Review (April 2024)

Travel insurance for independent travellers from more than 130+ countries. buy, extend & claim online. 24hr worldwide assistance.

9.5M

Estimated Revenue

742.57k

Website Visitors

3.5/5

Trustpilot Score

What do we know about World Nomads Group?

Estimated Revenue (2020)

$9.5M

Total Employees

32

Founded

1999

Industry

Leisure Travel Tourism

Location

Sydney, Australia

About

World Nomads Group: Travel insurance for independent travellers from more than 130+ countries. Trusted by Lonely Planet - buy, extend & claim online. 24hr worldwide assistance.

Social Links

Alexa Ranking: 79134

What is World Nomads Group's Revenue?

World Nomads Group's estimated revenue for 2023 is $9.5M.

What does World Nomads Group do?

World Nomads Group Pty Ltd (WNG) is one of the fastest growing and most innovative travel insurance companies in the world. Established in 2000, it has grown to become one of Australia's largest operators and is home to a network of market leading brands servicing various traveller segments. At the core of our business is a large team of technology, editorial and production staff that help drive the innovation, customer experience and travel safety content that ensures our products stay relevant to our customers. Each year we protect over 800,000 travelling customers. In response to the devastating Asian Tsunami in 2004, our founders also established a philanthropic venture named The Footprints Network (www. footprintsnetwork.org) , an online organisation that collects micro- donations within ecommerce transactions. It was set up to allow travel insurance customers to donate small amounts ($2) on top of their insurance purchases to support charity projects throughout the world. It has since grown to incorporate other e-commerce partners, but 100% of the charities administration costs are still covered by WNG. This ensures each dollar donated makes its way in full to the nominated charities. So far its efforts have: • Raised over $2m from our customers towards funding global projects • Completed over 100 projects from Water Sanitisation to Children's education

What are the monthly traffic metrics for Worldnomads?

6/mo Traffic Growth

-39.00%

All Time Traffic Growth

Create Free Account

Monthly Hits

743k

Time on Site

1.3Mins

Bounce Rate

65%

How fast is Worldnomads growing?

Worldnomads has grown by 39.1% in the last 6 months according to SimilarWeb.

How do people interact with Worldnomads?

Last month, Worldnomads received 743k visitors who spent an average of 1.3 minutes on the website and visited 2.0 different pages per session. Overall, 65% of people bounce on the first visit.

How do people find Worldnomads?

187k people (25%) visit Worldnomads directly. 525.1k (71%) people search for them in Google. Whereas, 11.9k (2%) discover Worldnomads through Facebook, Reddit, and YouTube. 5k (1%) visitors come from Worldnomads's email newsletters. Finally, 404.9 (0.1%) people come from affiliates and or paid referrals.

Who uses Worldnomads?

Worldnomads's top market is the United States and they receive 310.2k (41.8%) people.
Then the 2nd is United Kingdom with 62.3k (8.4%).
The 3rd is is Canada with 51.4k (6.9%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Worldnomads's ads on Google?

Google Ads

World Nomads Travel Insurance - Coverage For The Unexpected‎

https://www.worldnomads.com/travel-insurance/

Simple & Flexible Trip Insurance for International or Domestic Travel. Trusted By Lonely Planet · 24/7 Emergency Assistance · Award-Winning Insurer

World Nomads Travel Insurance - Coverage For The Unexpected‎

https://www.worldnomads.com/travel-insurance/

Simple & Flexible Trip Insurance for International or Domestic Travel. Trusted By Lonely Planet · 24/7 Emergency Assistance · Award-Winning Insurer

worldnomads.com - World Nomads™ - Travel Insurance Made Simple‎

https://www.worldnomads.com/usa/travel-insurance/

Lonely Planet's Trusted Provider for Independent Travelers. Buy & Claim Online! Award Winning Insurer · Trusted By Lonely Planet

World Nomads Travel Insurance | Buy, Extend and Claim Online‎

https://www.worldnomads.com/usa/travel-insurance/

24/7 Emergency Assistance, Medical Cover, Trip Cancellation, Gear Cover & More! Simple & Flexible Trip Insurance for Global Travel. Explore Your Boundaries. 140+ Activities Covered. Multi-Lingual Assistance. Insurance coverage: Over 100 Miles from Home, T

worldnomads.com - World Nomads™ - Travel Insurance Made Simple‎

https://www.worldnomads.com/travel-insurance/

Lonely Planet's Trusted Provider for Independent Travelers. Buy & Claim Online! Award-Winning Insurer · Trusted By Lonely Planet · 24/7 Emergency Assistance

What do Worldnomads's customers say about them?

