Review (May 2024)

Smartsheet enables teams to manage projects, automate processes & scale programs in one powerful platform. maintain visibility & keep distributed teams connected.

326.75M

Estimated Revenue

21.03M

Website Visitors

2.8/5

Trustpilot Score

What do we know about Smartsheet?

Estimated Revenue (2020)

$326.75M

Total Employees

2300

Founded

2005

Industry

Computer Software

Location

Bellevue, United States

About

Smartsheet: Smartsheet provides businesses with collaboration software & solutions to create team efficiency, effectiveness and scale. A platform for dynamic work & Enterprise Achievement.

Social Links

Alexa Ranking: 564

What is Smartsheet's Revenue?

Smartsheet's estimated revenue for 2023 is $326.75M.

What does Smartsheet do?

Smartsheet (NYSE: SMAR) is the enterprise platform for dynamic work. By aligning people and technology so organizations can move faster and drive innovation, Smartsheet enables its millions of users to achieve more. Backed by enterprise-grade security, Smartsheet is used by more than 75% of the companies in the Fortune 500 to implement, manage, and automate processes across a broad array of departments and use cases.

What are the monthly traffic metrics for Smartsheet?

6/mo Traffic Growth

0.00%

All Time Traffic Growth

Create Free Account

Monthly Hits

21M

Time on Site

5.9Mins

Bounce Rate

36%

How fast is Smartsheet growing?

Smartsheet has grown by 1.8% in the last 6 months according to SimilarWeb.

How do people interact with Smartsheet?

Last month, Smartsheet received 21M visitors who spent an average of 5.9 minutes on the website and visited 4.0 different pages per session. Overall, 36% of people bounce on the first visit.

How do people find Smartsheet?

17M people (81%) visit Smartsheet directly. 2.7M (13%) people search for them in Google. Whereas, 87.1k (0%) discover Smartsheet through Facebook, Reddit, and YouTube. 242k (1%) visitors come from Smartsheet's email newsletters. Finally, 42.5k (0.2%) people come from affiliates and or paid referrals.

Who uses Smartsheet?

Smartsheet's top market is the United States and they receive 13.4M (63.5%) people.
Then the 2nd is United Kingdom with 979.3k (4.7%).
The 3rd is is Canada with 596k (2.8%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Smartsheet's ads on Google?

Google Ads

Excel Gantt Chart | Easily Create In Minutes | smartsheet.com‎

https://www.smartsheet.com/s/gantt-chart-excel?s=323&c=73&m=3109&a=231828777318&k=&mtp=b&adp=none&net=&dev=c&devm=&plc=

Manage Everything From Simple Timelines To Complex Projects. Try It Free!

Simple Project Management - Smartsheet.com‎

https://www.smartsheet.com/s/project-tools

The Easiest & Most Complete Project Management Tool Today. Try It Free! Types: Individual, Team, Enterprise

Gantt Chart | Excel | smartsheet.com

https://www.smartsheet.com/s/gantt-chart-excel

Get Pre-Built Gantt Chart Templates. Nothing To Install. Try It Free! 100% Cloud-Based. Easy Drag & Drop Editing. Get More Project Views. Make Collaboration Work. Task Dependencies. Calendar Integration. Unlimited Shareability.

Tired of MS Project? | Try Simple PM with Smartsheet‎

https://www.smartsheet.com/s/ms-project-dimensions

Manage basic tasks to complex portfolios. Nothing to download. Try It Free!

Gantt Chart Template - Yes. It's easy. Nothing to install - smartsheet.com‎

https://www.smartsheet.com/s/online-gantt-chart

No credit card needed. Try it Free! Easy To Use · Trusted By Over 7,000,000

What do Smartsheet's customers say about them?

Review Score

2.8/5

Total Reviews

47

Info

SmartSheet
5 Star
40.0%
4 Star
15.0%
3 Star
0.0%
2 Star
20.0%
1 Star
25.0%
Read reviews that mention
Junk Mail

The worst experience of my life

Reviewed on 2021-03-31T16:51:39

The worst experience of my life. Undo buttons for text editing are disabled and the undo button in the application does not undo text edits while typing a long formula.The documentation is purely anecdotal with no explanation of how things actually work. Vlookup is fundamentally broken and lacks any serious documentation. Using the gui to perform vlookup should create a working formula (one would hope) but it doesn’t. The simplest functionality is missing, way better off using excel.
read more
Reuben Miller

Ignore the bad reviews - Their just not smart enough to figure out stuff themselves

Reviewed on 2021-03-24T03:09:27

Ignore the bad reviews. You have to be somewhat intelligent to build an effective workflow with smartsheet,or pay for consulting. I respect a company that doesn't want to deal with unintelligent people, and avoids spending millions on a customer service team to answer stupid questions. They're spending their money in development (new features constantly). I searched high and low back in 2017 for an effective platform that would grow with any type of business. I'm a small business owner, under 10 million. I was under 1 million back in 2017. AGAIN, building an effective workflow will require purchasing consulting services but longterm it will be worth it. Enterprise version, dynamic view add on, pivot, data mesh, calendar app. All worth it, I have them. If you aren't evolving with tech you'll end up in your competitors dust. I didn't purchase consulting services and learned everything myself. Utilize Zapier for web hooks / connections. Fillable forms, outlook connect, + 1,000s more. Spend the time on tech and less time finding lazy office people who sit on social media and ignore important business matters. Less talk more action is smart sheets slogan. Thankfully they don't answer unintelligent questions, and work on their company. Alex Kahn has been a super helpful rep, I think he's the 3rd one I've been on and he's the absolute best, and I plan on utilizing smartsheet for life. Tech evolves by the minute these days. Don't kid yourself into believing the money isn't worth spending to be come more efficient.
read more
Brian Owens

Sounds like a decent product

Reviewed on 2021-03-23T19:43:54

Sounds like a decent product, but I’ll never know. They put kids on the phone that barely grasp the product and have little ability to understand your problem.After, they try and charge $250/hr to implement the solution they probably don’t completely understand. This is what you call over priced and out of touch.
read more
Sam J

I inherited Smartsheet and found it…

Reviewed on 2020-12-23T02:01:33

I inherited Smartsheet and found it easy, intuitive, and reliable. I found the overall experience better than using Google Sheets that I had been used to using in previous roles (and Asana).It's flexible and after putting in just a little training/research I picked it up well. I recommend.
read more
Jason C.

Previously a Fan

Reviewed on 2020-11-06T21:24:16

Previously a Fan - Not Anymore I have used SmartSheet for years and been a huge advocate.Recently they have fallen behind their competitors on user interface and started pushing extremely overpriced add-on software that is practically worthless. Their launch packages have turned into sales pitches for $2,500-$10,000 add-ons for the software we normally pay $1,000 per year. I spent $5,404 for an upgrade and launch package and they never finished the project nor will they respond to my call or emails. Months later I asked for a refund and they responded favorably and then stopped responding - never received that refund. I will no longer suggest clients and friends use their software.
read more
Timkane

Effective with time tracking.

Reviewed on 2020-07-16T20:04:51

Effective with time tracking. Reliable with documents storage. User friendly customer support
M levine

beware of renewal policy- they string…

Reviewed on 2020-06-24T21:20:26

beware of renewal policy- they string you around and then say you are stuck with current users
Wim De Jager

unproductive

Reviewed on 2020-06-16T18:59:15

formatting, data link errors, unproductive, frustrating...avoid it !

Jd

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