Review (August 2025)

70M

Estimated Revenue

225.43k

Website Visitors

3.2/5

Trustpilot Score

What do we know about TOPdesk?

Estimated Revenue (2020)

$70M

Total Employees

860

Founded

1993

Industry

Information Technology And Services

Location

Delft, Netherlands

About

TOPdesk: Let your services shine with TOPdesk. How? With ticketing software that's easy to use. But that’s not all: TOPdesk is much more than software. We have 600 service management specialists in 10 countries to help you make your services excellent. Our 4000+ successful customers prove it. Free 30-day trial.

Social Links

Alexa Ranking: 124118

What is TOPdesk's Revenue?

TOPdesk's estimated revenue for 2024 is $70M.

What does TOPdesk do?

Are you ready to take your service management to the next level? With over 750 employees spread across 16 offices worldwide, TOPdesk is one of the fastest-growing service management providers worldwide. Our mission? Helping your organization achieve excellent service delivery. TOPdesk employees get the trust and the freedom to create innovative solutions for all your service management needs. So, what are you waiting for? Let us be your guides to service excellence.

What are the monthly traffic metrics for Topdesk?

6/mo Traffic Growth

-32.50%

All Time Traffic Growth

Create Free Account

Monthly Hits

225k

Time on Site

4.3Mins

Bounce Rate

51%

How fast is Topdesk growing?

Topdesk has grown by 7.5% in the last 6 months according to SimilarWeb.

How do people interact with Topdesk?

Last month, Topdesk received 225k visitors who spent an average of 4.3 minutes on the website and visited 3.0 different pages per session. Overall, 51% of people bounce on the first visit.

How do people find Topdesk?

88.8k people (39%) visit Topdesk directly. 101.7k (45%) people search for them in Google. Whereas, 7.7k (3%) discover Topdesk through Facebook, Reddit, and YouTube. 3.9k (2%) visitors come from Topdesk's email newsletters. Finally, 6.1k (2.7%) people come from affiliates and or paid referrals.

Who uses Topdesk?

Topdesk's top market is the Netherlands and they receive 92.6k (41.1%) people.
Then the 2nd is Germany with 34.5k (15.3%).
The 3rd is is Brazil with 23k (10.2%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Topdesk's ads on Google?

Google Ads

What Is IT Change Management - IT Change Management

https://www.topdesk.com/en/glossary/what-is-it-change-management/

Request, Plan And Evaluate Entire Workflows With Our IT Change Management Solution. Modernize Your IT Service Delivery With ITIL-based ITSM Software. Get Your Free E-book. 6 Month ROI. 6 Hosting Locations. Fast Implementation. Easy Integrations. ITIL Standards.

What is IT Change Management? | Incident, Problem or Change?‎

https://www.topdesk.com/us/glossary/what-is-change-management/

Want To Know What IT Change Management Is And How It Relates To ITIL? Read Our Glossary. Looking For The Difference Between A Change, An Incident And A Problem? Read Up On ITSM.

TOPdesk Ticketing Software | Asset Management | TOPdesk.com‎

https://www.topdesk.com/us/itsm/

Increase Efficiency, Reduce Costs, Make Your Customers Happy. 24/7 Online Support. ITIL Compliant.

IT Change Management Model? | Incident, Problem or Change?‎

https://www.topdesk.com/us/modules/change-management/

What Is An IT Change Management Model And How Does It Relate To ITIL? Read Our Glossary. Looking For The Difference Between A Change, An Incident And A Problem? Read Up On ITSM. Seamless Integration. Easy to Use. Top 10 Rated ESM Software. Cloud-Based Hel

IT Ticketing Software - Enable Your Superpowers

https://www.topdesk.com/en/features/incident-management-software/

Our IT Ticketing Software Helps Your Support Agents Become Superheroes. Spend Less Time Registering Tickets, More Time To Innovate Your IT Department. Try Now. Support By Real People. SaaS or On-Premise. 25+ Years Experience. 6 Month ROI. ITIL Standards.

Keyword: it ticket system

What do Topdesk's customers say about them?

Review Score

3.2/5

Total Reviews

1

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1 Star
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Lewis

One of those annoying sites which isn't…

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