Review (August 2025)
Headphones with highest-quality sound and professional audio solutions in the official sennheiser shop. buy directly from the manufacturer now!
812.89M
Estimated Revenue
2.02M
Website Visitors
2.5/5
Trustpilot Score
What do we know about Sennheiser?
Estimated Revenue (2020)
$812.89M
Total Employees
1600
Founded
1945
Industry
Electrical Electronic Manufacturing
Location
Wedemark, Germany
About
Sennheiser: Headphones, Wireless Headphones, Headsets, Microphones - Business Communications - Service & Support - Sennheiser Discover True Sound - Top-quality products and tailor made solutions for every aspect of recording, transmission, and reproduction of sound.
What is Sennheiser's Revenue?
Sennheiser's estimated revenue for 2024 is $812.89M.
What does Sennheiser do?
Sennheiser is shaping the Future of Audio - a vision built on a 75-year history of innovation and a continued drive for excellence that is woven into our company's DNA and culture. Around the world, our employees share this passion in the pursuit of the perfect sound, creating products that exceed expectations and set new benchmarks in audio. Numerous iconic products like the invention of the first open-type headphone, the HD 414 in 1968, the MD 441 microphone in 1971 and the creation of the legendary Orpheus in 1991 bear witness to Sennheiser's unique innovative drive. Today, Sennheiser is one of the world's leading producers of headphones, microphones and wireless transmission technology. The family-owned company operates its own plants in Germany, Ireland and the US and is active in more than 50 countries worldwide.
What are the monthly traffic metrics for Sennheiser?
6/mo Traffic Growth
9.30%
All Time Traffic Growth
Create Free Account
Monthly Hits
2M
Time on Site
2.3Mins
Pages per Visit
3.0
Bounce Rate
52%
How fast is Sennheiser growing?
Sennheiser has grown by -2.9% in the last 6 months according to SimilarWeb.
How do people interact with Sennheiser?
Last month, Sennheiser received 2M visitors who spent an average of 2.3 minutes on the website and visited 3.0 different pages per session. Overall, 52% of people bounce on the first visit.
How do people find Sennheiser?
345.4k people (17%) visit Sennheiser directly. 1.5M (72%) people search for them in Google. Whereas, 79.3k (4%) discover Sennheiser through Facebook, Reddit, and YouTube. 11.6k (1%) visitors come from Sennheiser's email newsletters. Finally, 25.1k (1.2%) people come from affiliates and or paid referrals.
Who uses Sennheiser?
Sennheiser's top market is the United States and they receive 397.5k (19.7%) people.Then the 2nd is Germany with 253.6k (12.5%).The 3rd is is United Kingdom with 138.7k (6.9%).
Traffic Growth (last 6 months)
What are Sennheiser's ads on Google?
Google Ads
SENNHEISER Online Shop - The Pursuit of Perfect Sound
https://en-us.sennheiser.com/headphones
Let your ears be loved - with Headphones & Headsets by SENNHEISER. Buy Now! Types: Headphones, Headsets, Earbuds, Earphones
SENNHEISER Official Store - Maximum Quality and Comfort
https://en-us.sennheiser.com/bluetooth-headsets
Discover True Sound by SENNHEISER. Shop Headphones & Headsets at SENNHEISER.com! Official Sennheiser Store · Free Shipping · New: PXC 550 Wireless · 30 Day Return Guarantee Types: Headphones, Headsets, Earbuds, Earphones
SENNHEISER Premium Headphones - Buy Today With Free...
https://en-us.sennheiser.com/noise-cancelling-headphones-travel/
We're Shaping The Future Of Audio By Creating Unique Sound Experiences For Our Customers. Easy Shipping & Returns. Free Shipping. Secure Shopping. Trusted Products. 60 Day Return Guarantee. Types: Over-Ear Headphones, Earbuds, Wireless Headphones.
SENNHEISER Premium Wireless - Headphones by SENNHEISER
https://en-us.sennheiser.com/wireless-headphones
Welcome to sound freedom. Buy your wireless headphones & get free shipping today! Let nothing stand between you and your favorite song - not even a cable. Easy Shipping & Returns. Secure Shopping. Free Shipping. 60 Day Return Guarantee. Trusted Products.
SENNHEISER Premium Headphones - Special Deals: Up to 50%...
https://en-us.sennheiser.com/sales
Enjoy the legendary sound, comfort & quality of SENNHEISER Headphones.
