My Segway by Ninebot ES4 started…
Reviewed on 2021-05-23T13:53:22
My Segway by Ninebot ES4 started throwing a 21 error. I immediately called support and was very quickly able to reach an agent.The agent provided instructions which led to the error resolving itself in short order. I was well impressed.read more
Reviewed on 2021-05-22T08:55:39
I bought my Segway Nibot at a local costco and had an issue which they helped me with on their website via email.I have only owned my scooter for a few weeks now but I love it. I rode these things for two years when I lived in Beijing and had no idea they were here in America!read more
My external battery was not connection…
Reviewed on 2021-05-21T21:36:53
My external battery was not connection correctly to my Segway nine it es4. Nix was great in customer service and was able to approve sending me a new battery.Thanks so much. Fingers crossed that’s all the fix It needs!read more
Reviewed on 2021-05-21T17:41:42
Reps very helpful, no complaints here! Thanks so much!
Reviewed on 2021-05-20T22:12:45
Cheza was extremely helpful and very friendly and polite. She has excellent customer support skills and quickly got me the information that I needed.She was able to solve my problem!read more
Reviewed on 2021-05-20T16:24:45
very helpful
After having problems with the extended…
Reviewed on 2021-05-20T00:24:07
After having problems with the extended warranty company Segway went above and beyond to help me get my sons scooter repaired.I am very impressed with the customer service that I received and the thoughtfulness of this company.read more
Very pleased with our Ninebot purchase
Reviewed on 2021-05-19T20:54:00
Very pleased with our Ninebot purchase, the quality of the product is excellent! My experience with Cheza in customer service was very helpful and easy.Would definitely recommend choosing products from this company.read more
