Review (August 2025)
Unieke collectie mode, meubels, speelgoed en elektronica voor dames, heren en kinderen | gratis bezorging vanaf 20.- • 30 dagen bedenktijd • gratis retourneren!
650M
Estimated Revenue
7.15M
Website Visitors
2.4/5
Trustpilot Score
What do we know about wehkamp?
What is wehkamp's Revenue?
wehkamp's estimated revenue for 2024 is $650M.
What does wehkamp do?
Wehkamp B.V. operates as an online retailer and home shopping company.
What are the monthly traffic metrics for Wehkamp?
6/mo Traffic Growth
4.30%
All Time Traffic Growth
Create Free Account
Monthly Hits
7M
Time on Site
4.6Mins
Pages per Visit
5.0
Bounce Rate
44%
How fast is Wehkamp growing?
Wehkamp has grown by -17.0% in the last 6 months according to SimilarWeb.
How do people interact with Wehkamp?
Last month, Wehkamp received 7M visitors who spent an average of 4.6 minutes on the website and visited 5.0 different pages per session. Overall, 44% of people bounce on the first visit.
How do people find Wehkamp?
3.9M people (54%) visit Wehkamp directly. 2.5M (35%) people search for them in Google. Whereas, 45.6k (1%) discover Wehkamp through Facebook, Reddit, and YouTube. 70.1k (1%) visitors come from Wehkamp's email newsletters. Finally, 161.8k (2.3%) people come from affiliates and or paid referrals.
Who uses Wehkamp?
Wehkamp's top market is the Netherlands and they receive 6.9M (96.3%) people.Then the 2nd is Belgium with 114.6k (1.6%).The 3rd is is Germany with 21.1k (0.3%).
Traffic Growth (last 6 months)
What do Wehkamp's customers say about them?
5 Star
20.0%
4 Star
0.0%
3 Star
10.0%
2 Star
0.0%
1 Star
70.0%
Read reviews that mention
Ivelina
Bad customer experience
Reviewed on 2021-05-04T07:11:49
Bad customer experience. I have been ordering with Wehkamp for a while now, and have had good experience before.Yesterday I placed an order and as delivery address I selected my home address. When I received an order confirmation from Wehkamp I saw that the delivery address they had recorded was an old address of mine, 50 km from where I now live. Mistakes can happen. But when I try to contact their customer service, I can't get through. They open their customer service at 8 am, and at 8.01 am I contacted them, they put me on wait and it has already been more than 1 hour and still no one from their customer service is talking to me. At this point I don't expect them to resolve this anymore, as I can see that my package is at the DHL 'sorteercentrum' (or at least so it says), which should mean that they should deliver it today. Which is great, but it will be delivered 50 km from me, so I will have to travel over 100 km and pay more money for travel to collect a package I already paid for... Needless to say I will not order from Wehkamp again.
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Bettina Barath
One of the best customer service…
Reviewed on 2021-03-31T12:18:30
One of the best customer service experience I ever had! With my last order, I tested customer service very much for sure.:) #1 One of the pillows had a faulty zip, but otherwise I liked it. So, I started the return process. Just one call to customer service and a replacement was immediately on its way to me and an appointment was set for their pickup of the faulty zip one. #2 The pickup went really well, I did not even notice that they came slightly later than announced - I only know they were, because they sent me a vocuher for the inconvenience! Top! #3 DHL messed up the delivery of the replacement pillow; they apparently took it to a "neighbour" and wrote a non-existing address for it, so no way for me to find where they took it. I called customer service, and a (2nd) replacement pillow was immediately on its way. Luckily, I did receive this one, zip works, pillow looks great too. #4 I simply didn't like the color of another pillow in the order, no problem, only had to hand it over at the nearest DHL, for free, and will be reimbursed soon. No fiddling with printing labels or any of the sort. Also pretty nice!
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Noa Kazanji
Excellent customer service,
Reviewed on 2021-02-12T09:15:10
Excellent customer service,
refunded in no time, and just a smooth a great experience!
Yiannis Constantinides
This website is trash
Reviewed on 2021-01-31T13:53:28
This website is trash! Does not let me open a new account. I ve tried in 3 different browsers and 3 different platforms.The bugs and glitches in this page make it the exact opposite of user friendly. Would not recommend for anyone!
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Xuân Trang Nguyễn
Great customer service
Reviewed on 2021-01-31T05:17:41
Bought from Wehkamp twice and was more than happy with the customer service. Do not know why you have such a low rating ?but keep up the good work customer service team ?
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Mark Bakker
Thank you Wehkamp.nl for the great…
Reviewed on 2021-01-07T13:43:48
Thank you Wehkamp.nl for the great service and delivering me a PS5 within less 72 hours.Very friendly on the phone and transparent delivery.
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adam
Very poor customer service
Reviewed on 2021-01-06T09:21:52
Very poor customer service. For 6 weeks, they did not respond to the application. The matter is still not clarified.They do not stand out from the competition, the relative prices, only the installment purchase option gives this company some advantages. It's hard to recommend honestly, but it's also not bad.
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Maxime Lechner
Horrible experience with Wehkamp
Reviewed on 2021-01-03T13:09:57
Horrible experience with Wehkamp. Had an incorrect side of a closet delivered, and after a month waiting the correct side is still not delivered to me.I am contacting customer service every week now who blame it on DHL, but in the meantime ordered something else with a gift card and that got delivered normally. Every time I’m calling I’m waiting for about 30 minutes and wehkamp fails to correctly tell me when the correct side will be delivered every time. I sent in a complaint but they never got back to me on that.
I will never order something here again. Horrible customer service - they told me to get rid of the closet side myself and I had to ask for something of a compensation. Meanwhile I’m still living out of boxes because I don’t have a close yet.
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