Keyword: headphones sennheiser
What do Sennheiser's customers say about them?
Review Score
2.5/5
Total Reviews
91
Info
Sennheiser5 Star
15.0%
4 Star
5.0%
3 Star
5.0%
2 Star
0.0%
1 Star
75.0%
Read reviews that mention
Andy
Don't buy from Sennheiser
Reviewed on 2021-05-10T18:22:10
Hello there!
I just wanted to went about my experience with Sennheiser customer service somewheresince I believe that this is not how a company should behave in order to retain their customers.
It all started two years ago, in may 2019. I was looking for some new headphones since my old ones were failing. I did some research, read some reviews and started looking toward buying something from Sennheiser. I had previously owned a pair of Sennheiser headphones, and I had enjoyed them a lot. Since I have an external microphone I looked for headphones only, not headsets as it would be redundant.
In the end I landed on Sennheiser HD599. They had everything I wanted, lightweight, open soundstage, lots of passthrough. Since It was my birthday soon my girlfriend decided to buy them for me as a gift. I was very happy with them when they arrived, they were everything I wanted. I quickly fell in love with how comfortable they were to wear, and the sound was great.
Fast forward to earlier this year. I started noticing some slight discomfort when wearing my headphones. I felt with my hands while not wearing the headphones and couldn't feel anything. But I still felt that discomfort when I was wearing them. I tried feeling along the headband while wearing them, sure enough I could feel something sticking out on the underside of the headband. Some part of the headband must have snapped and was now pressing against the fabric of headband from the inside. It is not super noticable, but it is there and causing some discomfort.
I contacted the retailer from where I bought the headphones about this issue. They sent me a return label and asked me to package everything that came with the box. I did so and sent the package to them in the beggining of the week. I was already missing my headphones at this point, I had some spare headphones around but they were not nearly as comfortable. I was not expecting to get brand new headphones or anything and I was willing to pay for repairs since I was very happy with the headphones.
More than a month passes without any word regarding my headphones. I checked the retailers website and there it said that they had sent the headphones to Sennheiser for repairs. This would add an aditonal 10-20 workdays to the 10 days it would take for the retailer to process my claim. That's why it had been so long. I started my claim on the march 6, on april 8 I got a message from the retailer that they needed to get in touch with me. They gave me a number to call and so I did.
It turns out that they found nothing wrong with my headphones over at Sennheiser. They claimed to have compared them to 3 identical headphones and found no discrepencies. They had also sent the headphones back to retailer withouth contacting me. So they asked me what I wanted to do with the headphones, if I wanted them to send them back to me. I thought yeah, I would like my headphones back. I thought it was quite strange that they found nothing wrong with them, even though I described that the issue only arises when you wear the headphones and there is tension in the headband.
I decided to contact Sennheiser direclt this time, expressing my displeasure with they service and describing the issue in even more detail. I also told them that I would gladly supply them with videos and pictures showing the issue at hand. I recieved a standard atuomated response with a return address. I would also have to pay for shipping in order to send them the package. I thought that's a bit unusual but okay. Normally the shipping would cost me around 6 euro (we do not use euro in my country so I have converted it for easier understanding.) As it turns out though, their headquarters for my reigion is in another country, so shipping to the return address would cost me 19 euro.
I tried contacting them again asking for more clarification about my errand and what I could expect this time. I also expressed my hesitancy toward paying 19 euro to send them the package since they could not find anything wrong with it last time. That's where I am now. I have not recieved a response yet.
Before this experience I was very happy with my headphones, I still am happy with the headphones. But now I find it hard to recomend this company to people and I will be keeping this in mind next time I need to buy new headphones. This whole experience was exacerbated since during this time I also had some issues with other another electronics item. When I contacted this the company of this product about maybe acquiring spare parts since they carried spare parts for other products, they instead offered to replace the item with a new one.
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Loek van Kooten
No service after buying a 1999 euro headphone.
Reviewed on 2021-04-28T11:19:27
Bought a 1999 euro headphones (the HD820). Only a few months old. Splendid stuff, really. However,the right earpad comes off because it's shape is not entirely correct. I produced evidence and asked for a new earpad. Here it comes: they want me to send the full headphones and everything back to see if I'm eligible for a new earpad, that costs 45.50 euro in their store and which cost price is obviously a lot lower than that. Like: wasn't 1999 euro enough to pay for this?
