Review (May 2024)

Smartlook records every user on websites and in mobile apps. more than 300,000 happy users. ✓ try it for free. ✓

2M

Estimated Revenue

542.05k

Website Visitors

4.2/5

Trustpilot Score

What do we know about Smartlook?

Estimated Revenue (2020)

$2M

Total Funding

$3.8M

Total Employees

51

Founded

2016

Industry

Internet

Last Funding Date

Series A Dec 2020

About

Smartlook: Session recordings, heatmaps, events, funnels, analytics and reporting. Plans start at $31 per month. Free plan available.

Social Links

Alexa Ranking: 9147

What is Smartlook's Revenue?

Smartlook's estimated revenue for 2023 is $2M.

What does Smartlook do?

Look at your website through your customer's eyes. Smartlook is a qualitative analytics solution for web and mobile helping over 200,000 businesses of all sizes and industries answer the "whys" behind users' actions — why do users churn, or why aren't they using a feature, or why are they skipping onboarding? Now you can eliminate the guesswork. With a unique feature set, Smartlook gives you a way to finally understand user behavior at the micro level. Always-on visitor recordings show you what every last visitor does on your website or app, and heatmaps give you mass data about where most people click and scroll. Automatic event tracking lets you know how (and how often) your visitors do specific things, while conversion funnels take those events and show you how much success you're having with conversions. Started in 2016, Smartlook has grown into a complete solution for qualitative analytics, making guesswork a thing of the past. Stop wondering why, and start getting answers today.

What are the monthly traffic metrics for Smartlook?

6/mo Traffic Growth

1.50%

All Time Traffic Growth

Create Free Account

Monthly Hits

542k

Time on Site

5.9Mins

Bounce Rate

36%

How fast is Smartlook growing?

Smartlook has grown by -27.1% in the last 6 months according to SimilarWeb.

How do people interact with Smartlook?

Last month, Smartlook received 542k visitors who spent an average of 5.9 minutes on the website and visited 8.0 different pages per session. Overall, 36% of people bounce on the first visit.

How do people find Smartlook?

382.5k people (71%) visit Smartlook directly. 92.7k (17%) people search for them in Google. Whereas, 25.3k (5%) discover Smartlook through Facebook, Reddit, and YouTube. 6.7k (1%) visitors come from Smartlook's email newsletters. Finally, 1.9k (0.4%) people come from affiliates and or paid referrals.

Who uses Smartlook?

Smartlook's top market is the Brazil and they receive 121.9k (22.5%) people.
Then the 2nd is United States with 45.7k (8.4%).
The 3rd is is Germany with 30.9k (5.7%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Smartlook's ads on Google?

Google Ads

Smartlook Web Analytics | Heatmaps, Events & Funnels‎

https://www.smartlook.com/

What makes your users leave without converting? Find out NOW. Try Smartlook for free! Get your data in complete context. Perfect for UX optimization. Set up Smartlook today! Works on Web & Apps.

Smartlook Screen Recorder‎

https://www.smartlook.com/

Record everything visitors do on your site. Absolutely for Free! AJAX, HTTPS supported · 2 minutes setup · Get Actionable Insights · Optimize User Experience

Session Recording Tool | For Web and Mobile

https://www.smartlook.com/

Easy 2 Use — valuable data and actionable user insights from day one. Try it for Free! With Smartlook, you can take your website or app to the next level. Set it up today! User Friendly. Top Software on G2Crowd. GDPR Compliant. Works on Web & Apps. Comprehensive Filters.

Session Replay of Real Users | Record Web visitors for Free‎

https://www.smartlook.com/

Easy set up & use. More than 110k+ happy customers. 100% Legal. Start for Free! AJAX, HTTPS supported. Lifetime free version. Easy 2-minute setup. Unlimited Free Heatmaps. Get actionable insights. Optimize User Experience. Easy CRO to maximize ROI. Easy 2

100% Free Heatmaps Tool | Anaylze Your Website Now‎

https://www.smartlook.com/pages/heatmaps/

What do Smartlook's customers say about them?

Review Score

4.2/5

Total Reviews

6

Info

Smartlook
5 Star
80.0%
4 Star
0.0%
3 Star
0.0%
2 Star
0.0%
1 Star
20.0%
Read reviews that mention
Lukáš Martínek

just perfect

Reviewed on 2021-01-19T23:23:01

just perfect! working smooth and very easy to use
Freedom Doran

I absolutely love smart look not only…

Reviewed on 2019-08-26T08:29:13

I absolutely love smart look not only for the amount of features that it packs into it but how good those features are,we generally use it for spotting technical issues or seeing the heat maps but its also allowed us to see the main points at which people abandon carts and although we can see that through GA, Smartlook allows us to see what they are looking at when the do it which helps us to narrow down why they left. All of the other features are phenomenal and I just cant fault the support and everything to do with them ?
read more
Laura Van Doore

Perfect blend of qualitative & quantitative analysis for our product

Reviewed on 2019-06-26T02:17:19

Smartlook is the perfect blend of qualitative & quantitative analysis for our product team.It's given us a new perspective on how users are experiencing our product — from how quickly users can achieve key goals, to what our product looks like on all kinds of weird and wonderful resolutions. The true power of Smartlook comes from how it captures every event that occurs, and then allows you to search seamlessly across all past events. You can also use these events in funnels and analyse where your users are dropping out of key workflows. Since the events are all automatically tracked, we can ask "I wonder how many users have used this feature since it launched?" and get instant answers by searching the pre-recorded events. It's truly mind-blowing! And last but not least, the support team at Smartlook was AMAZING! Our product uses a few layout attributes that the Smartlook recorder wasn't capturing correctly at first. The Smartlook team worked with us over 2 days to quickly resolve the issue to support our use case and now it's all working perfectly.
read more
Maia

Not working *at all*

Reviewed on 2017-12-06T10:46:54

First of all, their website doesn't have the information needed to integrate the tracking code after creating an account.Secondly, the tracking code supplied in the email they sent also doesn't work. It links to a script that doesn't exist (404 error). Same with the one on their support page and startup guide. I won't even bother contacting them because because if the basic functionality doesn't work out of the box, I will never trust them to record any data on my website.
read more
Jan Bezruc

Awesomeness!

Reviewed on 2016-06-02T11:50:34

A seriously great tool, well done guys

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