Review (March 2024)
A website security & protection platform that delivers peace of mind. stop worrying about website security threats and get back to building your online brand.
15M
Estimated Revenue
1.26M
Website Visitors
2.5/5
Trustpilot Score
What do we know about Sucuri Security?
Estimated Revenue (2020)
$15M
Total Employees
54
Founded
2010
Industry
Computer Network Security
Last Funding Date
Venture (Round not Specified) Oct 2013
Location
Menifee, United States
About
Sucuri Security: Free online website security service. Check your web pages for hidden illicit content (invisible spam links, iframes, malicious scripts and redirects).
What is Sucuri Security's Revenue?
Sucuri Security's estimated revenue for 2023 is $15M.
What does Sucuri Security do?
We've offered holistic website security solutions since 2008 including malware removal, malware monitoring and website protection services. Our SiteCheck website security monitor is used by thousands of website owners every month to monitor their websites for malware, blacklist status and other security issues and our CloudProxy Firewall safeguards sites and those who visit them from attacks of all kinds. Our passion is growing awareness of website security issues and stamping out web-based attacks. Join us at https://sucuri.net
What are the monthly traffic metrics for Sucuri?
6/mo Traffic Growth
6.80%
All Time Traffic Growth
Create Free Account
Monthly Hits
1M
Time on Site
2.4Mins
Pages per Visit
2.0
Bounce Rate
45%
How fast is Sucuri growing?
Sucuri has grown by 21.3% in the last 6 months according to SimilarWeb.
How do people interact with Sucuri?
Last month, Sucuri received 1M visitors who spent an average of 2.4 minutes on the website and visited 2.0 different pages per session. Overall, 45% of people bounce on the first visit.
How do people find Sucuri?
701.4k people (56%) visit Sucuri directly. 377.9k (30%) people search for them in Google. Whereas, 11.7k (1%) discover Sucuri through Facebook, Reddit, and YouTube. 7.6k (1%) visitors come from Sucuri's email newsletters. Finally, 40.9k (3.2%) people come from affiliates and or paid referrals.
Who uses Sucuri?
Sucuri's top market is the United States and they receive 304.5k (24.1%) people.Then the 2nd is India with 113.8k (9.0%).The 3rd is is Canada with 44.1k (3.5%).
Traffic Growth (last 6 months)
What are Sucuri's ads on Google?
Google Ads
Website Malware Clean Up - Complete Website Security
https://sucuri.net/
We Clean And Protect All Your Websites To Prevent Future Attacks. Subscribe Now! Gain Peace Of Mind With Our Complete & Powerful Website Security Solution. Continuous Monitoring. DDoS Protection. Money-Back Guarantee. 24/7/365 Response.
Sucuri - Complete Website Security, Protection & Monitoring
https://sucuri.net/
Add Website Security and protect your information, data and brand reputation. Sucuri offers complete protection with 24/7 customer support. No installations needed. Sitecheck Scanner. 24/7/365. Global Customer Support. 30 Day Guarantee. Get Rewards For Re
Sucuri Website Security | Complete Security Platform | sucuri.net
https://sucuri.net/
Includes SSL, unlimited cleanups, 24/7 support, 30-day guarantee. $299.99/Year!
Website Malware Scanner - Detect Website Security Issues Fast
https://sitecheck.sucuri.net/
100% Free - Scan Your Website Now! Services: Remove Malware, Clean Hacks, Remove Blacklist, Stop Hack Attempts, Stop DDoS Attacks, Complete Security
WP Security Plugin 2016 - Sucuri.net
https://sucuri.net/lp/sem/ga-wordpress-security
Keep Hackers and Malware Out! Get Secure Firewall Protection Now. Joomla Security · Sitecheck Scanner · 24/7/365 · Global Customer Support · 30 Day Guarantee
What do Sucuri's customers say about them?
5 Star
10.0%
4 Star
0.0%
3 Star
10.0%
2 Star
0.0%
1 Star
80.0%
Read reviews that mention
Peter Agathangelou
Unresponsive, uncaring, useless
Reviewed on 2021-04-07T15:31:50
We have a problem where from our internal network we can't get to our own websites.We know the problem is with Sucuri and have raised an issue however response has been absolutely pathetic, there is no-one you can escalate to. I will be looking to retire Sucuri after this ...
The irony is that we are being denied access to our websites by our DDOS protection partners !!!!!
AND THEY DON'T CARE !!!!
read more
Karan Chopra
Stay Away. As far as you can. Worst Customer support.