They want me to package this whole thing, go to the post office, mail it and then wait for weeks until I *may* get a new earpad from them.
Here's a tip. When someone buys a 1999 euro headphone and asks for a dirt-cheap earpad several months after this investment, just send the damned earpad. How difficult can it be?
Great sound, apalling customer service.
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Nicholas Margot
Do not buy their product
Reviewed on 2021-04-24T18:01:01
Do not buy their product. No customer service. I lost my TW2 earphone case and tried to order another one from their website.Nothing turned up. I contacted them and they said they were making an investigation. Each time you email they ask you to wait 72hours for a response.
They come back with no information and then about 20 days after ordering they issue a refund with no explanation. Obviously I am stuck with what was a £300 pair of earphones and can't charge them. Nothing on whether I can order more. Absolutely nothing.
They don't handle their own customer service they get a company called Digital River to handle it.
If I could give them minus figures I would. Pathetic customer after sales support.
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HonestReview
Absolutely terrible service
Reviewed on 2021-04-23T02:01:29
Absolutely terrible company and customer service.
Back in the day, they made good headphones and I raved about their quality being comparable to Bose at the time.I had the HD555. Some years later I wanted a headset. I got the GSP 300 simply because it had the Sennheiser name. A few months later, the ear muffs fell apart at the seams of the fake leather and the cord frayed and eventually disconnected the headset from the dongle. I e-mailed customer service and they told me that some other child company split off and they own the GSP 300 series, so it's not Sennheiers product, despite their name being on the headband. They refused to give me customer support even though I was loyal to that brand. Needless to say, I've moved onto Bose which is 100x better in quality and isn't a $300 rip-off product like Dre's Beats and Sennheiser products. Not to mention my HD555 bit the dust and it doesn't even play bass notes past a certain frequency anymore. All in all, the customer support was abysmal and the products are low quality.
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Fame
Sennheiser GSP 670 Gaming Headset
Reviewed on 2021-04-19T21:41:36
The Good:
Quite comfortable to wear as it's got the signature Sennheiser ear pads. Only reason I'm giving 1 stars,otherwise I wouldn't even give it a star.
The Bad:
Volume is extremely low when playing on console. It's so low that almost any game is unplayable. I tried playing Warzone and I literally could not pick out any critical sound like footsteps, because even at max volume there's almost no sound.
Epos software is the most ridiculous gaming software you can can use. Always crashes and when it works it doesn't save/sync any of my adjustments to the headset.
Stay away from this headset. Trust me I've used many headsets and this headset is really bad. If you do your research, you can find gaming headsets for £100 that will have equal comfort and way more superior sound.
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Frozen gamer
Hello I purchased the sennheiser IE 300…
Reviewed on 2021-03-02T04:38:56
Hello I purchased the sennheiser IE 300 and was provided with this tracking number 084351000052137670.It don't even work on the UPS website.
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JY
No clarity of information
Reviewed on 2021-02-15T17:17:40
Update: I believe they sent it back to themselves, which is a relief for me. Information could still have been clearer though.
Old review: This review is based on their clarity of information,not on the quality of their product. I've ordered an item, it said it'd arrive in 2-3 days so I paid. On the confirmation email, it said that as I am based in the United Kingdom, due to Brexit, it might take 2 weeks (this was not mentioned before). I needed the item earlier and tried to cancel directly through the cancellation link indicated at the bottom of their email, only to be told cancellation was not possible. I can't refuse the item at arrival so I'll have to return it at my own costs. On the whole: a loss of time and money. Clear information would have solved this easily. Indication of actual delivery time would have prevented me from ordering, and indication that cancellation was not an option would have prevented me from losing 1.5 hour trying to cancel as soon as possible, before the item is shipped. Poor customer service.
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Kate Waits
Don’t depend on any help from customer service
Reviewed on 2021-02-12T00:20:37
If there was such a thing as a negative review, I would leave one. This is the absolute worse customer service setup I have ever encountered in my life.I will save you the long boring details but needless to say they outsource their customer service to a team that has absolutely no ability to do anything. For example cancel an order, change a price for a product that dropped $100 in 1 day, get your to a manager, refund you for the expedited shipping you paid for only to be told a week later that it’s sitting in a warehouse and there’s nothing that they can do about it.
If anyone from Sennheiser corporate reads this please know, you have serious issues. Your product may be great but your customer service makes me never want to buy from you ever again. You have a team of people who just answer phones to tell people they can’t help them.
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