLAN ! I suscribed through paypal for growth plan, and I just can't unsuscribe,these guys have been stealing my money for 5 month in a row. Customer service doesn't want to refund me. I can't unsuscribe trough paypal. DO NOT use paypal to pay this scam company ! ALSO prices are WAY TOO HIGH. FIND ANOTHER SMS APP !
read more
CC Mavocado

The worst and most expensive Review…

Reviewed on 2021-03-03T05:28:21

The worst and most expensive Review solution for Word Press. STAY AWAY FROM THIS COMPANY. They will charge you premium.They will take 7 days to answer each email you sent and they will NEVER offer any sort of valid support. This is by far the worst experience I have ever had with any WordPress plugin. How ironic for a company that pretends selling a good Review solution.
read more
Chet

Appalling customer service.

Reviewed on 2021-02-17T08:54:49

Appalling customer service. I have attempted to contact their useless support dept no less than 4 times,as a paying customer, and not once has anyone bothered to respond. Due to the pathetic advice provided by this company, customers who are not supposed to receive discounts, are continually getting extra discounts. I would not recommend this company to anyone.
read more
Kolbe

Removes bad reviews so that sales…

Reviewed on 2021-01-19T19:06:32

Removes bad reviews so that sales increase, cannot be trusted. Just look at Dakine Poacher RAS 36L bag reviews on Dakines website vs what the ski community says.Bag falls apart and isnt good for skiing.
read more
Paul Mitchell

Avoid at all costs - from a seasoned user

Reviewed on 2020-12-24T22:03:59

Having used Yotpo for almost two years, I can credibly say that it was a terrible experience.- The web platform is full of bugs and glitches, and takes ages to load each page - Customer support takes ages to to respond to tickets (sometimes over a week!) - Some basic features are only available with their highest-price enterprise plan - There is no flexibility to import orders manually unless you're on the highest-price plan - As a subscription business, we had no way to filter review requests to only be sent to new customers, rather than all existing customers - The pricing is RIDICULOUSLY high for what you get - They are only focussed on servicing their Enterprise clients, and couldn't care less about clients on lower tiers - I can go on and on with this list. We have recently switched to a lower-priced competitor, and now we have all the features we need for ONE FIFTH of what we were paying with Yotpo, and a much better service. Don't waste your 1) time, 2) money, and most importantly 3) nerves, by signing up for Yotpo.
read more
Anne Monte

It's an easy website to be use

Reviewed on 2020-09-24T17:01:23

It's an easy website to be use. User friendly, will be able to find people that actually use products you sell.It can be slow at times but it is good nonetheless. Will be using this more and be reviewing again but so far I think I like it.
read more
TGEL

I have been using the website and so…

Reviewed on 2020-09-21T02:41:10

I have been using the website and so far, I found it easy to navigate and it was very helpful withgetting reviews.
read more
Simon Klemm

Usability is terrible!

Reviewed on 2020-07-21T12:27:20

The usability is reaaally bad. Incredibly slow UI. Buggy. Do not use Yotpo if you want a greatexperience.
read more

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