Review (April 2024)

Ringcentral provides businesses with different cloud-based business communications solutions that include message, video, phone, and contact center services that allow teams and customers to work together - from anywhere.

1.03B

Estimated Revenue

8.6M

Website Visitors

2.6/5

Trustpilot Score

What do we know about RingCentral?

Estimated Revenue (2020)

$1.03B

Total Employees

5000

Founded

2003

Industry

Computer Software

Location

Belmont, United States

About

RingCentral: Secure, high-performance cloud communications and collaboration solutions for UK organisations provided by market-leading RingCentral, based in London, UK.

Social Links

Alexa Ranking: 1103

What is RingCentral's Revenue?

RingCentral's estimated revenue for 2023 is $1.03B.

What does RingCentral do?

RingCentral, Inc. (NYSE: RNG) is a global provider of cloud enterprise unified communications and collaboration solutions. More flexible and cost-effective than legacy on-premise systems, RingCentral empowers today's mobile and distributed workforces to be connected anywhere and on any device through voice, video, team messaging, collaboration, SMS, conferencing, online meetings, contact center, and fax. RingCentral provides an open platform that integrates with today's leading business apps while giving customers the flexibility to customize their own workflows. RingCentral is a leader in the 2019 Gartner Magic Quadrant for Unified Communications as a Service Worldwide for the third consecutive year. RingCentral is headquartered in Belmont, Calif.

What are the monthly traffic metrics for Ringcentral?

6/mo Traffic Growth

15.50%

All Time Traffic Growth

Create Free Account

Monthly Hits

9M

Time on Site

8.2Mins

Bounce Rate

24%

How fast is Ringcentral growing?

Ringcentral has grown by -6.8% in the last 6 months according to SimilarWeb.

How do people interact with Ringcentral?

Last month, Ringcentral received 9M visitors who spent an average of 8.2 minutes on the website and visited 6.0 different pages per session. Overall, 24% of people bounce on the first visit.

How do people find Ringcentral?

7.1M people (83%) visit Ringcentral directly. 952.8k (11%) people search for them in Google. Whereas, 76.4k (1%) discover Ringcentral through Facebook, Reddit, and YouTube. 249.1k (3%) visitors come from Ringcentral's email newsletters. Finally, 19.5k (0.2%) people come from affiliates and or paid referrals.

Who uses Ringcentral?

Ringcentral's top market is the United States and they receive 7M (81.8%) people.
Then the 2nd is Philippines with 266.1k (3.1%).
The 3rd is is Canada with 221.4k (2.6%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Ringcentral's ads on Google?

Google Ads

RingCentral™ Official Site - Voice, Video, Messaging & More

https://www.ringcentral.com/dm-c.html

Everything You Need to Get Work Done in One Beautiful App. Easy to Use, Secure & Reliable. All-in-One Video Conferencing, Team Messaging, and Phone. Get Started in Minutes!

The #1 Business VoIP Solution - RingCentral® Office

https://www.ringcentral.com/sem/office-i.html

99.999% uptime backed up with 24/7 support. 50+ robust easy-to-use features. Free trial!

VoIP phone - Free, Unlimited Calling

https://www.ringcentral.com/sem/office-i.html?BMID=GOOGCOMPETE&cid=sem

All-Inclusive Cloud Phone System with Voice, Fax, SMS & HD Meetings. No Contract Required. Affordable, flexible plans. 99.999% uptime. 24/7 customer support. Start a free trial! Over 400,000 Customers. 24/7 Support. No Hardware Required. Fast, Easy Setup.

RingCentral.com | RingCentral | The #1 Business Phone System‎

https://www.ringcentral.com/dm.html?BMID=GGECUSEP&CID=sem&RCCN=Google_US_Search_Brand_Exact&RCAG=AAA_Brand_Misspelling_[Exact]&RCKW=central ring&RCMT=e&AD=325303752401&mkwid=sI2T4JpIM|pcrid|325303752401|pkw|central ring|pmt|e|pdv|c|slid||&pgrid=41091333969&ptaid=kwd-146457262&st-t=&gclid=EAIaIQobChMIgvqnlIPp4gIVVp3VCh2vpwiKEAAYAyAAEgKHQPD_BwE

Trusted by more than 350,000 businesses. Free 15-Day Trial. Start Now! PC Mag Editors’ Choice. US Customer Service. Unlimited Calling. Free Demo. Instant Activation. No Contracts. Fast, Easy Setup.

