Review (August 2025)

Workplace solutions, document management and digital printing technologies to help organizations communicate, connect and work.

7.02B

Estimated Revenue

1.61M

Website Visitors

1.7/5

Trustpilot Score

What do we know about Xerox?

Estimated Revenue (2020)

$7.02B

Total Employees

51000

Founded

1960

Industry

Information Technology And Services

Location

Norwalk, United States

About

Xerox: Workplace solutions, document management and digital printing technologies to help organizations communicate, connect and work.

Social Links

Alexa Ranking: 35158

What is Xerox's Revenue?

Xerox's estimated revenue for 2024 is $7.02B.

What does Xerox do?

In the era of intelligent work, we're not just thinking about the future, we're making it. Xerox Corporation (NYSE: XRX) is a technology leader focused on the intersection of digital and physical. We use automation and next-generation personalization to redefine productivity, drive growth and make the world more secure. Every day, our innovative technologies and intelligent work solutions—Powered by Xerox ®—help people communicate and work better. Discover more at www.xerox.com.

What are the monthly traffic metrics for Xerox?

6/mo Traffic Growth

10.20%

All Time Traffic Growth

Create Free Account

Monthly Hits

2M

Time on Site

3.3Mins

Bounce Rate

48%

How fast is Xerox growing?

Xerox has grown by -0.6% in the last 6 months according to SimilarWeb.

How do people interact with Xerox?

Last month, Xerox received 2M visitors who spent an average of 3.3 minutes on the website and visited 3.0 different pages per session. Overall, 48% of people bounce on the first visit.

How do people find Xerox?

502.3k people (31%) visit Xerox directly. 1M (62%) people search for them in Google. Whereas, 13.3k (1%) discover Xerox through Facebook, Reddit, and YouTube. 18.9k (1%) visitors come from Xerox's email newsletters. Finally, 602.4 (0.0%) people come from affiliates and or paid referrals.

Who uses Xerox?

Xerox's top market is the United States and they receive 492.7k (30.5%) people.
Then the 2nd is Russian Federation with 111.3k (6.9%).
The 3rd is is United Kingdom with 68.8k (4.3%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Xerox's ads on Google?

Google Ads

Xerox® Official Site | Workplace Digital Solutions‎

https://www.xerox.com/

Grow Your Business with Xerox Business and Technology Solutions.

Xerox® Multifunction - Xerox.com‎

http://www.office.xerox.com/digital-printing-equipment/multifunction-printer/paper-tab/enus.html

Print, Copy, Scan and Fax in Quality Xerox Color.

Xerox® Multifunction Printers | Transform How You Work‎

https://www.office.xerox.com/en-us/multifunction-printers?cmp=KNC-XOGUS&HBX_PK=workcenter&HBX_OU=50&ADGRP=workcentre

Print, Copy, Scan and Fax in Quality Xerox Color. Learn More Today.

Xerox® Color Printers - Xerox.com‎

https://www.shop.xerox.com/shop/office-equipment/color?utm_source=google&utm_medium=cpc&utm_term=sitelink_color_printers&utm_campaign=generic

Maximize Office Efficiency & Lower Costs w/ Xerox Business Printers. Highlights: Cost Effective, Professional Solid Ink Technology

Xerox® DocuShare® System | Document Digitization Services‎

https://www.xerox.com/en-us/services/document-processing?cmp=ppc-mds&clp=us&HBK_PK=xerox&HBX_OU=50&ADGRP=services_-_digital_transaction_processing

Simplify Your Business Processes With Our Document Digitization Services. Shop Online. Find A Sales Location. Health Records Management. Back File Conversion. Highlights: Help Streamline And Automate Business Processes, Transform Paper-Based Workflows, Re

What do Xerox's customers say about them?

Review Score

1.7/5

Total Reviews

67

Info

Xerox
5 Star
10.0%
4 Star
0.0%
3 Star
10.0%
2 Star
5.0%
1 Star
75.0%
Read reviews that mention
R Wilder

EXTREMELY BAD

Reviewed on 2021-04-26T13:23:18

EXTREMELY BAD - do not buy; I bought a versalink printer 1 year 3 weeks ago and sheet broke.Also bought over £ 1,000 in toner to maintain warranty. When I called Xerox to get a repair I was sent from Pillar to post and after a week eventually told that as one year had passed printer was out of warranty As for spending over £1,000 on toner I was told this did not extend the warranty because toner had to be bought within 6 month before end of the warranty and extended warranty had to be registered on website before expiry of warranty. UNBELIEVABLY BAD
read more
Les Pendleton

Worst printer I have ever purchased.

