I have to be honest... they treated me right.
Reviewed on 2021-04-11T22:05:31
I have to be honest, this company treated me right. I was nervous after reading all of the "not so great" reviews,but I had no problems, and honestly thought that I would take the time to acknowledge my experience. I ordered a necklace, and 2 buddha statues from shopmodus.com. When I received the statues, they were both broken. I was bummed out, and reached out to the company to see what could be done. I must say, the "contact us" email address they included in all of the tracking emails (prior to receiving my order) was not correct - but it only took a little bit of investigating to find the correct one. I emailed the support team, letting them know about my disappointment with the broken items and sent a picture as well. I totally realized that this was really the delivery company's fault, and not shopmodus.com. They emailed me back within 48 hours with an apology, and an offer to either send replacements OR refund me my money. I chose the refund. I was skeptical as to whether or not I would receive it after reading other reviews, but just checked my credit card and they most certainly kept their promise and credited me the agreed upon amount. I think these guys truly mean well, and they deserve a good rating - they handled my issue very appropriately, and I appreciated it!read more
never ever buy from this site
Reviewed on 2021-04-03T06:22:54
never ever buy from this site. for the moment is down but if it ever gets up, for your own sake,avoid it.
I bought an amulet and it arrived in 4 months broken.
for the last 2 moths I was talking to someone over there to refund me. Never happened and then the entire communication ended by failure to connect.
I intended to have a review on the site, never allowed such.That should be a sign to never buy from there.read more
Very untrustworthy company
Reviewed on 2021-03-30T20:57:41
Very untrustworthy company! Received damaged item and emailed company. Was offered a refund.Well over a month later and still no refund. Have emailed them several times and each time they tell me they will process it asap. I tried to email them today and my email was returned as undeliverable. Their original website is now gone and they have changed their website name from shopmodus.com to themodusclub.com Be very wary about purchasing from this company!read more
This guy’s are scammers!!
Reviewed on 2021-03-30T17:07:31
This guy’s are scammers!!! Don’t purchase anything from this website or online shop.
Reviewed on 2021-03-29T11:04:24
These guys are scammers. Advertised item For $69. After paypal payment goes through they say a further $28 per month is required to maintain the item.At this point you are unable to cancel the transaction and Paypal would not refund the money even thought the item was not received.read more
£50 down and 3 months later
Reviewed on 2021-03-26T19:57:06
£50 down and 3 months later, no product, no response to emails, fake tracking information.
Reviewed on 2021-03-20T13:25:13
Fake company !! Placed an order in January and received a tracking. Item never arrived, contacted post office,they couldn't find the item. Contacted the company for a refund. Now website is down. Scammers.read more
Paid for a piece of jewelry.checked…
Reviewed on 2021-03-19T20:35:06
Paid for a piece of jewelry.checked order.website gone.fake company.total fraudsters.I hope they getwhat they deserveread more
