Absolute worst company to purchase from
Reviewed on 2021-05-23T21:06:03
Order placed on April 5th. Tracking updated few days ago saying "received item from customer" on May 21.46? days to just hand over the package to a delivery service.
I've asked for updates and whereabouts dozens of times. They haven't replied to a single email. If you don't get your package, or if you receive a faulty product, tough luck. Don't ever purchase from them.read more
DO NOT BUY ANYTHING FROM PUFFCO
Reviewed on 2021-05-16T13:10:57
I bought a PUFFCO Plus in the end of April. It took three weeks to show up. The tracking info is basically useless.The info is not updated and the delivery date would constantly change and remember you need to sign for this delivery so someone has to be home.
I had problems with it straight out of the box. It worked ok but seemed to annihilate my concentrate even on the lowest setting. Then I had to charge it fairly soon because it seemed like it didn’t hold a charge. The first time I charged it, I got about maybe 10 hits before it died again. After that it never even worked. Battery is dead and can’t be charged.
I didn’t even have it for 24 hours before it was completely useless. Filed warranty claim but doubt I’ll ever hear from them. The customer service is non existent and they don’t reply to emails at all. I feel like there should be a class action against them for knowingly ripping people off. Wish I would have read more reviews, several people recommended it to me so I bought it on a whim.read more
I bought a vision plus pen from Puffco…
Reviewed on 2021-05-02T11:32:36
I bought a vision plus pen from Puffco and in less than a month. It stopped working.The heating chamber just stopped heating. I tried reaching out to them and they won’t even respond. I filed a claim with them. No response. Filed a complaint with BBB. They are just ripping people off and not giving refunds. Beware!read more
I bought one off these and it never…
Reviewed on 2021-04-22T14:43:00
I bought one off these and it never worked out of the box, they sent me a new charger but it still won't charge (red light won't come on)I tried to contact them (hannah) and I got blown off. The battery Is no good. They won't replace it or refund my money. I ONLY HOPE PUFFCO ENJOYED MY $90.00, BECAUSE I NEVER GOT A CHANCE TO ENJOY THEIR PRODUCT. I live on a fixed income of $918.00 a month. THANKS FOR NOTHING.read more
Reviewed on 2021-04-21T15:46:35
Really bad service. Bad warranty. Mistake buying a puffco.
Can I give more than 5 stars I have 3…
Reviewed on 2021-04-04T19:08:21
Can I give more than 5 stars I have 3 peak pros all set up different absolutely love the device
Not possible to complete orders...
Reviewed on 2021-04-03T14:11:48
Not possible to complete orders for international address, their support didn't care :(
The worse vape pen I ever had
Reviewed on 2021-03-20T16:09:34
The worse vape pen I ever had. When I bought it it was defective, the battery was not working I couldn’t recharge it.I contacted the company and they told me to send the defective part to them (I had to pay for shipping) and they would examine the part and if they find it defective they would send me a new part which they did but the whole process took time. When I could finally use it after weeks after I bought it, I realized it was the worse vape pen ever. I’ve never been able to get high with it, it works like sh@t, the pen itself is very expensive and you waste money on weed because you keep putting more because you can’t not get high. What a rip off. Stay away from it.read more