Great shirts, fast shipping, nice people
Reviewed on 2021-01-14T17:02:08
Have purchased several shirts over the years (for myself and as gifts) and have never had an issue with shipping or customer service.Last year sent a message to customer service about a t-shirt font that unintentionally (no seriously, it wasn't part of a joke) looked like a rude word and customer service was friendly and prompt in responding. Shirts hold up over time, through many washings and much love. Designs are always interesting and fun and looking at their emails is always enjoyable (which is quite a feat because if you work in marketing and "see how the sausage is made" looking at marketing emails isn't something that's usually enjoyable.)read more
Reviewed on 2020-12-17T21:38:58
UPDATE: I was contacted by the company and all my order was replaced. I was very impressed with the follow up.I love companies who are willing to work with their customers when things go wrong. . 5 stars.
I used this company for the first time during their Black Friday sale. I am extremely frustrated with the service I got. My order was sent to the incorrect address and I have tried to contact them via email and online chat with no results. The person I “spoke” with via chat told me I would be contacted within 72 hours by a manager but it has been that long. I emailed customer service on my own and have still not heard anything.
There are so many T-shirt companies out there. I honestly wish I had gone with another one. I am laid off and these were gifts for my niece and nephew. If they are not replaced I do not know what I am going to do.read more
This last order has been a challenge
Reviewed on 2020-12-15T14:47:12
I've ordered from TeeFury in the past and been happy with no problems. This last order has been a challenge.I ordered a 3XL shirt on 12/2. When it arrived, it was a 2XL with a sticker that said 3XL, so it probably scanned into their system as a 3XL. OK, understandable, mistakes happen. Used their online form to contact Customer Service. This is the second problem. Their form doesn't always work. Make sure you read the disclaimer, because if you don't get a confirmation email, it didn't go through. I waited 30 minutes and did not get a confirmation, so I sent the message a second time. That one was fine. I got a response in a reasonable time, asking for measurements for the shirt. Once I could prove with photos that it was a 2XL, they started the 3XL order with no issues and told me to keep the 2XL. OK, sounds good. The 3XL order went in on 12/8. Today is 12/15 and according to their tracking, it has a tracking number but has never been picked up by USPS. So I go back to the Customer Service form. Remember how it doesn't always accept your entry? I've entered the data 4 times today and have yet to get a confirmation that it went through. So I feel like I'm spamming them, but I still don't have any confirmation of the email. At this point I have no idea if I'll get the shirt or not. I understand it's Christmas and a pandemic and things are busy, but I should at least be able to easily send a support message via an automated system. I still have the 2XL so it's not the end of the world, but I would rather have the shirt that I ordered. Customer service reps have been very helpful - if you can actually get past the bot to talk to them.read more
This shirt is exactly what I wanted!
Reviewed on 2020-12-10T02:52:07
This is a Christmas gift so it has not been worn. But I ordered and checked out with ease and the shirt arrived in a timely manner and in excellent condition.I could not have asked for more from any retailer.read more
Reviewed on 2020-12-10T01:44:46
Shirt came as ordered. Fit well. Delivered quickly.
Some dude on the internetReviewed on 2020-12-09T20:31:45
Great customer service, great products
Received shirt with holes - replaced!
Reviewed on 2020-12-06T19:02:51
Received shirt with holes. Able to reach customer service. Was asked to provide photos of damage.Following two separate photos provided, customer service said new shirt was on way. Received today in pristine condition. Thanks!read more
Reviewed on 2020-12-05T13:46:28
I’ve ordered several T-shirt’s and hoodies from teefury and the quality is excellent.Their customer service is simply amazing. I have had a few issues with some orders and they were resolved efficiently, with kindness, and items were replaced when needed at no cost to me. I highly recommend Teefury!!read more