Review (May 2024)

Banking services and products from suntrust bank including checking and savings accounts, credit cards, mortgages, wealth management and retirement, business and commercial banking.

10.43B

Estimated Revenue

13.86M

Website Visitors

2.1/5

Trustpilot Score

What do we know about SunTrust?

Estimated Revenue (2020)

$10.43B

Total Employees

17000

Founded

1891

Industry

Financial Services

Location

Atlanta, United States

About

SunTrust: Banking services and products from SunTrust Bank including checking and savings accounts, credit cards, mortgages, wealth management and retirement, business and commercial banking.

Social Links

Alexa Ranking: 1656

What is SunTrust's Revenue?

SunTrust's estimated revenue for 2023 is $10.43B.

What does SunTrust do?

Truist Financial Corporation (NYSE: TFC) is a purpose-driven company dedicated to building a better future for its clients, teammates and communities. With 275 years of combined BB&T and SunTrust history, Truist is one of the nation's largest financial services holding companies offering a wide range of services including retail, small business and commercial banking; asset management; capital markets; commercial real estate; corporate and institutional banking; insurance; mortgage; payments; specialized lending and wealth management. Headquartered in Charlotte, North Carolina, Truist serves approximately 10 million households with leading market share in many high-growth markets in the country. Learn more at Truist.com.

What are the monthly traffic metrics for Suntrust?

6/mo Traffic Growth

-12.80%

All Time Traffic Growth

Create Free Account

Monthly Hits

14M

Time on Site

5.2Mins

Bounce Rate

13%

How fast is Suntrust growing?

Suntrust has grown by 16.7% in the last 6 months according to SimilarWeb.

How do people interact with Suntrust?

Last month, Suntrust received 14M visitors who spent an average of 5.2 minutes on the website and visited 6.0 different pages per session. Overall, 13% of people bounce on the first visit.

How do people find Suntrust?

10.4M people (75%) visit Suntrust directly. 2.2M (16%) people search for them in Google. Whereas, 150.3k (1%) discover Suntrust through Facebook, Reddit, and YouTube. 467.9k (3%) visitors come from Suntrust's email newsletters. Finally, 6.1k (0.0%) people come from affiliates and or paid referrals.

Who uses Suntrust?

Suntrust's top market is the United States and they receive 13.8M (99.2%) people.
Then the 2nd is Canada with 16k (0.1%).
The 3rd is is Ecuador with 9.3k (0.1%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Suntrust's ads on Google?

Google Ads

SunTrust® Mortgage Loans - Explore Home Financing Options‎

https://www.suntrust.com/microsites/mortgage/mortgage-options/index.html

Give Us A Call, Or Get Your Free, No-Obligation, Consultation Online. Learn More Types: Fixed Rate, Adjustable Rate, VA, Refinance, Jumbo

SunTrust® Mortgage Loans - Explore Home Financing Options‎

https://www.suntrust.com/microsites/mortgage/mortgage-options/index.html

Give Us A Call, Or Get Your Free, No-Obligation, Consultation Online. Learn More historic low rates · online resources · down payment options · flexible financing · tools & calculators Types: Fixed Rate, Adjustable Rate, VA, Refinance, Jumbo

First-Time Homebuyer Mortgage - Talk w/ an Expert Loan Officer‎

https://www.suntrust.com/Microsites/Mortgage/mortgage-first-time-homebuyer/index.html?cid=PS|RLSA_G|NB|FHARates|E_SimilartoPurchase|MTG|GOOG|&s_kwcid=AL!4238!3!97122552417!e!!g!!fha loan mortgage rates

Let our Mortgage Professionals Help You Make Decisions for Your First Home Loan! flexible financing · historic low rates · online resources · down payment options · tools & calculators

First-Time Homebuyer Mortgage - Talk w/ an Expert Loan Officer‎

https://www.suntrust.com/Microsites/Mortgage/mortgage-first-time-homebuyer/index.html?cid=PS|Display|Remarketing|MTG|GOOG|&s_kwcid=AL!4238!3!158921443411!!!g!!

Let our Mortgage Professionals Help You Make Decisions for Your First Home Loan!

