Review (August 2025)

Serviceaide is reinventing service and support management with artificial intelligence, machine learning, and virtual agents. with serviceaide's ai enhanced itsm, luma, you can enrich customer experience and improve customer satisfaction while making service request immediate, saving you time and money.

1.42M

Estimated Revenue

113.47k

Website Visitors

4/5

Trustpilot Score

What do we know about Serviceaide, Inc?

Estimated Revenue (2020)

$1.42M

Total Funding

$12M

Total Employees

67

Founded

2016

Industry

Computer Software

Last Funding Date

Venture (Round not Specified) Nov 2016

Location

San Jose, United States

About

Serviceaide, Inc: Serviceaide is reinventing Service and Support Management with artificial intelligence, machine learning, and virtual agents. With Serviceaide's AI enhanced ITSM, Luma, you can enrich customer experience and improve customer satisfaction while making service request immediate, saving you time and money.

Social Links

What is Serviceaide, Inc's Revenue?

Serviceaide, Inc's estimated revenue for 2024 is $1.42M.

What does Serviceaide, Inc do?

Serviceaide is a leader in intelligent service and support. Serviceaide's vision is to transform service management, across ITSM, ESM and Customer Service. Serving customers around the world, Serviceaide applies breakthroughs in artificial intelligence, machine learning and natural language processing to deliver better experiences, provide enhanced self-service and empower service owners. Serviceaide transforms service through digital labor conversations, automation and knowledge.

What are the monthly traffic metrics for Serviceaide?

6/mo Traffic Growth

-33.70%

All Time Traffic Growth

Create Free Account

Monthly Hits

113k

Time on Site

8.1Mins

Bounce Rate

18%

How fast is Serviceaide growing?

Serviceaide has grown by -39.1% in the last 6 months according to SimilarWeb.

How do people interact with Serviceaide?

Last month, Serviceaide received 113k visitors who spent an average of 8.1 minutes on the website and visited 5.0 different pages per session. Overall, 18% of people bounce on the first visit.

How do people find Serviceaide?

35.5k people (31%) visit Serviceaide directly. 312 (0%) people search for them in Google. Whereas, 209.6 (0%) discover Serviceaide through Facebook, Reddit, and YouTube. 680.7 (1%) visitors come from Serviceaide's email newsletters. Finally, 0 (0.0%) people come from affiliates and or paid referrals.

Who uses Serviceaide?

Serviceaide's top market is the Brazil and they receive 75.5k (66.6%) people.
Then the 2nd is United States with 24.5k (21.6%).
The 3rd is is Colombia with 5.6k (4.9%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

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