Review (May 2024)

Rated the #1 sales app in the shopify app store. used by 600,000+ online brands around the world to grow sales now with email & sms.

5M

Estimated Revenue

348.81k

Website Visitors

2.9/5

Trustpilot Score

What do we know about Privy?

Estimated Revenue (2020)

$5M

Total Funding

$8.26M

Total Employees

89

Founded

2011

Industry

Internet

Last Funding Date

Series A Oct 2018

Location

Boston, United States

About

Privy: Rated the #1 sales app in the Shopify App Store. Used by 600,000+ small ecommerce businesses around the world to make more money with email marketing.

Social Links

Alexa Ranking: 5613

What is Privy's Revenue?

Privy's estimated revenue for 2023 is $5M.

What does Privy do?

Privy is the leader in ecommerce marketing for small businesses and entrepreneurs. Our mission is to provide the tools, education, and support small ecommerce brands need to grow their online stores and build thriving businesses. Privy is used by over 500,000 stores in 180 countries today, helping generate $5B in sales. For more visit privy.com. We're hiring!: https://www.privy.com/careers

What are the monthly traffic metrics for Privy?

6/mo Traffic Growth

9.10%

All Time Traffic Growth

Create Free Account

Monthly Hits

349k

Time on Site

3.2Mins

Bounce Rate

60%

How fast is Privy growing?

Privy has grown by 12.2% in the last 6 months according to SimilarWeb.

How do people interact with Privy?

Last month, Privy received 349k visitors who spent an average of 3.2 minutes on the website and visited 4.0 different pages per session. Overall, 60% of people bounce on the first visit.

How do people find Privy?

244k people (70%) visit Privy directly. 61k (17%) people search for them in Google. Whereas, 4.9k (1%) discover Privy through Facebook, Reddit, and YouTube. 26k (7%) visitors come from Privy's email newsletters. Finally, 1k (0.3%) people come from affiliates and or paid referrals.

Who uses Privy?

Privy's top market is the United States and they receive 184.3k (52.8%) people.
Then the 2nd is Chile with 18.5k (5.3%).
The 3rd is is Canada with 17.8k (5.1%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Privy's ads on Google?

Google Ads

Privy.com - Privy | Sell More Online - High Converting Pops Ups

https://www.privy.com/

Join 500,000+ Marketers. Capture & Convert More Visitors. Get Started For Free! Grow your email list & improve site conversion. Try Privy free today! All-In-One Platform.

Privy | Create Exit Intent Pop Ups | privy.com

https://privy.com/

Grow your email list & reduce cart abandonment. Try Privy free today! Join 300,000+ Users.

Top Exit Intent Pop Up | Improve Site Conversion Today

https://privy.com/

Grow your email list & reduce cart abandonment. Try Privy free today! Join 300,000+ Users. Friendly Chat Support. Get Started Free. No Coding Required. Highlights: Grow Your Brand And Lists, Close More Sales, Integrate Your Campaigns, Showcase Your Br

Keyword: exit popups

Create Exit Intent Pop-Ups | Improve Site Conversion Today | privy.com‎

https://www.privy.com/

Grow your email list & reduce cart abandonment. Try Privy free today! Friendly Chat Support. Get Started Free. No Coding Required. Join 300,000+ Users.

Privy | Sell More Online - Popups, Email & Text Messaging

https://www.privy.com/

Website Conversion, Email Marketing, & Text Messaging Tools. Get More Customers from Your Traffic (and Keep Them Coming Back) 18,000+ 5 Star Reviews.

What do Privy's customers say about them?

Review Score

2.9/5

Total Reviews

2

Info

Privy
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1 Star
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Read reviews that mention
Christine

Good until you need help.

Reviewed on 2021-01-06T17:12:33

Essentially, I have been using this app without much issue. I don’t use all its features because there are other better apps I prefer,but I liked the popup style and a couple of things and was happy to continue paying the $30 a month. However, when I go to log into my account earlier this week to remove the Christmas banner I see I don’t have access to the dashboard; apparently, I have “outgrown” the starter plan (not sure how as they calculate this on “average” monthly page views.”) I’m not sure how because according to my Shopify page views I am well under the average amount, they try to stick me on a plan that will cost $140 a month, like really from $30 to $140 this on top of the fact they charged me $30 on January 3rd for a service they are not letting me use. Customer service was robotic spent half the day going back and forth, but basically, they wrote the same thing in different ways every time, locked me out of my account, I can’t see what emails I had set up, what copy I had used, where I gave discount coupons etc. nothing. It’s utterly outrageous for them to hold the account to ransom, take a payment, and demand more money 3 days later to continue using the app. I’ve finally given up trying to reason with them or even get them to understand the correct plans is what I am not $140 a month plan; it makes no sense. I’ve asked them for a refund let see what happens. Have a good mind to take this further to stop this happening to others.
read more
Jackie R.

TL;DR -- UNETHICAL COMPANY, AWFUL SOFTWARE

Reviewed on 2020-02-26T07:17:14

TL;DR -- this app is awful compared to JustUno or OptiMonk. But much worse, they are incredibly unethical in their business practices.I would hope that Shopify would police this sort of BLATANT unethical activity on apps in their store... BEWARE! I started a trial of this software ~18 months ago. I deleted the app before the trial was over. I have come to find out that, depsite deleting the app AND submitting a ticket to their support, they CONTINUE to charge me $79/month every month. As support will do nothing, unfortunately I have to go the route of a credit-card chargeback. Very unethical, Privy... BEWARE -- THIS APP IS BILLED OUTSIDE OF THE APP STORE ECOSYSTEM, AND THEY WILL CONTINUE TO CHARGE YOU LONG AFTER YOU HAVE DELETED THE APP. (also, they will charge you at a rate higher than any plan they have listed...) When I informed support, they could indeed see that 1) I had uninstalled during trial (18 months ago), 2) I was on a trial of a $20/month plan 3) They have been charging me $79 month every month, and continue to do so after this has been brought up to support. This is clearly unethical and illegal. Fortunately I have recourse through my credit card, but it is sad that a company of Privy's size would resort to such blatantly unethical behavior. I could have chalked it up to an honest mistake, but no...they continue to charge me even after I have pointed it out. (I literally don't even have a login....I deleted the trial during the trial phase....) No joke -- they tell me the only way to cancel is to login. They CONTINUE to charge me. I do not have a login (never have... I went through the app store to login back when I was trialing them in 2018....) I have email documents to prove every word of this. I do hope Privy decides to do the right thing before I have to go through the credit card. I hate to say such nasty things about a business, but this behavior is simply unethical. Truly, I hope you recognize your error and rectify it immediately...
read more

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