Refund only as credits, won't get my money back.
Reviewed on 2021-04-04T12:47:28
I purchased a guitar training course as part of a special offer deal. The teaching was actually terrible,and I decided within half an hour to request a refund. It was granted but only as credits. I would need to purchase another course to make use of the money. Of course the special offer expired and the money is now sitting in an account unless I spent an additional £35. I am not a happy customer.read more
I can't access my account that was created or the course that I payed for
Reviewed on 2021-04-03T08:34:11
Update: I reached out to the customer support and they were able to help, so all is good.I am literally having the same issues as the previously stated, I can't access my bought course, I never got an order confirmation email or that I've signed up, thought the money was charged. I had no issue when accessing the course on my previous computer and on the new one I can't. It looks so much like a scam at this point this learning website.read more
I purchased several courses by Daniel…
Reviewed on 2021-04-02T07:16:15
I purchased several courses by Daniel Walter Scott using Udemy. So far it is Good learning experience.However, courses are available on his own website with an all-access monthly subscription. Udemy is still a good learning venue tho.read more
I wish I'd read the reviews first...
Reviewed on 2021-04-01T08:34:48
I wish I'd read the reviews first...
My team has always thought of Udemy as the place to go for online training.Now I'm in the same position as many others where I've purchased a course, can't access it (and it's unfinished) and Udemy support are useless. I will be recommending to my entire company and network that Udemy cannot be trusted and should be avoided. Time to get on social media and find out what others think about Udemy.read more
Mixed bag on the negative side
Reviewed on 2021-03-31T18:21:54
Mixed bag. If you're unlucky, your course instructor won't respond to your questions,which will easily make your entire course worthless. Happened to me ("Python, JS, & React | Build a Blockchain & Cryptocurrency", instructor is one David Joseph Katz, who seems to have thrown like 20 courses onto Udemy and never once looked back). And then Udemy support won't step in, i.e. they don't vet the instructors. It seems they see themselves as platform.read more
I purchase another Udemy course on the…
Reviewed on 2021-03-27T20:53:59
I purchase another Udemy course on the 3/23/2021 to which I was extremely excited to complete after complete my first one on 3/26/2021.Now the website is stating I don't have access to my website invalid email address, or password, and or create another account. Tried several time and even reset password, but the link for the password never appear within my email. Okay, Udemy, I want my course or a refund for my order # which I have in my possession for a refund! If you have an IT employee which isn't happy with their work, perhaps they should considerate we as consumers are paying their salaries. Plus we as consumers are making every effort to improve our livelihood from learning from others. Hello! I do expect a refund and will contact everyone involved in this matter.read more
***PLEASE READ BEFORE PURCHASING***
Reviewed on 2021-03-26T11:31:48
***PLEASE READ BEFORE PURCHASING***
I signed up to udemy and bought 3 courses.
I went to anothercomputer to watch the courses and couldn't log in.
Udemy will not work if you use a VPN or attempt to access their courses from an IP which is not the IP you initially created the account from.
My account is now locked in a permanent 'safe mode' whereby it prevents me logging in and tells me to change my password. It lets me change the password but still won't let me log in.
Their customer support tell you to wait 8 hours and try again. I wait 8 hours and the cycle repeats.
I explained to them that due to the cyclical nature of my source IP I will be unable to use Udemy and requested a refund. Their support do their best to ignore what you are telling them and tell you to log in to request a refund, which I cannot do.
Waste of time and money, archaic systems, no other online service provider has an issue with users on VPNs, they just implement 2FA and captcha.
I've never felt so scammed by a service before. I only created this trustpilot account to warn others who use VPNs.read more
Great courses for cheap price
Reviewed on 2021-03-24T14:55:31
Great courses for cheap price. A really good platform to learn new things