Reviewed on 2021-04-03T12:39:14
Forget about it. Worst customer support ever. If your website is down they won't reply for 48hours...
read more
Sonal Sinha
Sucuri product good customer support sucks
Reviewed on 2021-03-04T07:34:49
It is a DIY service. Migrated from Cloudflare since their DDOS protection wasn't working.
Sucuri did work fine however asked 3 support queries.Only one of them have been answered in over 48 hours.
You get 1 reply in 24 hours and that too generic like we are checking the issue.
If you ever get malware etc go somewhere else for the service.
At the moment we only use DDOS protection and firewall part. It seems to work fine. Do note this is a do it yourself service right now more or less with no to little help you will get from these guys.
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paul branighan
I wish I had read the reviews, but they fixed the issue eventually
Reviewed on 2021-01-18T11:09:48
I wish I had read the reviews before signing up to their service. The customer support does "NOT" havea guaranteed response time unless you pay extra but even still you would expect a reply within 24 hours from most companies...not Sucuri (1 Star)
Additional: Finally after 2 days and two other support reps had said they would get back to me I finally got a good egg on Sucuri's support and after speaking with this particular rep everything is working as it should be now.
I just feel like their set up needs to be a lot more fluent and easier for the average user to set up. The issue was one thing hadn't been set up on their end which was causing an issue.
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WH Leung
The worst and slowest
Reviewed on 2020-12-12T03:40:11
Before you paid for the annual fee, their response is fast.
After you paid, the service is slow and the Customer Service is rude and irresponsible.
The is the most disappointed,expensive and irresponsible service provider that I have ever seen, don’t pay
WordPress team please remove from the store
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Galina S
Really bad support and useless service
Reviewed on 2020-11-17T15:23:54
I’m a real estate agent in Toronto and I use a lot of services for my business, including some legacysoftware and never have I ever had such a horrible experience with a service provider until Sucuri. I’ve had my website flagged and taken down because of malware on Saturday. 3 hours later, as recommended to me by my hosting provider, I signed up for Sucuri with the sole purpose of getting my website cleaned. Having it done asap was imperative because every day I have prospects visiting my website and if I lose even 1 prospect, that’s tens of thousands of dollars in commission. So before signing up for their service, I chatted with their rep on the website. He said that it’s hard to give a timeline but most malware issues get resolved within 24-48 hours. So I signed up. On Monday, at 2am my time, a support rep got back to me and informed me that they can’t login to the website and they asked that I create a connection for them. Their instructions were so limited, I had to reach out to their rep on the chat to clarify and then sent them the info they asked for. It took the same support rep till the next morning (at 1am) to get back to me and tell me that the connection I set up is wrong and provided 0 guidance on how to fix that. I’m sure it’s going to take them another day to get back to me. So the main reasons I would advise against using: terrible support (chat option is only on the website some of the time; response via email or account takes 24-hours; poor communication when it comes to instructions, considering that some of their clients are not technical people like me). Tomorrow will be day 5 since I’ve requested to clean my website. If they don’t fix it tomorrow, I’m going to sign up for Astra; I’ll be double-paying but at least maybe they’ll be able to fix the issue.
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James
SSLs do not auto renew and there's no warning = sites offline!!
Reviewed on 2020-10-26T11:16:47
Sucuri is not cheap - part of the service is an SSL certificate. Be warned - 75% of the time they do NOT auto renew.What happens then? Your website becomes inaccessible and goes offline. But surely there's some sort of notification to warn you or warn the Sucuri Support internally you may ask? Well no there's not. The only time you'll realise this has happened is if you're lucky enough for a customer to let you know or you're regularly checking your website every day to see if it's become unsecured. If like me you value your time and don't do this or wish to pay additional for an uptime monitor (which Sucuri is supposed to do with the firewall anyway), then your website (or your client's websites) will go offline for potentially months. The effect of this on a high traffic site is severe - it can cost thousands in lost traffic and rankings on Google. When it goes offline, you have to submit a ticket for them to manually renew which in our experience can be at least 24 hours longer with your site offline. When questioning support about this, even the support rep agreed it's ridiculous and that this shouldn't be happening.
Strangely enough this has happened since Godaddy has taken over, no surprise the service has gone downhill since then.
Avoid using Sucuri and find an alternative who value your website actually being online!!
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Oliver B
Customer service is great
Reviewed on 2020-10-24T12:46:14
Customer service is great! Hopefully they can keep this up. The previous reviews have been 1 stars,so I hope they've changed since then. From what I'm experiencing so far, it looks to me like they have! Hoping that their WAF/DDoS protection lives up to a good standard. Have been with them currently for ~2 weeks [just edited the review!] Great protection so far
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