Reviewed on 2021-04-19T15:30:53

I have had a new Xerox printer for over 6 months and the scanner and Wi-Fi have yet to work.We have had service support to our home from private companies who tried to work with Xerox to get it fixed multiple times. Their product is crap and their support is worse.
read more
Stuart Smith

Xerox Trustworthy and Responsive

Reviewed on 2021-04-15T12:51:13

My previous comments and bad experiecen - it transpires - was to a number which does not belong to Xerox.I tried contacting again this morning only to find out it isnt Xerox but a private company who try to dupe people into sending out engineers to fix faulty electrical equipment and then overcharge. Some very dodgy people working at the company, all of who seem to be working on mobiles, out and about, likely un-monitored. I have no idea how I ended up on the phone to them, but lesson learnt. My inital reaction was merited, but should not be directed to Xerox so am updating Trust Pilot review accordingly since Xerox have done nothing wrong.
read more
Rami

very bad service after spending almost…

Reviewed on 2021-03-30T11:15:33

very bad service after spending almost 1500 pound on machine you cant get service DONT BUY
ANDI BOREN

BEYOND TERRIBLE CUSTOMER SERVICE. FRAUDULENT PRACTICES. BUYER BEWARE.

Reviewed on 2021-03-19T03:08:57

Our medical office decided not to renew our contract because their fees for making copies were so highthat it was cheaper to contract with a local company and pay them for their copies while still paying the lease on the Xerox machine. Something just isn’t right with that situation but it gets worse. Once I told their sales rep that we wouldn’t be moving forward with extending our contract, he became belligerent. One day he came up to our practice and lied to our receptionist, telling her he had a meeting with me. He then refused to leave our patient waiting area until I came to speak with him. When I did go to speak with him, IN FRONT OF ALL OF OUR PATIENTS AND MY EMPLOYEES, he became angry, demanding that I give him an explanation for why we weren’t going to continue our contract with Xerox. He went on to tell me that he had gone “above and beyond for us trying to negotiate a better rate and he didn’t have to do that”. Unbelievable. But wait, it gets worse. At that time we still had 6 months to go on our contract. I marked on my calendar when the first date opened up to notify them we were cancelling our contract. I sent this via certified mail at the very beginning of that 60 day window. No response. I gave it about 4 weeks but when I didn’t hear from them, I started calling. I couldn’t tell you how many times I waited on the line only to be hung up on or was transferred to somebody’s voicemail or told I couldn’t be found in the system. I didn’t give up and finally found somebody I thought could help me. He told me they never got a letter and asked me to send the letter to him via email. He confirmed receipt and said it would be handled. But nope, the contract term date came and went and they never came and got the copier or reached out to us again. I didn’t really think much about it until our CPA emailed me and said that Xerox TURNED US INTO COLLECTIONS. So I started calling and emailing again. I was told by the same gentleman that helped me before that he saw my letter was uploaded but couldn’t figure out why they were still billing us because he didn’t show any open invoices. He set up two conference calls so that we could get it all squared away. They stood me up both times and this is where we currently stand. RUN, DONT WALK AWAY FROM THESE GUYS. Find somebody locally— they have better prices and WAY better customer service. All Xerox wants is your money and when they don’t get it their next best option is to make it incredibly difficult for you to move on. So I’m here to warn as many people as I can on any forum that I can (I’m just getting started) so that others don’t make the same mistake we did.
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Ryan Sned

James in bay area was very very helpful…

Reviewed on 2021-03-08T21:50:58

James in bay area was very very helpful he deserves a raise far beyond what was expected fixed ourprinter in a very timely manner
read more
Chase Rowland

Don't ever buy from this company

Reviewed on 2021-03-03T23:09:04

This is the worst company I have ever purchased from, customer support is beyond awful and none of their products work.This company needs to be shut down.
read more
Jana

Extremely poor service

Reviewed on 2021-02-23T12:55:25

Extremely poor service. I bought a printer which was erratic all along but Xerox never picked up call.Calls are being abruptly disconnected after wait of hours. They do this deliberately, unable to face customers. Clear deceptive. Will never buy xerox again.
read more

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