Review (August 2025)

Op tui.nl boek je voordelig je vakantie. vind bij ons een vliegticket of accommodatie voor je vakantie, stedentrip, rondreis, wintersport of last minute.

10k

Estimated Revenue

2.43M

Website Visitors

2.3/5

Trustpilot Score

What are the monthly traffic metrics for Tui?

6/mo Traffic Growth

50.60%

All Time Traffic Growth

Create Free Account

Monthly Hits

2M

Time on Site

5.9Mins

Bounce Rate

43%

How fast is Tui growing?

Tui has grown by 25.0% in the last 6 months according to SimilarWeb.

How do people interact with Tui?

Last month, Tui received 2M visitors who spent an average of 5.9 minutes on the website and visited 4.0 different pages per session. Overall, 43% of people bounce on the first visit.

How do people find Tui?

833.3k people (34%) visit Tui directly. 1.4M (57%) people search for them in Google. Whereas, 27k (1%) discover Tui through Facebook, Reddit, and YouTube. 18.6k (1%) visitors come from Tui's email newsletters. Finally, 138.5k (5.7%) people come from affiliates and or paid referrals.

Who uses Tui?

Tui's top market is the Netherlands and they receive 2.2M (89.4%) people.
Then the 2nd is Belgium with 187.2k (7.7%).
The 3rd is is France with 11.5k (0.5%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Tui's ads on Google?

Google Ads

ArkeFly is nu TUI fly | Goedkope vliegtickets | TUI.nl‎

https://www.tui.nl/vliegtickets/bestemmingen/

ArkeFly heet sinds 2015 TUI fly. Boek nu je TUI fly vliegtickets op TUI.nl!

TUI fly vliegtickets | ArkeFly is nu TUI fly‎

https://www.tui.nl/vliegtickets/bestemmingen/

ArkeFly heet sinds 2015 TUI fly. Boek nu je TUI fly vliegtickets op TUI.nl!

TUI Fly Nederland - Ruim aanbod vluchten - TUI.nl

https://www.tui.nl/vliegtickets/bonaire/amsterdam/

Bekijk het TUI fly aanbod van Bonaire naar Nederland op TUI.nl. Boek direct! Reiscomfort bij TUI. Bekijk de verschillende extra services van TUI fly. Flexibele omruilgarantie. Aangesloten bij ANVR/SGR. Scherpe Prijzen. Laagsteprijsgarantie. Geld-Terug-Garantie.

Goedkope vliegtickets - ArkeFly is nu TUI fly

https://www.tui.nl/vliegtickets/bestemmingen/

TUI Fly Nederland - Ruim aanbod vluchten - TUI.nl

https://www.tui.nl/vliegtickets/bonaire/amsterdam/

Bekijk het TUI fly aanbod van Bonaire naar Nederland op TUI.nl. Boek direct! Reiscomfort bij TUI. Bekijk de verschillende extra services van TUI fly. Repatriëringsgarantie. Geld-Terug-Garantie. Flexibele omruilgarantie. Laagsteprijsgarantie.

What do Tui's customers say about them?

Review Score

2.3/5

Total Reviews

101

Info

TUI Nederland
5 Star
16.7%
4 Star
0.0%
3 Star
0.0%
2 Star
0.0%
1 Star
83.3%
Read reviews that mention
Elenna

FRAUDULENT TOURISM AGENCY

Reviewed on 2020-11-16T21:29:32

A company that doesn't have the slightiest amount of respect for its clients. I thought this tourism agency is professional because it is one of the most popular agencies here in Netherlands.They changed everyone's opinion with their dirty behaviour during the hardest times. Now I associate this company more with some scamers or thiefs that don't care at all about their clients. I never expected in my life such a big disappointment from a agency that I put my trust in by giving them my money. Their fraudulent actions shoud have consequences. I gave them my last money because I didn't expected the lockdown and everything that followed. I had to fight for my money for 9 months. Every time when I call they tell me lies. It can't take 1 year to send people's money back. Imagine how would it be if you give your money to a bank with all the trust that you have and then, the bank will refuse to give YOUR money back , just because they can't afford it. Or because they have some financial problems. But yeah this scenario is far from reality with a bank because I used to work for a bank and our purpose everyday was to make our clients happy, no matter what problems we faced. This agency deserves the worst. I am sure that they're gonna lose most of their clients because of the way they treated us and let us down. i hope people will stop supporting that worthles agency and will continue with the reviews that they deserve At least that's what powerless people can do to shut this company down.
read more
Hans W.

I have tried to get my money back with…

Reviewed on 2020-09-24T07:06:51

I have tried to get my money back with the assistance of a lawyer. Tui declined a refund because of the corona situation.After that i transmitted the communication between me and TUI to my German VISA provider. They have started a charge back successfully after 4 months. Thanks to my provider and never ever Tui again!!!
read more
Christopher Pin

A semi-criminal company

Reviewed on 2020-08-16T19:47:49

Because of only 24 Euros they make a big story out of this. A bunch of not so smart people (you know what I mean).They only send the half of my refund (48 Euros) and the behave like monkeys. After many months they want talk. Talk about what? There is no question open and they have all the needed datas. I hope corona will bring this to an end. I decided neuer to book a vacation here. You lost a customer, because of 24 Euros.
read more
Felipe Tropeia

They don't want to give me refund

Reviewed on 2020-08-15T16:24:22

I have a book reservation for greece that will happen in 8 days and I was very poorly attended and guided by the TUI team.I will never recommend this company to fly because it is a total disregard for the consumer. I will not have the time to have the result in hands because I dont live in Netherlands so I would arrive one day before the flight to greece the company does not give me a refund, voucher or change the date for a simple solution. The company said only that the flight will take off regardless of the people
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Marios b.

File claims and start dispute resolution via europa

Reviewed on 2020-05-12T11:31:09

If you are struggling to get your refund and they offer you only a voucher it's illegal !!!they breach the European regulation with the tolerance of their trade administration and ministry.FILE A COMPLAINT TO YOUR LOCAL ECC NET and start a dispute resolution via your banks or ODR. ALSO PUSH THE ILT via email (national enforcement body of Netherlands) to press TUI.NL to comply with the European regulations which they breach ! And file complaints to the European commission.
read more
Tabula Rasa

Not trustworthy!

Reviewed on 2019-10-15T10:55:50

I had booked a flight from Amsterdam to Bonaire, CN which I was not able to take. I informed TUI about it in advance and cancelled it.I also reassured that I would get the money back I had already paid for taxes and extra luggage and the woman onthe phone told me I would get it back no problem. I asked Tui 4 times for the money back I have paid on taxes and an additional luggage piece and never even received an answer. I had also booked a flight with Eurowings on the same day and I received the money back immediately.
read more
Nikos Karvelas

Amazing company

Reviewed on 2019-10-09T11:55:25

Amazing company! I think the Best all over the world! Thank tui.nl for everything!Tui support the guest so much!Very good service!
read more
K Darke

I booked a flight with Tui nl and I cant use it

Reviewed on 2019-04-03T05:31:01

I booked a flight with Tui nl. In the booking, I made a typo in the date of birth using 31 instead of 30.Tui bl refuse to change the date. Tui in the UK and Tui in Germany both say that its fine to chamge the date. Not only that but Tui nl customer service operator lied constantly about the reasons that she could not change it. She refused to allow me to speak to her manager, refused to give me info to make a complaint about her and has left hs with a 160 euros ticket that may be refused at check in. Useless, incompetant, dishonest Don’t use them
read more

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