Review (August 2025)

Independent purveyors of great music, since 1976

10k

Estimated Revenue

759.99k

Website Visitors

2.6/5

Trustpilot Score

What are the monthly traffic metrics for Roughtrade?

6/mo Traffic Growth

6.00%

All Time Traffic Growth

Create Free Account

Monthly Hits

760k

Time on Site

1.8Mins

Bounce Rate

52%

How fast is Roughtrade growing?

Roughtrade has grown by 0.0% in the last 6 months according to SimilarWeb.

How do people interact with Roughtrade?

Last month, Roughtrade received 760k visitors who spent an average of 1.8 minutes on the website and visited 4.0 different pages per session. Overall, 52% of people bounce on the first visit.

How do people find Roughtrade?

265.5k people (35%) visit Roughtrade directly. 107.8k (14%) people search for them in Google. Whereas, 19.7k (3%) discover Roughtrade through Facebook, Reddit, and YouTube. 5.1k (1%) visitors come from Roughtrade's email newsletters. Finally, 349.5k (46.0%) people come from affiliates and or paid referrals.

Who uses Roughtrade?

Roughtrade's top market is the United Kingdom and they receive 340k (44.7%) people.
Then the 2nd is United States with 170.8k (22.5%).
The 3rd is is Germany with 25.4k (3.3%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Roughtrade's ads on Google?

Google Ads

Rough Trade New York City | The Independent Record Store‎

https://www.roughtrade.com/us

Discover Exclusive Releases, Vinyl, CD & More At Brooklyn's Iconic Record Store. New Releases.

Rough Trade New York City | The Independent Record Store‎

https://www.roughtrade.com/us

Discover Exclusive Releases, Vinyl, CD & More At Brooklyn's Iconic Record Store. New Releases. In-Store Performances. Exclusive Collection. Vinyl, CDs And More. Types: Jazz, Hip Hop, Dance, House, Rock 'n' Roll, Soul, Punk, Country.

Rough Trade New York City | The Independent Record Store‎

https://www.roughtrade.com/us

Discover Exclusive Releases, Vinyl, CD & More At Brooklyn's Iconic Record Store. Vinyl, CDs And More. New Releases. In-Store Performances. Exclusive Collection. Types: Jazz, Hip Hop, Dance, House, Rock 'n' Roll, Soul, Punk, Country.

Rough Trade NYC | In Williamsburg Brooklyn‎

https://www.roughtrade.com/us

The Independent Iconic Record Store For Music Discovery In Brooklyn! In-Store Performances. New Releases. Vinyl, CDs And More. Exclusive Collection. Types: Jazz, Hip Hop, Dance, House, Rock 'n' Roll, Soul, Punk, Country.

Rough Trade NYC | Brooklyn's Iconic Record Store | RoughTrade.com‎

https://www.roughtrade.com/us

Featuring a Huge, Peerless New Vinyl Selection. Visit Us In Williamsburg! In-Store Performances. Exclusive Collection. New Releases. Vinyl, CDs And More. Types: Jazz, Hip Hop, Dance, House, Soul.

What do Roughtrade's customers say about them?

Review Score

2.6/5

Total Reviews

16

Info

Rough Trade
5 Star
28.6%
4 Star
0.0%
3 Star
7.1%
2 Star
14.3%
1 Star
50.0%
Read reviews that mention
Andy Fortune

Rough Trade “Exclusive” not as advertised.

Reviewed on 2021-04-13T16:38:43

I ordered “New Long Leg” album by Dry Cleaning specifically because it was advertised on website as “Rough Trade Exclusive clear vinyl + bonus disc”.The album turned up without the bonus disc so I phoned their online store to be told that they had run out due to unforeseen demand. I pointed out it was still being advertised on their website. I asked if they could offer an alternative or cd but “No” was the answer. A refund wasn’t offered. I might as well have ordered the cheaper version. Won’t use them again.
read more
Mickael

Cancel order due to system error

Reviewed on 2021-03-24T13:21:38

Ordered 3 CDs on sale at the same price, 2 of them have been charged and dispatched with no issue,but the 3rd one has been cancelled for "incorrect pricing due to system error". Very disappointing and unprofessional. I do not recommend a company with such a poor quality service.
read more
Maziar Seyedian

Not recommended

Reviewed on 2021-03-12T21:45:43

I bought a book. Arrived damaged. If they don’t know how to mail a book, they should not sellbooks.
read more
Matthew

Use juno or norman records instead.

Reviewed on 2021-02-11T22:00:32

Out of 2 orders from them, both had issues. I won't be ordering a third time. The first time,they failed to tell me they needed to order the item in before shipping it to me before I ordered, and didn't communicate this to me at all until I contacted them about my missing order. They also didn't respond when I asked to cancel the order. The second time the order arrived bent and with a split seam. I would avoid and use juno or norman records, never had a problem with them
read more
marry

Shocking service.

Reviewed on 2021-01-30T18:44:47

Ordered stock items 3 weeks ago and they still haven’t shipped. Contacted them 10 days ago and they haven’t replied.I understand there are problems with COVID but if you’re continuing to trade then do it properly. COVID is no excuse for not replying to emails. Shocking customer service.
read more
Kim

Don't count on getting your order.

Reviewed on 2021-01-28T16:07:02

I ordered the new Puscifer ltd album. I chased the order, as it had been a long time. "No problem,we're just getting another copy from our other branch" I was told. I never got it, my order was cancelled, without explanation. Now, all sold out ! Thanks for nothing Rough Trade.
read more
T.H.

Received different album edition than advertised

Reviewed on 2021-01-26T23:31:59

I pre-ordered a copy of Jeff Tweedy's 'Love Is The King'. Two months later, I received a different edition of the album they have listed.The copy I received does not have the album title visibly printed on the front cover, as it is shown on Rough Trade's website. This is false advertising. If I would have known this, I wouldn't have ordered it from them.
read more
Tony

Great service

Reviewed on 2021-01-02T16:17:42

STEPHEN MORRIS Book. I was sent a book unsigned my mistake when ordered, I contacted rough trade they couldn’t be more helpful.issued me a signed copy ASAP great service. Would rather use them than a bigger companies ?
read more

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