Review (August 2025)

Shopgate ist der führende anbieter für mobile shopping apps und omnichannel-lösungen für den handel. mehr kundenbindung und mehr besucher!

120M

Estimated Revenue

194.19k

Website Visitors

2.3/5

Trustpilot Score

What do we know about Shopgate?

Estimated Revenue (2020)

$120M

Total Funding

$24.4M

Total Employees

60

Founded

2009

Industry

Information Technology And Services

Last Funding Date

Series C Feb 2016

Location

Butzbach, Germany

About

Shopgate:

Social Links

What is Shopgate's Revenue?

Shopgate's estimated revenue for 2024 is $120M.

What does Shopgate do?

Shopgate offers a suite of modern commerce solutions with its brand retail.red, designed to activate the vision of innovative retailers to help them drive in-store traffic, lift revenue and create the ultimate customer experience while reducing the total cost of ownership. Powered by the retail.red platform, these commerce solutions are specifically designed for the custom needs and extensibility of mid-market retailers. What's more, the solutions give forward-thinking retailers the edge needed to build true omnichannel experiences that today's consumers demand.

What are the monthly traffic metrics for Shopgate?

6/mo Traffic Growth

60.60%

All Time Traffic Growth

Create Free Account

Monthly Hits

194k

Time on Site

1.7Mins

Bounce Rate

48%

How fast is Shopgate growing?

Shopgate has grown by 11.0% in the last 6 months according to SimilarWeb.

How do people interact with Shopgate?

Last month, Shopgate received 194k visitors who spent an average of 1.7 minutes on the website and visited 3.0 different pages per session. Overall, 48% of people bounce on the first visit.

How do people find Shopgate?

61.2k people (31%) visit Shopgate directly. 126.4k (65%) people search for them in Google. Whereas, 1k (1%) discover Shopgate through Facebook, Reddit, and YouTube. 0 (0%) visitors come from Shopgate's email newsletters. Finally, 0 (0.0%) people come from affiliates and or paid referrals.

Who uses Shopgate?

Shopgate's top market is the Germany and they receive 117.7k (60.6%) people.
Then the 2nd is United States with 19k (9.8%).
The 3rd is is Poland with 7.5k (3.9%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Shopgate's ads on Google?

Google Ads

Shopgate® | Modern Omnichannel Solution | For Innovative Retailers‎

https://www.shopgate.com/

Deliver a True Omnichannel Customer Experience with Our Complete Solution Suite. Mobile Shopping App, Clienteling & Omnichannel Fulfillment with Your Ecommerce Platform. Mobile Coupons. Deep Linking. Loyalty & Subscriptions. Order Tracking. Customize Your

Shopgate® | Modern Omnichannel Solution | shopgate.com‎

https://www.shopgate.com/en/lp/omnichannel/

Drive In-Store Traffic, Lift Revenue, and Create the Ultimate Customer Experience. Mobile Shopping App, Clienteling & Omnichannel Fulfillment with Your Ecommerce Platform. Coupon Scanner. Affordable. Loyalty & Subscriptions. Customize Your App & Site. Tru

Shopgate® | The Leader in Mobile Apps‎

https://www.shopgate.com/en/lp/omnichannel/

Mobile Shopping App, Clienteling & Omnichannel Fulfillment w/ Your Ecommerce Platform. Drive In-Store Traffic, Lift Revenue, and Create the Ultimate Customer Experience. Deep Linking. Ad Scanner. Built for iOS & Android. Coupon Scanner. Apple Pay.

Keyword: omni channel retailing

Shopgate® Mobile Commerce | The Leader in Mobile Apps‎

https://www.shopgate.com/

No Dev Work Required. Easily Integrates w/ Your Ecommerce Store. Request a Demo. Customize Your App & Site. Affordable. Apple Pay. Coupon Scanner. Ad Scanner. Deep Linking. Built for iOS & Android. Quick Integration. Custom Design. Order Tracking.

Keyword: ecommerce apps

Android Development Tools - Build An Android App For Your Brand‎

https://www.shopgate.com/

No Coding Needed - Request Demo! Customize Your App & Site · 14 Days Free Trial · Mobile Coupons · Affordable · Simple to Use Services: Customer retention, App marketing, Mobile commerce strategy

Keyword: android development tools

What do Shopgate's customers say about them?