Earn Up to $600 w/ SunTrust® - Business Banking. Sign Up Now‎

https://www.suntrust.com/Microsites/open-small-business-checking-account/index.html

Bundle Checking w/Credit Card, Merchant & Savings to Earn $200 Each! Terms Apply online cash manager · mobile banking · account alerts · ATM access & banking

What do Suntrust's customers say about them?

Review Score

2.1/5

Total Reviews

27

Info

SunTrust
5 Star
15.0%
4 Star
0.0%
3 Star
0.0%
2 Star
0.0%
1 Star
85.0%
Read reviews that mention
Andrew Contafio

What a joke and a bait and switch at…

Reviewed on 2021-04-05T12:07:19

What a joke and a bait and switch at that. It’s criminal. Suntrust ( if you are not aware it is part of Truist,advertised a promo which ended on March 31st, 2021. Do a direct deposit if at least 500.00 in checking and deposit at least 10,000 in a Savings account and eventually after meeting those qualifications you will receive a 400.00 bonus. Well they rejected me after 3 days of opening up the account and receiving a welcome email from them. They rejected my 10,000 bank transfer from American Express and restricted my access to my online account and accused me of fraud. I have a FICO score of 844 and have very significant financial resources. Never had a mark on my credit rating ever and I am 68 years old. I panicked thinking someone had gotten a hold of my SS etc. so I called. I was sent to the fraud department and they told me my account is restricted and they are investigating it and will send me a letter. Not good enough so I went to the local Suntrust Bank in Waxhaw, NC and demanded an answer of WHY they refused my account. The banker was on the phone for over an hour only to tell me I will receive a generic letter in the mail. My account is closed. They don’t have the balls to tell me the trust because they know they would be subject to a law suit. Bait and switch when the think all your interested in is their bonus. Well don’t advertise it if you are not going to fulfill your obligation. It is false advertising.
read more
Jon

SunTrust are criminals

Reviewed on 2021-03-25T18:06:53

They are reporting regular people as criminals just for transfering fund from Coinbase.THEY ARE THE CRIMINALS!!!!!
read more
Jørgen Andersen

Closing accounts that transact from…

Reviewed on 2021-03-25T17:13:22

Closing accounts that transact from coinbase, no thanks
Isak Sidenius

They are treating crypto investors as…

Reviewed on 2021-03-25T15:50:24

They are treating crypto investors as criminals!
R.A.H

Money laundering banks calling…

Reviewed on 2021-03-25T15:47:34

Money laundering banks calling customers who own crypto criminals, the irony.
Oron Branitzky

They are not paying when needed!

Reviewed on 2021-03-23T14:31:06

My late aunt has left significant amount to my mother & put it in a Trust managed by Suntrust over 30 years ago.The goal was to assist my mother when she needed money. During the years my mother hardly had any withdrawals since there was very little need. Now my mom had to move to a nursery home & we asked annual withdrawals of 4% of the trust. These people just ignore us for nearly a month! We keep asking for a reply & there's complete silence. I feel like a bagger; as if they are doing us a favor. This is the worse service one can expect!
read more
Rich

Nightmare from start to finish. STAY AWAY

Reviewed on 2021-03-17T17:48:14

Absolutely traumatic experience acquiring the student loan from them in the first place,even thought at 18 I'd be dropping out of school because they couldn't get their act together in time. Fast forward 6 years and they still offer no additional services or refinancing options. Stay away if you can and if you already have a loan with them look to refinance elsewhere. Garbage company, garbage customer service, 0/10.
read more
Curtis Danz

Best bank I've ever used

Reviewed on 2021-03-09T00:03:42

Suntrust is by far the greatest bank I've ever given my business to! I can't speak to the negativeexperiences others have had but from the convenience of branches being everywhere to the helpful customer service I can always find what I need. I used to bank with Wells Fargo and anytime I needed to visit a branch it was an act of congress to find one and even worse of a wait to get service. Also, many banks in the past have allowed my accounts to overdraft and then charge me a ridiculous fee for each transaction! Suntrust showed me right from the beginning how to set up my account so that can never happen! If you're looking for a bank that has supreme availability and is happy to help you when you have a problem, go with Suntrust!
read more

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