Review Score

3.5/5

Total Reviews

1670

Info

World Nomads

[email protected]

+61 2 82630400

Sydney

5 Star
85.0%
4 Star
0.0%
3 Star
0.0%
2 Star
0.0%
1 Star
15.0%
Read reviews that mention
Emma

Although I didnt get to use World…

Reviewed on 2021-05-21T10:58:25

Although I didnt get to use World Nomads travel insurance due to recent world events,I am really glad I had bought it with them. Everytime I have got in touch with them they have always responded really quickly, and been really friendly, helpful and understanding. I was initially offered a credit voucher, which I accepted as I was hoping to just delay the travel trip. When my situation changed they dealt with my request for a refund quickly. If we ever get to travel again I will definitely get my insurance through you guys. Also if you have any jobs going in Australia I am available. Thanks again.
read more
Daan

Excellent customer service

Reviewed on 2021-05-19T22:10:38

Excellent customer service. Received a very swift reply to my question and got a solution to my problemvery quickly.
read more
S.B

Great customer service

Reviewed on 2021-05-19T11:51:44

The World Nomads customer service has supported me during this complicated year of Covid with firsthaving to adjust my trip dates for the 2nd time and then with requesting a refund for the policy as my trip got canceled and answering many other questions. They were always very helpful, well mannered and quick in responding.
read more
Brittney Bedford

I’m really disappointed in World Nomad

Reviewed on 2021-05-14T15:50:26

I’m really disappointed in World Nomad. I’ve used them in the past and had a great experience but I recently bought a policy to travel to Costa Rica,which currently requires certain insurance minimums to travel there. I bought a policy through world nomads expecting it would meet those minimums since you can’t travel there without them. Kind of like how when you by car insurance it has to meet state minimums. Anyway, I asked them if I could pay extra to meet the minimums or if I could have a refund and they will not do either. I haven’t even started my policy yet. I ended up having to buy other insurance on top of this insurance which is a major bummer. It also appears that they pick and choose who they give refunds to since my friend who bought the same policy as me was told she will be issued a refund. I get that they are probably struggling for money due to the pandemic but we all are and when you treat your customers well they will return. If you treat them badly they go elsewhere and tell everyone how awful you are.
read more
MrMOUNTINMAD

Pragmatic helpful and cost effective

Reviewed on 2021-05-13T17:26:27

Pragmatic, helpful and efficient after sales service (when it matters most in my opinion….Everyone is helpful before they have your money!) Cost effective and simple process for applying. Just purchased my 5th policy from them. Recommended
read more
Iván Zatz

I recently emailed to reinstate a…

Reviewed on 2021-05-13T13:23:49

I recently emailed to reinstate a travel insurance policy from a 2020 trip canceled by our airline and the government of the airline's country.Except for an annoyingly unhelpful auto-reply from nib Travel, which has been repeated on a separate inquiry, World Nomads through Robert has been wonderfully helpful and responsive. So, getting a "form letter" for an initial response is negligible amid the disruptions caused by the pandemic. They still get my five stars. This is not the first time that my wife or I have purchased travel insurance from them, and in every instance they have been great with their affordability, their user-friendly website and the personal touch when your request their support. It is great to have an organization dedicated to travel that does not try to emulate the impersonal, industrial approach of most other outfits and agencies focused on travel and tourism. Look nowhere else for your travel insurance.
read more
Shannon Verney

I have had travel insurance with World…

Reviewed on 2021-05-13T06:05:37

I have had travel insurance with World Nomads for the past 15 months and kept rolling my policy upon expiry as I have been travelling for sometime.Without notice they (no email, mail, phone correspondance), upon expiry they just cancelled my policy as hey are no longer issuing. I have been without insurance for the past week and didn't even know. If something had happened I would not have been covered. Very disappointed.
read more
Jekaterina Stena

Great customer service

Reviewed on 2021-05-06T11:05:58

Great customer service! Thank you

Scribd

The world's largest digital library. enjoy millions of ebooks, audiobooks, magazines, podcasts, sheet music, and documents. start now with a free trial.... More

Category

Science and Education

Monthly Traffic

87.42M

59.83%

Ad Spend

$188.22k

Tommybahama

Now shipping internationally | tommybahama.com... More

Category

Lifestyle

Monthly Traffic

714.64k

88.13%

Ad Spend

$78.42k

Shipbob

Ecommerce fulfillment for online stores. shipbob empowers businesses to offer 2-day shipping and manage inventory, orders, and shipments.... More

Category

Business and Consumer Services

Monthly Traffic

396.93k

118.76%

Ad Spend

$30.72k