Review (August 2025)
Your ultimate guide to the best art and entertainment, food and drink, attractions, hotels and things to do in the world’s greatest cities.
101.18M
Estimated Revenue
14.31M
Website Visitors
3.2/5
Trustpilot Score
What do we know about Time Out Group plc?
What is Time Out Group plc's Revenue?
Time Out Group plc's estimated revenue for 2024 is $101.18M.
What does Time Out Group plc do?
About Our Brand Time Out Group is a global media and hospitality business that helps people explore and experience the best of the city through its two divisions – Time Out Media and Time Out Market. Time Out launched in London in 1968 with a magazine to help people discover the exciting new urban cultures that had started up all over the city. Today, the Group's digital and physical presence comprises websites, magazines, live events and Time Out Market. Across these platforms Time Out distributes its curated content – written by professional journalists – around the best food, drink, culture, entertainment and travel across 328 cities in 58 countries. The first Time Out Market opened in Lisbon in 2014 and is now Portugal's most popular attraction with 4.1 million visitors in 2019. Following this success, five new Time Out Markets opened in North America in 2019 in Miami, New York, Boston, Montréal and Chicago. A further pipeline of other global locations includes Dubai, London, Porto and Prague. Time Out Group, listed on AIM, is headquartered in the United Kingdom. About Our Culture At Time Out Group we believe in diversity and equal opportunity for all people. We do not discriminate against external or internal candidates on the basis of age; disability; gender, gender reassignment; race; religion or belief; sexual orientation; marriage and civil partnership; pregnancy and maternity. We believe that diversity develops creativity and enables personal and professional growth where we all learn from each other. We believe in an open culture where ideas are shared candidly and where there is no fear of failure, but rather an understanding that we must experiment and have the freedom to succeed. We believe that everyone has the right to express themselves as they are as this enriches us all. We believe in an open world, social justice, and the pursuit of happiness, after all, we are in the happiness business.
What are the monthly traffic metrics for Timeout?
6/mo Traffic Growth
9.20%
All Time Traffic Growth
Create Free Account
Monthly Hits
14M
Time on Site
1.5Mins
Pages per Visit
1.0
Bounce Rate
75%
How fast is Timeout growing?
Timeout has grown by 18.6% in the last 6 months according to SimilarWeb.
How do people interact with Timeout?
Last month, Timeout received 14M visitors who spent an average of 1.5 minutes on the website and visited 1.0 different pages per session. Overall, 75% of people bounce on the first visit.
How do people find Timeout?
1.6M people (12%) visit Timeout directly. 11M (77%) people search for them in Google. Whereas, 1.4M (10%) discover Timeout through Facebook, Reddit, and YouTube. 47.3k (0%) visitors come from Timeout's email newsletters. Finally, 15.3k (0.1%) people come from affiliates and or paid referrals.
Who uses Timeout?
Timeout's top market is the United States and they receive 5.7M (40.0%) people.Then the 2nd is United Kingdom with 3M (20.8%).The 3rd is is Australia with 1.3M (9.4%).
Traffic Growth (last 6 months)
What are Timeout's ads on Google?
Google Ads
Cheap NYC Hotels - Fantastic Hotels from $46 - timeout.com
https://www.timeout.com/newyork/hotels/best-cheap-hotels-in-nyc
NYC Hotel Deals from $46 Time Out Knows Hotels - Book Now! Types: Hotels, Boutique Hotels, Luxury Hotels, Guest Houses
Cheap New York Hotels - Fantastic Hotels from $46 - timeout.com
https://www.timeout.com/newyork/hotels/best-cheap-hotels-in-nyc
New York Hotel Deals from $46 Time Out Knows Hotels - Book Now! Compare Prices & Book Now · Price Match Guarantee · Reviewed by Time Out · Curated for You Types: Hotels, Boutique Hotels, Luxury Hotels, Guest Houses
Hotels New York - $46 - timeout.com
https://www.timeout.com/newyork/hotels/best-cheap-hotels-in-nyc
Cheap Hotel Deals in New York. Book Online Now with Time Out. New Deals Every Day · Compare Prices & Book Now · No Booking Fees · Price Match Guarantee
Cheap New York Hotels - Fantastic Hotels from $46
https://www.timeout.com/newyork/hotels/best-cheap-hotels-in-nyc
New York Hotel Deals from $46 Time Out Knows Hotels - Book Now! No Booking Fees · Compare Prices & Book Now · Reviewed by Time Out · New Deals Every Day
Hotels New York - $46 - Cheap Hotel Deals in NYC - timeout.com
https://www.timeout.com/newyork/hotels/best-cheap-hotels-in-nyc
Book Online Now with Time Out.
What do Timeout's customers say about them?
Review Score
3.2/5
Total Reviews
26
Info
Time Out5 Star
45.0%
4 Star
0.0%
3 Star
0.0%
2 Star
5.0%
1 Star
50.0%
Read reviews that mention
Ann
Very disappointing.
Reviewed on 2021-05-01T06:20:20
Very disappointing.