Review Score

2.3/5

Total Reviews

6

Info

Shopgate
5 Star
0.0%
4 Star
0.0%
3 Star
0.0%
2 Star
0.0%
1 Star
100.0%
Read reviews that mention
Przemysław Karolczyk

Very bad customer service

Reviewed on 2018-11-27T14:56:41

I think it’s shameful how Shopgate treat me and my company. I’m really disappointed about the way they have informed me about the contract termination.The customer service is unacceptable - they were not longer interested in us as a customer but they didn't inform us about changing their policy and market. I don’t get why they are still selling the app in other countries than Germany - I have received data processing agreement in German, although I have signed contract with them in Polish. Really bad expierence.
read more
John Fracso

Shopgate is the WORST platform ever. DONT TRY IT!!!

Reviewed on 2018-10-21T09:46:58

After setting up a "time to talk" and getting pressured to sign up, I finally agreed to use shopgate.It is horribly overpriced ($600 per month). While they did a good job making an app for me, there was quite a few problems. It took several weeks to get my problems finally fixed. I was bounced from one low level tech person to the next. After all the problems were sorted out it was fine. BUT then when I tried to update my website, they no longer supported opencart 2.0. I was told "we have bigger clients using shopify" so you are low on the priority list and we dont know when we can get around to helping you. I finally gave up and made my own app. BUT then again another problem. I learned that they would not give me any of my customer data, so I lost all of my customers using the IOS app. Then once again they wouldnt give me the information needed to update my android app. Worst customer service I have ever dealt with. AVOID AT ALL COSTS!!!!
read more
Rafal Wlazlo

DO NOT TRY!

Reviewed on 2017-07-25T15:51:07

DO NOT TRY! The initial experience was nice, they would design the mobile version and start working on app afterwards.Typical process. The problems started occurring after few weeks when mobile site would be acting up on their site, with either no payments going through or products being removed from the mobile version altogether plus many more. We stayed while working on the Apps. The apps were total disaster, with so many issue that we have dozens and dozens of emails between tech support explaining why either the products are gone or payments are not working or many many many more issues. While their local tech support was doing their best, our company took a very bad hit in terms of how we look and present ourselves to our customers as we were losing their trust and patience. I discourage any serious business person to engage with this place as the communication toward the end was just not enough, the product is simply awful and not worth the hassle nor your business reputation. Also, no refund given, credit card charges were disputed. Now the attempt to use collections against us.
read more
David Dachs

Terrible experience

Reviewed on 2017-06-28T18:09:35

Terrible experience Worst company I have ever worked with. Product has not worked since day one,and they stick you with a 12 month contract. Terrible customer service. Tell you problems are fixed and the are not. Never call you back. Sale people have no idea what they are selling. Bad experience. Stay Away!
read more
Fabian Kaempfer

Terrible sales practices

Reviewed on 2017-03-28T19:14:44

Their sales people started emailing me out of no where and insisted on a "time to talk".I never signed up for their emails and after making very clear to them that I didn't want to be spammed with "we create a mobile app for your company" offers they still kept emailing me. No unsubscribe button, no respect whatsoever for other peoples' time.
read more
Zirconmania

Shopgate dissapointing

Reviewed on 2016-09-12T18:47:05

Our experience with Shopgate was very disappointing as their 3rd party mobile platform is full of flaws.Nice idea, but non functioning on an on going bases, we lost a lot of money, orders and time struggling to get their software to function correctly on an ongoing bases. Their tech support is one of the worst we have ever encountered with response times to simple issues from 1 to 2 weeks and at the end providing fake solutions, which results in complete loss of orders, time, money and clients. The headache having to dealing with these people at Shopgate can only be described as nightmare every time something goes wrong. Over all not worth the trouble and pain you have to endure with them and then have nothing to show at the end of it, Went through this several times with them, until I realised they are just wasting your time, while they charge tremendous fees, taking your money for their flawed and trouble riddled software issues. Can not recommend this company to anyone.
read more

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