Review (March 2024)
Techsmith is the #1 global provider of screen capture and screen recording software. create and share images and videos for better training, tutorials, lessons, and everyday communication with snagit and camtasia.
53.43M
Estimated Revenue
1.98M
Website Visitors
2.2/5
Trustpilot Score
What do we know about TechSmith?
Estimated Revenue (2020)
$53.43M
Total Employees
340
Founded
1987
Industry
Computer Software
About
TechSmith: TechSmith is the industry leader for screen recording and screen capture software. TechSmith gives you everything you need to capture and record your Windows, Mac, and iOS devices.
What is TechSmith's Revenue?
TechSmith's estimated revenue for 2023 is $53.43M.
What does TechSmith do?
People understand information better when it's communicated visually. When the content you create, the emails you send, or the courses you teach aren't visual, people tune out and retain less of the information you're trying to share. We understand that it can feel intimidating to create visual content. You may feel you don't have the skills or time to do it on your own, but TechSmith software and solutions are perfect for anyone who wants to create and share images and videos for better training, tutorials, lessons, and everyday communication. For more than 30 years, TechSmith has helped thousands of businesses and millions of people worldwide create and share professional-quality content that drives results. No pro skills required. Whether you need to make a tutorial for your product, train someone on a new piece of software, teach an entire online course, or simply show someone a process, you can quickly create high-impact images and videos for more engaging communication. Plus, with TechSmith, you're never truly on your own. We have a huge library of tutorials, webinars, assets, and other resources to help you learn more. And, our world-class technical support is always ready to answer your questions. It's really that easy. See for yourself with a free trial of our software, or connect with us to get practical tips and grow your skills. You'll delight your customers, coworkers, students, and other learners — and transform the way you teach, train, and explain.
What are the monthly traffic metrics for Techsmith?
6/mo Traffic Growth
0.80%
All Time Traffic Growth
Create Free Account
Monthly Hits
2M
Time on Site
2.5Mins
Pages per Visit
3.0
Bounce Rate
53%
How fast is Techsmith growing?
Techsmith has grown by -12.1% in the last 6 months according to SimilarWeb.
How do people interact with Techsmith?
Last month, Techsmith received 2M visitors who spent an average of 2.5 minutes on the website and visited 3.0 different pages per session. Overall, 53% of people bounce on the first visit.
How do people find Techsmith?
880.3k people (45%) visit Techsmith directly. 937.7k (47%) people search for them in Google. Whereas, 34.1k (2%) discover Techsmith through Facebook, Reddit, and YouTube. 17.8k (1%) visitors come from Techsmith's email newsletters. Finally, 33.1k (1.7%) people come from affiliates and or paid referrals.
Who uses Techsmith?
Techsmith's top market is the United States and they receive 778.8k (39.4%) people.Then the 2nd is India with 109.4k (5.5%).The 3rd is is Canada with 73.3k (3.7%).
Traffic Growth (last 6 months)
What do Techsmith's customers say about them?
Review Score
2.2/5
Total Reviews
17
Info
TechSmith5 Star
29.4%
4 Star
11.8%
3 Star
0.0%
2 Star
11.8%
1 Star
47.1%
Read reviews that mention
Jonas Vad
Stay away
Reviewed on 2021-02-27T09:29:39
Their programs infest your computer as you are not able to delete them again - even if you download Windows troubleshooter you just get an error message.You are forced to keep the program and you cant get in contact with them unless you make an account. All in all LEECHES
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Mirena Boycheva
An awful tool
Reviewed on 2021-01-27T13:00:31
An awful tool, Jing is the best. I gave this one a chance but it is so buggy that it drives me crazy!I deleted it and installed Jing again.
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Toxic Tygo
Camtasia crashes
Reviewed on 2020-09-20T20:11:27
Camtasia crashes every 10 god damn minutes
Helen Fream
Constantly crashes!!
Reviewed on 2020-07-30T18:53:35
Camtasia is a great tool when it works, easy to use, and intuitive. However, it crashes constantly - I used it for 8 hours yesterday and it crashed every 20 minutes.It doesn't always autosave and even when saving regularly myself it somehow deletes the saved work! Meaning A LOT of wasted time spent re-doing work and force quitting/restarting the tool.
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Ursula McCloy
I've been a Snagit customer for years
Reviewed on 2020-03-23T12:09:37
I've been a Snagit customer for years; it is a great alternative to more expensive products (like Adobe)if you don't have heavy graphics demands. I primarily take screenshots and draw system architecture diagrams for tech docs, so I'm not doing intensive photo editing by any means. Never crashed.
I've used Camtasia for the past two years. It does seem a little buggy - I get a wierd black screen randomly when I clip video segments, and the file size it produces seem unnecessarily large. Also, the media directory isn't relative to the project, so if you move a project around you have to relink all your media. But I would still recommend it as a product for video production - again, not a power user by any means.
Customer support is just fine - sometimes they can help, and sometimes they cant!
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Raphael
I have read about Snagit being…
Reviewed on 2020-03-21T22:39:50
I have read about Snagit being malicious and started looking by myself... I found that when you download there's no viruses at all,but when you want to record audio from system they force you to download snagithelper2020 <-- this file is very hard to find by the computer search but I could explore, make a copy of it and VIRUSTOTAL searched a keylogger in it. I'm not sure if this is a False positive as long as 1 antivirus of many could search it. But seems to me that we need to be more carefull about them.
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Louis
Absolutely HORRIBLE customer service
Reviewed on 2020-01-25T17:40:15
Absolutely HORRIBLE customer service. They give you zero ways to send them an email.Their notices of open hours flash off the screen in an instant. They send you emails about exciting new products, but require you to dig endlessly to find how much they cost. It is an endless waste of time to deal with them. And they say how much they value their customers. WRONG! They come across as arrogant and uncaring. Something is badly amiss with their customer service system.
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Ben-ES
TechSmith Support is very good they are…
Reviewed on 2020-01-13T21:40:16
TechSmith Support is very good they are good reaction time and Snagit is very usefull program
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