Review (March 2024)

Free invoicing & accounting software with credit card processing & payroll services

6.87M

Website Visitors

2/5

Trustpilot Score

What are the monthly traffic metrics for Waveapps?

6/mo Traffic Growth

-0.60%

All Time Traffic Growth

Create Free Account

Monthly Hits

7M

Time on Site

8.8Mins

Bounce Rate

27%

How fast is Waveapps growing?

Waveapps has grown by 0.5% in the last 6 months according to SimilarWeb.

How do people interact with Waveapps?

Last month, Waveapps received 7M visitors who spent an average of 8.8 minutes on the website and visited 7.0 different pages per session. Overall, 27% of people bounce on the first visit.

How do people find Waveapps?

4.2M people (60%) visit Waveapps directly. 1.4M (20%) people search for them in Google. Whereas, 284.4k (4%) discover Waveapps through Facebook, Reddit, and YouTube. 995k (14%) visitors come from Waveapps's email newsletters. Finally, 6k (0.1%) people come from affiliates and or paid referrals.

Who uses Waveapps?

Waveapps's top market is the United States and they receive 3.2M (46.9%) people.
Then the 2nd is Canada with 972.4k (14.1%).
The 3rd is is South Africa with 693.3k (10.1%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Waveapps's ads on Google?

Google Ads

Wave — Accounting Software | Easy, Fast and Truly Free‎

https://www.waveapps.com/accounting/

Accounting software for small business owners and entrepreneurs. 2.7M + Customers · Unlimited Invoices · 100% Free Software · Income & Expense Tracking Services: Accounting, Invoice, Credit Card Payments, Payroll, Lending, Receipts

Wave Apps | Easy, Fast and Free‎

https://www.waveapps.com/

Free software & business management tools for small businesses & entrepreneurs. Empowering Small Business Owners Every Step Of the Way. Create Your Account Today. Level 1 PCI-DSS Security. Export Accounting Reports. 256-bit TLS Encryption.

waveapps.com - Wave Apps - Easy, Fast and Free‎

https://www.waveapps.com/

Free software & business management tools for small businesses & entrepreneurs. 2.7M + Customers · Income & Expense Tracking · Unlimited Invoices · 100% Free Software

Wave — Accounting Software - Easy, Fast and Truly Free‎

https://www.waveapps.com/accounting/

Accounting software for small business owners and entrepreneurs. 2.7M + Customers · 100% Free Software · Unlimited Invoices · Income & Expense Tracking Services: Accounting, Invoice, Credit Card Payments, Payroll, Lending, Receipts

WaveApps.com - It's Simple, It's Free - Easier, Free Accounting

https://www.waveapps.com/accounting

Connect your bank accounts, sync your expenses, balance books, and be ready for tax time. Generate robust reports that are easy to use and show your business's progress over time. Made for Small Businesses. See Month-to-Month Trends. 256-bit TLS Encryption.

What do Waveapps's customers say about them?

Review Score

2/5

Total Reviews

44

Info

Wave HQ
5 Star
15.0%
4 Star
5.0%
3 Star
0.0%
2 Star
0.0%
1 Star
80.0%
Read reviews that mention
Sahra Mackley

Beware this company

Reviewed on 2021-03-31T16:00:54

I sent an invoice using Wave to a customer which was paid on March 19th using Wave's payment processing service.The app told me that the payment was processing and should clear into my account on March 31. This seemed like a long time, but I waited patiently. Noon on March 30 I received an email from Wave saying that they had decided not to allow me to use their payment processing system and would now be holding the funds for 65 days. I'm sure the funds have exited my customer's account at this point and I don't understand why they need to be held so much longer. Because of this I am unable to pay rent, buy food, drive to jobs, or anything else. I'm a small business owner - the main target of Wave's service - and this last minute decision of theirs is making it impossible for me to work and not incur debt. I need this resolved immediately.
read more
Customer