The #1 Business VOIP Service | Free, Unlimited Calling‎

https://www.ringcentral.com/sem/office_b.html?BMID=GGUS19BD1544&cid=sem&mkwid=sJoBglaTE|pcrid|275826715345|pkw|phone%20voip|pmt|e|pdv|c|slid||&pgrid=54048836333&ptaid=kwd-42270806&st-t=&RCKW=phone%20voip&RCMT=e

All-Inclusive Cloud Phone System with Voice, Fax, SMS & HD Meetings. No Contracts. No Hardware Required. Free 15-Day Trial. Instant Activation. Cloud-Based. Fast, Easy Setup.

What do Ringcentral's customers say about them?

Review Score

2.6/5

Total Reviews

360

Info

RingCentral: Message. Video. Phone.

[email protected]

650-472-4100

California

5 Star
20.0%
4 Star
5.0%
3 Star
10.0%
2 Star
0.0%
1 Star
65.0%
Read reviews that mention
osi okpetu

I would give zero stars if possible

Reviewed on 2021-05-13T17:13:48

I would give zero stars if possible. I started using in the service in Dec 2018. I left a competitor and I regret it.I will make sure all my partners stay away from this company. During the sales call they made me believe I had a 2 year contract. now it's 2 years and 6 months I tried to cancel they say I have to pay 5k since I am stuck with them for another 24 months, a renewal I did not consent to. I have ported my numbers and still look to cancel this service. They are big time scammers with a corporate face. Also their service sucks.
read more
David Varnai

Terrible company

Reviewed on 2021-05-13T16:26:29

Terrible company. The setup is hard and their support is crap. Even once it was set up,I keep having inconsistencies in their service. Phones stopped ringing randomly, extensions don't work... when I call support, each time the answer is that the setup was incorrect and they have fixed it now... funny thing is that the setup was done by the previous representative. This dance now happened with at least 10 representatives over the last year.
read more
Carlos A

311$ for full year never used. Told I can be given 25$

Reviewed on 2021-05-12T21:38:03

They take your money and give you hassle when trying to cancel. I hope taking 300$ and being offered 25 back for a service that’s as never used is worth the awful reviews.The company has very poor ethics, take your money elsewhere.
read more
RH

Follow up from previous post - where is my refund?!

Reviewed on 2021-05-07T13:52:18

To follow up from my previous post, I am now on a call with an agent trying to sort out why,after canceling the service (the same day due to billing nonsense), they cannot seem to find any record of the $456 I paid, nor had they initiated a refund! Add to this, the fact that the agent I am talking too is also confused because he doesn't understand why I am in the system with a monthly plan when I actually signed up to pay annually (hence the $456). This is total amateur hour. DO NOT - I repeat - DO NOT use this service! You're better off trying someone else - ANYONE ELSE! I guess I am going to have to file a dispute with my credit card company - as if I have time for all this!
read more
Matt

Unethical company with a horrible…

Reviewed on 2021-05-07T03:27:11

Unethical company with a horrible billing system. Terrible support.
Madison Lane

Absolute garbage

Reviewed on 2021-05-05T19:02:56

Absolute garbage. Our company phone number has not worked for 4 days now, we have lost countless phone calls,and customers thought we had gone out of business. I have been kicked around from service agent to service agent and our issue has been "escalated" for days with no follow up or resolve. We are now trying to get out of our contract for a service that DOES NOT WORK and they are refusing us that right. Not user friendly, not helpful, calls drop all the time. I have never been so disappointment with a service in my life.
read more
Carl Nelson

The softphone is great although the…

Reviewed on 2021-05-04T10:25:42

The softphone is great although the support team need to be more educated about their product.Took me about 20 minutes just to get to the right agent.
read more
Jeana

Smooth Move

Reviewed on 2021-04-29T18:47:19

We are still early in the process, but had a great experience with the Sales Team, Installation Team and Porting Team.Thus far our users are also having an excellent experience with the switch to RingCentral. The only thing that was confusing to them was the use of the temporary telephone #'s until our numbers ported over to RingCentral. So far we consider this a smooth move!
read more

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