I have ordered Smash avocado. Sadly didn’t have a magnifying glass with me to find the avocado.My friend has asked for butter. It arrived at the table fully melted. It could be nice to be served a mag of cappuccino on a
saucer. Not much more to add except that one of the waitress was extremely unpleasant.
read more
tanja
LOVE IT
Reviewed on 2020-12-18T03:06:07
LOVE IT. I loooove the magazine and their website. I'm truly a huge fan. Really great read,I always learn something new happening in London and I'm very well informed already. I'm on the lookout for the printed magazine every week, it makes my day. It's nice to have the digital version available as well, especially now during covid when it's more difficult to get a hold of the printed version.
Their offers seem amazing as well (though haven't tried them yet). And I love their Time Out markets, I visited the one in Lisbon, truly a must visit for anyone visiting the city.
read more
Vishal Kunj
Timeout for BusinessPremium Service. Its a scam, keep away
Reviewed on 2020-07-16T12:36:00
I am both annoyed and disgusted with my experience with Timeout. Please do not waste your money,they will fleece you off.
We signed up our business (pub) with timeout based on their sales pitch and how they can help us grow. It was a premium profile so you pay hundreds of pounds every month and in return get frustration and helplessness. Once we signed the contract we realised the whole sales pitch and promises were lies and only to extract money. After that emails and calls went unanswered, even basic service is supposed to work better than their premium servivce. Our advert was last updated in 2016 way before we took over so they didnt even make an effort or spare any minute to update the details.
We did receive a response but only when we stopped the direct debit. We asked for the invoice to be sent to us for us to make further payments (we had paid every thing except last 3 months). Again the phones and emails went dead for long time and then we saw a demand from debt collector for outstanding dues with penalties etc on top. When we contacted timeout they did reply this time (ofcourse coz they need to extract money) They lie that they send emails and reminders, when you ask them for proof you get screenshot with no evidence that email was indeed sent. We are paying the extra cost to the debt collectors as want to just close this chapter and move on (Timeout and their collectors still pretend to be saints telling us how good a deal we have got as they are only charging 50% of penalty which was applied without contacting us or providing us with invoices)...If you hear premium service from TIMEOUT...RUN AS FAR AWAY AS POSSIBLE..ITS A FRAUD AND SCAM
read more
Harriet Kendall
Time Out Offers are great
Reviewed on 2020-06-01T13:27:16
Time Out Offers are great! Good value for money and they have been ever so helpful during COVID and offered me a refund when my voucher was postponed.Great customer service!
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Julia Janosa
I’m recommending Time Out Offers
Reviewed on 2020-05-16T15:04:22
I’m recommending Time Out Offers / Vouchers to anyone who’s thinking about purchasing.I used them multiple times and I got a good deal with it. Recently during the Covid crisis they extended all the voucher validities so people don’t miss out on things they have purchased before the lockdown which I thought was just very understanding of them to do.
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Dan
premium is a DISGUSTING SCAM
Reviewed on 2020-04-30T12:43:00
I am disgusted by my experience with premium profiles.
I signed up for a premium account with timeout a couple of years ago as they sold me on their pitch of the numbers they get to the site and that would see your page, for the sake of advertising my cafe. Once I signed up I quickly realised that NO ONE sees your page, the numbers they promise do not eventuate even though you're paying hundreds of pounds a month for it. I convey this concern to me and they tell me in order to get more views or appear on the home page, recommended page or the list articles they write, you have to pay more again! What a scam! I then decided to cancel the account, I asked them over and over and no one responded, I phoned and emailed so many times but nothing! They would then chase me for money but ignore my cancellation requests. A couple months go by.... finally I got onto someone and they said ok we will cancel it but sorry you will have to pay for the previous couple of months and the rest of the contract! Not only am I stuck in a contract that has not delivered what they said they would, but I also have to pay for the months that I had been trying to cancel this account for!! I hear nothing for 2 years after arguing with them and paying some of it off. NOW two years later in the middle of the covid19 crisis and they just sent me a debt recovery letter threatening legal action if I dont pay for the months I didnt pay for while I was waiting to get a response about the cancellation!! DISGUSTING corporate practices and not worth using AT ALL.
read more
shahd dabba
michael was awesome
Reviewed on 2019-10-20T01:49:06
michael was a great game master, he helped us navigate our way through, he was very friendly
Laura Maria Merriman
Excellent, especially Alex from Time Out's customer care team…
Reviewed on 2019-09-27T13:43:23
I love Time Out and use their offers once / twice a month. The offers are by far the best offers aroundin terms of % of discount as well as having the widest range of offers; from dinners to days out and events. Payment is quick and easy and you receive vouchers via e-mail instantly. I have never had a problem with the end vendor accepting the voucher or not honoring the offer.
I recently had one issue with an offer I purchased and called their customer services and spoke to Alex. She was fantastic! She gave me great advice and followed up in an e-mail shortly after confirming what she explained on the phone. My issue was resolved within an hour of me calling.
Thank you Alex, before I called I was apprehensive about how the call would go but you were no-nonsense, helpful and true to your word. The fact you offered to follow up in an e-mail (which came through not 15 minutes after our conversation) without me asking is testament to the excellent customer service you offer.
I will continue using Time Out and I have no hesitation recommending them to others.
read more
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