Review (May 2024)

Simplify your life with fast, simple delivery from your local stores! we’ll bring your groceries and household essentials right to your door.

1B

Estimated Revenue

2.52M

Website Visitors

4.3/5

Trustpilot Score

What do we know about Shipt?

Estimated Revenue (2020)

$1B

Total Funding

$65.2M

Total Employees

5500

Founded

2014

Industry

Internet

Last Funding Date

Series B Jun 2017

Location

Birmingham, United States

About

Shipt: Simplify your life with fast, simple delivery from your local stores! We’ll bring your groceries and household essentials right to your door.

Social Links

Alexa Ranking: 15269

What is Shipt's Revenue?

Shipt's estimated revenue for 2023 is $1B.

What does Shipt do?

Shipt brings the store to your door. Through a community of Shipt Shoppers and a convenient app, Shipt provides personal shopping and delivery and is available to 80% of households in more than 5,000 U.S. cities. Shipt Shoppers go above and beyond, communicating in real time about preferences and substitutions. A curated marketplace of retailers, Shipt offers access to a variety of stores and product categories including fresh foods, household essentials, wellness products, office and pet supplies. Shipt is an independently operated, wholly owned subsidiary of Target Corp. Founded and headquartered in Birmingham, Alabama, Shipt also maintains an office in San Francisco. For more information, visit Shipt.com.

What are the monthly traffic metrics for Shipt?

6/mo Traffic Growth

-23.20%

All Time Traffic Growth

Create Free Account

Monthly Hits

3M

Time on Site

7.8Mins

Bounce Rate

41%

How fast is Shipt growing?

Shipt has grown by -3.1% in the last 6 months according to SimilarWeb.

How do people interact with Shipt?

Last month, Shipt received 3M visitors who spent an average of 7.8 minutes on the website and visited 8.0 different pages per session. Overall, 41% of people bounce on the first visit.

How do people find Shipt?

1.7M people (66%) visit Shipt directly. 598.5k (24%) people search for them in Google. Whereas, 37.4k (1%) discover Shipt through Facebook, Reddit, and YouTube. 60.3k (2%) visitors come from Shipt's email newsletters. Finally, 24.1k (1.0%) people come from affiliates and or paid referrals.

Who uses Shipt?

Shipt's top market is the United States and they receive 2.5M (99.0%) people.
Then the 2nd is Canada with 3k (0.1%).
The 3rd is is India with 2.5k (0.1%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Shipt's ads on Google?

Google Ads

Shipt.com | Shipt Grocery Delivery | Fresh produce & more‎

https://www.shipt.com/

Start saving time today! Shop produce, household items, and fresh foods. Save Time. Simple Checkout. Reliable Shoppers. Fast Delivery. Easy To Use. Weekly Deals & Sales. Steps: Scroll Through The Aisles, Our Shoppers Work Their Magic, Your Groceries Arriv

Shipt delivery, now 50% off - Get 50% off same-day delivery

https://www.shipt.com/hi/

Pay only $10 per order to stock up from stores you love – no subscription required. Our shoppers deliver what you need to eat, drink, and be merry in just a few taps. Easy To Use.

Shipt Same-Day Delivery | Target, delivered | shipt.com‎

https://www.shipt.com/target/

Get everything on your list delivered from your favorite local store. Produce, electronics, household, and more – handpicked and delivered. Fast Delivery. Save Time. Easy To Use. Reliable Shoppers. Locations: Birmingham, San Francisco.

Same-Day Delivery | As soon as one hour | shipt.com‎

https://www.shipt.com/discover/

Save time every week by skipping the store. Get A Free Trial. Highlights: Free Trial Available, Save Time.

Same-Day Delivery | As soon as one hour | shipt.com‎

https://www.shipt.com/discover/

Save time every week by skipping the store. Fast Delivery. Easy To Use. Reliable Shoppers. Highlights: Free Trial Available, Chat Option Available.

What do Shipt's customers say about them?

Review Score

4.3/5

Total Reviews

4432

Info

Shipt

[email protected]

(205) 502-2500

Birmingham

5 Star
85.0%
4 Star
0.0%
3 Star
0.0%
2 Star
10.0%
1 Star
5.0%
Read reviews that mention
Eleanor M.

Shopper didn’t contact me as I don’t…

Reviewed on 2021-04-14T21:03:13

Shopper didn’t contact me as I don’t text and my record says to phone me. She must not have seen that.Anyhow it was to late to do anything as by that time she had delivered my groceries which were just fine but I did miss being called. I was given a $15 credit which was very nice. Over all the shoppers for .Shipt have been top notch.
read more
Barbara

Great

Reviewed on 2021-04-14T19:55:18

Very pleasant experience. Shopper contacted me to make sure I got exactly what I wanted.Followed instructions exactly as requested. Thanks
read more
Mary

Love the ease of shopping from home.

Reviewed on 2021-04-14T19:29:46

Love the ease of shopping from home.
Judy

They were very efficient in taking and…

Reviewed on 2021-04-14T18:56:41

They were very efficient in taking and delivering my order.
Alana

Their procedures need review

Reviewed on 2021-04-14T18:22:54

Good money. Their app needed work. We should be allowed to rate shoppers too. Their rating system needs work as a whole.Then you can be deactivated w/o a detailed reason nor any last chance warning. When you email about it they don't respond, you're just thrown away. I had no clue I was in that position. Every week I got emails with only positive feedback from clients. None with negative feedback. How was I supposed to know I was at risk of deactivation? And then to not give a second chance or probationary period to someone with a 4.9 out of 5 star all time rating is nuts.
read more
Vickie

I have been using SHIPT since the…

Reviewed on 2021-04-14T14:56:49

I have been using SHIPT since the pandemic. My shopper Karen is amazing and I feel as though she has become my friend.She always lets me know about specials and sales and she knows exactly what I want. SHIPT is lucky to have Karenas a shopper! Vickie Kane Miami Florida
read more
Charlotte

Great Service

Reviewed on 2021-04-14T14:16:12

Great Service ! Look forward to using Shipt Again.
Tambolyn

Easy

Reviewed on 2021-04-14T13:32:53

Easy, convenient and a lot less trouble than going to store. The only issue I have was delivery time.It was postponed. The delivery driver was awesome.
read more

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