Akin to having a scammer handle your payments

Reviewed on 2021-03-31T10:06:32

A couple of months after using the Wave's system, they abruptly and suddenly witheld a payment for a large job causing severe losses and a whopping $400 in overdraft fees.They claimed they took the funds for a standard regular risk review because of a client's amex payment. After terrible back and forth communication, they cancelled the transaction and we lost over 3 thousand dollars in hard earned monies. Our experience dealing with them was like dealing a scam artist or a fraudster. They are not worth the fee they collect and cannot be trusted handling your customers' payments.
read more
Christy Christie

BUYER BEWARE

Reviewed on 2021-03-21T14:05:06

BUYER BEWARE - tried taking $7500+ from my account. Then sent me some scam email saying I needed toreconnect my bank account!
read more
Seth Goyes

Horse crap technology

Reviewed on 2021-03-09T19:16:04

Horse crap technology. "If you receive the error, “Couldn’t connect to your institution,” it’s becausethere’s a known issue between our third-party data aggregator and your bank." How is this even a thing in 2021? You are partnered with RBC and you are blaming your inability to connect customers to their banking on a third party app lol. Hire a better product team.
read more
Tom Knight

This software has bugs and errors which…

Reviewed on 2021-02-23T16:55:35

This software has bugs and errors which the company seem to not care about and never fix.They only respond via social media, in case someone is trying to get information from them. Using the software in the UK, you would think to encourage a new customer to begin processing online payments through the software (their main source of income) they would apply their efforts into making the software function properly but they don't. They are focusing on the US & Canadian market now so even the useless support team simply refer me to online forum help and dangle a discounted offer to sign-up with another provider.
read more
mey salinas

Personally I like this software

Reviewed on 2021-02-04T22:57:50

Personally I like this software. Easy to use. Try it.
Bo Buckley

Likely the worst professional experience of my life

Reviewed on 2021-01-27T13:50:25

I used their accounting software for a few months and their payroll and invoicing services for a few years before realizing it is fundamentally flawed.They have no way of storing receipts with transactions, and when you try to use their receipt scanner it literally doubles the transaction, making your books unbalanced until you manually find the same transaction and delete it. This has been documented and requested in their forums for YEARS, and a user even developed a Chrome plugin to work around it since they didn't move on it for YEARS. They automate tax payments from your bank account, but don't provide any breakdown as to which taxes the sum represents. Your bank statement will stay something like, "IRS payment" when in fact its a split transaction between Social Security, Medicare and Federal Income tax withholding. Its up to you to go back to each payroll for the quarter and figure out how they arrived at this total and to which tax branches you have paid and how much. It is extremely tedious and makes no sense that they are calculating this in the background without reporting it or including it in the books for the user to see. End of the year taxes with them are a nightmare of trying to back-calculate all the sums they report on W-2s, 940s and 941s. I have spent countless hours fixing their mistakes, paying for underpaid taxes, amending returns, seeking returns for doubled payments, pulling my hair out as I get no response from their help center and tax forms and payments are due in a couple of days even though they've had the data to automate the form a month ago. Its like doing double the work to double check all the things they send you last minute and on top of that you get to pay them money for it! On top of it all, last year in June they essentially told me they would no longer being able to help me file my tax forms as I had a foreign address (As I had for the past 2 years of being with them). So I had to rush to learn all my tax compliance regulations before my next quarterly return due in a few weeks. It was extremely unprofessional. I can understand if they choose to stop serving foreign addresses, but you can't just drop a customer you've been serving for years in the middle of the tax year without notice. On top of all this, their exporting tools are absolutely terrible, so I am stuck paying for their services until the end of the year else I'd lose access to the info I need to do my end of they year taxes. An unbelievably terrible experience. I feel scammed, disappointed, and extremely stressed due to their atrocious customer service and lack of understanding of basic double-entry accounting.
read more
Glenn W

Incorrect 1099-K form

Reviewed on 2021-01-25T19:24:15

I recently received a 1099K form from WAVE that tied deposits from the past year to my personal SS number instead of the TIN number of the company the account belonged to.I am currently trying to get the error corrected and was told by the on-line customer service rep that there was plenty of time to fix the issue since the IRS deadline for corrections is June/July. They will not provide a phone number to speak with their payment operations dept. DON'T EVER USE THIS COMPANY!!!
read more

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